UK Power Networks

Power cut? Contact us 24/7. ⚡️

@a1_bloke Thank you, that's been raised and sent across to the relevant team for further investigation and appropriate action. Thanks again for making us aware.

@UKPowerNetworks Thank you Roland I first noticed him in a strange road position at the traffic lights at the southern end of Shepherd's Bush Road - and saw him on his laptop ///clouds.faster.dined And then saw him again at another traffic lights with his laptop lit up ///tricky.spout.petty

🏆 We’ve got a @GWR holder! Congratulations are in order for Sotiris, the ‘fastest male electrical engineer’ to run the #LondonMarathon Having to beat a time of 4:30 while wearing protective PPE, he shaved nine minutes off the time with 4:21. 👏 And, of course, a huge round of applause for all our runners who took part, raising over £25,000 for charity.

@aviationcomment Hello, thank you for getting in touch. If you would like to DM us the registration and full post code, we can pass this onto the relevant team to look into. Thanks, Decasta

@UKPowerNetworks please tell your workers not to park on disabled bays,(North St. Peterborough) even if they are working in the building opposite. Claiming that it's emergency work is still no excuse. I have the registration number of the vehicle and next time I will report it...

@BarbaraTed2009 They will need to check their equipment first, if they then identify an issue on our end they need to report it to us. But you will need to speak to the council regarding the progress of the work as it is their equipment. Sorry we cannot help any further at this time

@UKPowerNetworks They said they would !!!

Power cut? Contact us 24/7. ⚡️

@BarbaraTed2009 So if the streetlights are owned by the council, they would need to report it to us directly. Did they advise whether they've done this? - Theo

@UKPowerNetworks Have rung them they advised if more than 3/5 lamps outstanding it’s down to power networks Tried to report on your site and it only directs me to domestic issues !! It’s so very dark outside and very dangerous

@BarbaraTed2009 Hi there. Sorry to hear that. Have you reported this to your local council as of yet? - Theo

@UKPowerNetworks GREEN LAne and Footscray Road London SE9 2 No street lighting second evening in a row Very dark whole street

@a1_bloke Hi, thank you for brining this to our attention. Are you able to send us a DM with a bit more information as well as a location please so I can then forward this to our Transport department? - Roland

@UKPowerNetworks please tell your staff to stop using their laptop whilst driving #LB67LSL Hammersmith Broadway, 10.10pm today LB67 LSL

@ibeadle Good morning Ian. I am really sorry to hear that this has happened. Are you able to DM us with the full address and postcode so that we can look into this? Thanks - Simon

@UKPowerNetworks we have had three power cuts in 24hrs. Can someone explain why this is happening and when it will be sorted? #CM22

@danielpweber Hi Dan. Thanks for the kind words, and for taking the time to message us. Our service is something that we pride ourselves on and we’re so happy to hear you’ve had a positive experience. Should you ever need us again, we're here 24/7. Take care, Bev

I need to give a shout out to @UKPowerNetworks. Last week our power went out and coming at 3am to help was just the start. 8 different contractors needed all in to fix it but all was organised by them with incredible efficiency. Easy to use X to complain but credit where it’s due

@MakingProps1 Ah, that's great to hear it's back up and running there. Apologies again for the disruption. If you need us at all, we're here 24/7.

@UKPowerNetworks And the moment this was sent the power came back!

@UKPowerNetworks Hey what’s going g on in TN27? You sent a letter there would be a brief interruption between 9 and 9:45 today while we went on a Generator while work was carried out? That seem to happen at 9:10, and dead on 9.45 the power goes off and is still out?

@undie12 I understand you're not happy with this. If you wish to get a complaint logged, please get in touch with our Customer Care team. They can be contacted on 0800 028 4587 - Lines open Monday to Friday 8:30am - 5pm or via email on Care@ukpowernetworks.co.uk

@UKPowerNetworks Sorry but youve had work men outdide mine since 730 thats not late

@UKPowerNetworks thanks for letting people know thats youd be turning if the power overnight in thr ss7 1 area yoi didnt and as someone who uses a breathing machine at night it would have been nice to know especally when ones heath is concerned ,

@undie12 > the next hour. If anything changes, the latest updates can be found here: ukpowernetworks.co.uk/power-cut/inci…

@UKPowerNetworks Means cant sleep till power bk on and there could have been notifucation as everybtime iveblooked at the worker at least 3 have been standing doing nothing there coukd have knocked on doors especally ascthisvwascreported at aroundv7pm

@undie12 > late at night, there unfortunately wasn’t enough time to notify customers in advance. We apologise for the inconvenience and appreciate your understanding while we work to restore supplies safely. - Roland

@UKPowerNetworks 38 kiln road

@undie12 Thank you for the address. We’re sorry that you weren’t given notice before your power supply was isolated. Due to the urgent nature of the fault, our engineers needed to disconnect supplies immediately so they could safely excavate and carry out repairs. As this took place <

@ChannersGS Hi Chantelle. Sorry to hear that.Do you have the details of your connection co-ordinator to contact directly? If not please do call our Connections team on 0800 029 4280 you should be able to look into this for you. - Theo

@UKPowerNetworks Our 3-phase installation was booked for 5 May but nobody attended. We’ve had no response to calls, emails or voicemails, despite plant and labour waiting on site. Please can someone urgently contact us with an update.

@GeorginaLobo4 I am afraid we are not able to help with this here ourselves, we are not able to access the systems I am afraid. You can contact them by phone if that helps? Their number is 0203 324 1457. Thanks - Simon

@UKPowerNetworks I have emailed them but heard nothing. As you are the only person I seem to get a response out of in the whole company are you able to assist any further please?

@UKPowerNetworks I have been waiting for a new MPAN for nearly a month having been advised it would take 10 days. Please can someone contact me to advise how long it will take?

@MaginteArbuckle For safety reasons, don't get too close to it and we'll send someone to check it out.

@UKPowerNetworks should this pole be leaning like this? It is in Joy Lane, Whitstable, Kent

@MaginteArbuckle Hi Sam. Thanks for bringing this to our attention. Would you be able to DM us with the postcode and a contact number please? Thanks, Kevin