@UHCW_PatientExperience

Our final #FFTFriday visit this week is to the Endoscopy Unit @nhsuhcw. This patient praises the staff who work in the unit for their compassion, efficiency and respect. #WhatMattersToYouMattersToUs #FFTFriday

Our next #FFTFriday sees us head over to Clinic 2 (Neurology) @nhsuhcw. This carer mentions how their mum felt relaxed at her recent appointment. #WhatMattersToYouMattersToUs #FFTFriday

Our next #FFTFriday sees us head over to Ward 32 (Gastro) @nhsuhcw. This patient highlights how reassuring they felt in their appointment. #WhatMattersToYouMattersToUs #FFTFriday

Next on this #FFTFriday journey, we head to Ward 10 (Head and Neck)@nhsuhcw. This patient expresses how they found the staff to be friendly and polite; alongside observing high standards of hand cleanliness. #WhatMattersToYouMattersToUs #FFTFriday

Our next #FFTFriday visit this week is to Maple Unit at Hospital of St Cross, Rugby @nhsuhcw. This patient would like to share their experience with Nurse Louise. #WhatMattersToYouMattersToUs #FFTFriday

Our next #FFTFriday visit this week is to the Stroke Medicine Unit @nhsuhcw. This next patient shares their positive action as a result of their experience attending UHCW. #WhatMattersToYouMattersToUs #FFTFriday

Our first #FFTFriday visit this week is for the Ophthalmic Day Unit @nhsuhcw. This patient praises Dr Park and his Team. #WhatMattersToYouMattersToUs #FFTFriday

UHCW Patient Partners support by driving the patient and communities’ voices and work in partnership with the Trust to help improve its services to enhance patient care and experience across the Trust. Get in touch to find out how to become a Patient Partner at UHCW.

We would like you to tell us what you think about our services. This helps us to make improvements and recognise members of staff who provide good service. Please visit uhcw.nhs.uk/contact-us/did… or scan the QR code below to leave feedback on your recent visit to @nhsuhcw.

Our final #FFTFriday visit this week is to Renal Medicine @nhsuhcw. This patient shared that Dr. T provided exceptional care with clear advice and professionalism. The patient left them feeling supported and truly impressed. #WhatMattersToYouMattersToUs #FFTFriday

Our next #FFTFriday sees us head over to Minor Injuries Unit @nhsuhcw. This patient received a prompt, clean, and efficient service for an anti‑tetanus injection, far exceeding their expectations and leaving them very impressed. #WhatMattersToYouMattersToUs #FFTFriday

Our next #FFTFriday sees us head over to Trauma & Orthopaedics @nhsuhcw. The patient experienced an excellent, friendly, and efficient service from arrival to departure. Appreciating caring staff and overall outstanding care. #WhatMattersToYouMattersToUs #FFTFriday

Next on this #FFTFriday journey, we head Diabetes Centre @nhsuhcw. The patient shared they felt incredibly supported as staff went above and beyond during a difficult test, with friendly nurses and Dr. Kanji providing great care. #WhatMattersToYouMattersToUs #FFTFriday

Our next #FFTFriday visit this week is to Acute Medical Short Stay @nhsuhcw. This patient would like to highlight the outstanding facilities at UHCW from its excellent hygiene standard to its thoughtful amenities and supportive team. #WhatMattersToYouMattersToUs #FFTFriday

Our next #FFTFriday visit this week is to Respiratory Medicine @nhsuhcw. This patient felt genuinely supported with their doctor's compassion and guidance which made a meaningful difference to managing their condition. #WhatMattersToYouMattersToUs #FFTFriday

Our first #FFTFriday visit this week is to the Paediatric Ward @nhsuhcw. This family would like to share how brilliant the care for their child has been and how deeply grateful they are to staff. #WhatMattersToYouMattersToUs #FFTFriday

UHCW Patient Partners support by driving the patient and communities’ voices and work in partnership with the Trust to help improve its services to enhance patient care and experience across the Trust. Get in touch to find out how to become a Patient Partner at UHCW.

We would like you to tell us what you think about our services. This helps us to make improvements and recognise members of staff who provide good service. Please visit uhcw.nhs.uk/contact-us/did… or scan the QR code below to leave feedback on your recent visit to @nhsuhcw.

Our final #FFTFriday visit this week is to Coventry Urgent Treatment Centre @nhsuhcw. This patient shared their sincere gratitude for the Urgent Treatment team, noting the calm, kind, and highly professional support they received. #WhatMattersToYouMattersToUs #FFTFriday

Our next #FFTFriday sees us head over to Cardiology @nhsuhcw. This patient shared their appreciation for the entire cardiology team highlighting their supportive and professional care. #WhatMattersToYouMattersToUs #FFTFriday