Direct Express® Card

@YoungbloodJewel Dear customer, we sincerely do apologize for all inconveniences your inability to use your Direct Express debit card must have caused. I'll be working with you on this issue. To get started, I need you to message me directly with your name as it appears on your account. Thanks

@USDirectExpress @SocialSecurity How I get my money cuz my card not working

Expecting a Social Security payment? Download the 2023 Schedule of @SocialSecurity Benefit Payments here: ow.ly/gY0K50MaNYQ

@Dancin4Joy Due to the high call volume we attend to daily, it has become quite impossible or hard to reach out to us via phone call. Due to this reason, I will be attending to some of your complaints via this handle. Send us a message directly today to have your complaints resolved.

@USDirectExpress @SocialSecurity Speaking of checking for payments... Why do we ALWAYS get an email saying 'a new device' has logged-in, when using the same one every time?

@DeniseMoon212 Due to the high call volume we attend to daily, it has become quite impossible or hard to reach out to us via phone call. Due to this reason, I will be attending to some of your complaints via this handle. Send us a message directly today to have your complaints resolved.

@killawatt903 Please check your inbox

@Pennie5150 Due to the high call volume we attend to daily, it has become quite impossible or hard to reach out to us via phone call. Due to this reason, I will be attending to some of your complaints via this handle. Send us a message directly today to have your complaints resolved.

@USDirectExpress @SocialSecurity Is the Direct Express system down? I can't use my card and I can't access anything on the website. I called the 1 800 741 1115 number and I put my card info in and they say they are directing me then I get a busy signal and disconnected. I can't use my card and my bill money on i

@rhondaklewis @USDirectExpress Due to the high call volume we attend to daily, it has become quite impossible or hard to reach out to us via phone call. Due to this reason, I will be attending to some of your complaints via this handle. Send us a message directly today to have your complaints resolved.

@USDirectExpress Is the site down?

Expecting a payment? You can check pending deposits 1-2 days before the payment date. Use the DX℠ Mobile App to set up email, text or call alerts to know when your deposit will arrive.

@KiidSmiley15 @USDirectExpress Due to the high call volume we attend to daily, it has become quite impossible or hard to reach out to us via phone call. Due to this reason, I will be attending to some of your complaints via this handle. Send us a message directly today to have your complaints resolved.

@USDirectExpress Is anyone else experiencing downtime ?? No account access or card declined ??!! My mom needs answers or a possible solution saw online this is on going .

@GSunshineVRC @KiidSmiley15 @USDirectExpress Due to the high call volume we attend to daily, it has become quite impossible or hard to reach out to us via phone call. Due to this reason, I will be attending to some of your complaints via this handle. Send us a message directly today to have your complaints resolved.

@KiidSmiley15 @USDirectExpress Yeah I can't seem to take any money out or even make online payments, I've been trying to get ahold of them but apparently they're having "high call volumes" 😑

@jakePri31754558 @USDirectExpress Due to the high call volume we attend to daily, it has become quite impossible or hard to reach out to us via phone call. Due to this reason, I will be attending to some of your complaints via this handle. Send us a message directly today to have your complaints resolved.

@USDirectExpress Need to file a dispute

@JoeyOrl82391462 @USDirectExpress Due to the high call volume we attend to daily, it has become quite impossible or hard to reach out to us via phone call. Due to this reason, I will be attending to some of your complaints via this handle. Send us a message directly today to have your complaints resolved.

@USDirectExpress @USDirectExpress will you please help me I've been calling the numbers all day. I can't reach anybody. I'm trying to pay my rent and I was told via the app they can't see the reason the payment was declined and to call the bank.

@KiidSmiley15 @JoeyOrl82391462 @USDirectExpress I do understand how your mo must have felt with this declined message, but not to worry, I'll be more than happy to work with you in getting the issue resolved. Please send me a message privately to get started. Thank you for understanding!

@JoeyOrl82391462 @USDirectExpress Exactly my mom's declined when she was getting food !!!

@ChrisIRL22 @JoeyOrl82391462 @USDirectExpress Dear customer, we take seriously identity theft and other account complaints. Send me a message now to fix this issue for you, and help you with regaining access back into your account.

@JoeyOrl82391462 @USDirectExpress I've been trying to reach them to no avail as well. Someone used the app to change my info & have a new card shipped to another place. My payment goes in tonight, & I'm freaking out. When dealing with fraud, this is ridiculous, you should ALWAYS be able to reach a person.

@Butterfly3Blue @USDirectExpress Due to the high call volume we attend to daily, it has become quite impossible or hard to reach out to us via phone call. Due to this reason, I will be attending to some of your complaints via this handle. Send us a message directly today to have your complaints resolved.

@USDirectExpress Phone service is down...

@jakePri31754558 Due to the high call volume we attend to daily, it has become quite impossible or hard to reach out to us via phone call. Due to this reason, I will be attending to some of your complaints via this handle. Send us a message directly today to have your complaints resolved.

@1celticfrost @USDirectExpress Dear customer, we sincerely do apologize for all inconveniences your wife's inability to use her Direct Express debit card and account must have caused. To get started, kindly send me details of the issues she is currently facing using her debit card.

@USDirectExpress My wife has money on her card and you people will not release it, even though she has done what you asked. Its time to file a lawsuit.