Twentyeight Health

@kcotenti Hi Kristen! I'm so sorry to hear about any frustration — that's definitely not the experience we'd hope for you to have with our service. If you still need assistance, could you please DM us with your information so I can best assist?

@meownikaa Hi Monika! I'm so sorry for the delayed response here, your mention didn't show up in our notifications. This doesn't sound up to our standards of service and I truly apologize. Can you please DM us with your information so I best assist?

Answer my million of emails and chats @Twenty8Health

so twentyeight health already billed my insurance on sep 4th but havent sent me my meds & i can't get them anywhere else until they reverse the claim or just finally send it 🙄🙄🙄 this is such a mess im leaving them asap after this refill

@geniestarot Hi there! I'm so sorry to hear about any frustration — that's definitely not the experience we hope for you to have with our service. Can you please DM us with your information so I best assist?

@Twenty8Health count your days 🥲

@DanaBlonD Hi! We’ve sent you a DM to assist!

@_brklynbae Hi! We typically respond Monday through Friday. If you’d prefer to DM us on Facebook that is another option for you!

@Twenty8Health Cant even reply promptly about this. First time using this company and already being very disappointing.

@Twenty8Health Your customer service is HORRIBLE. No one is handling my issue promptly and correctly.

@localmother Hi! I’m sorry to hear this, please send us a DM with your email and we can check on this for you!

rip birth control delivery as it once was, got switched from pill club to @Twenty8Health and have had to go to urgent care twice now to get meds because they just… won’t ship anything.

@tinysith Hi! Would you be able to try sending us a DM on Facebook or Instagram? Thanks!

@tinysith Hi! Thanks for reaching out. Please send us a DM with your email and we’d be happy to take a look!

@kkaylahsselby Hey there! We're not able to send you a message. Please DM us with your email address and we'll have a representative reach out to help you! Thanks!

@Twenty8Health where is my mf birth control

@marcellanovass Hi there! I just sent you a DM for more information!

@jazzmanderr Hi there! I just sent you a DM.

@Twenty8Health can you please follow me so I can dm

@EscapeNTheGardn Hi! Your account does not give us the ability to DM you, if you’d like to try sending us a DM on Instagram or Facebook and give us your email address we can check on the status of your account!

@Twenty8Health My BC is late. I’m a transfer from The Pill club. I set up an account with you weeks ago and my pills were supposed to have been sent by now. Still no updates. Been trying to contact via your website with absolutely no communication. This is terrible service.

@mourningory Thanks for letting us know, we’ve sent you a DM!

@Twenty8Health I cant dm you because I don't have twitter blue

@Twenty8Health its been weeks and I'm still waiting for my prescription??? no email back either.

@Laura4464916 Hi! Thanks for reaching out. We’d be happy to help with this if you can please send us a DM with your email.

@Twenty8Health I need help please. Need to cancel an order and my membership. I was fraudulently signed up. Told my last company that I didn’t want to get transferred over.

@rachaelmillanta Hi! I’m sorry for the delay you’ve experienced, I’m glad to see you’ve been in touch with a representative to help you with this!

Of all my bad customer support experiences, @Twenty8Health takes the cake. First they sent me someone else’s medical info by mistake, then sent my pills to the wrong address, then sent me the wrong pills entirely, and I STILL can’t get anyone to answer an email. Truly incredible.

@HeroPat Hi! Please feel free to send us a DM with your email so we can check on this for you!

@Indigo_Gina Hi! If you can send us a DM with your email we’d be happy to check on this for you!

@Ashjon24 Hi! Please send us a DM with your email and we’d be happy to check on this for you!

@Twenty8Health I need help regarding my account please