Phil Bonhard

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Phil Bonhard

Phil Bonhard

@UXPhil

#UX #CX lead / evangelist / #design nerd. Passionate about all things digital that make people's lives better. #prototypes fan

London Katılım Haziran 2011
2.2K Takip Edilen2.1K Takipçiler
Phil Bonhard retweetledi
UX Brighton
UX Brighton@UXbri·
@UXPhil Artificial intelligence is not the same as machine learning. You can understand the difference by picturing concentric circles, where the outermost circle is AI, the one inside that is machine learning, and in the middle is Deep Learning.
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Phil Bonhard retweetledi
UX Brighton
UX Brighton@UXbri·
@UXPhil Generative AI is not creating anything truly new. It is surfacing things that already exist and merging them together.
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Phil Bonhard retweetledi
UX Brighton
UX Brighton@UXbri·
@UXPhil In 2023, smaller organisations were using more AI than large organisations (1,000+ employees).
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Phil Bonhard retweetledi
UX Brighton
UX Brighton@UXbri·
@UXPhil "Humans are garbage at remembering things." We move on from one project to the next and lose knowledge the further away from the event we get.
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Phil Bonhard retweetledi
UX Brighton
UX Brighton@UXbri·
@UXPhil AI is great for data analysis, summarising and automation. But it lacks context and needs supervision.
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Phil Bonhard retweetledi
UX Brighton
UX Brighton@UXbri·
@UXPhil Dr. Philip recommends using AI for research planning, research data analysis, personas and competitor analysis.
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Phil Bonhard retweetledi
UX Brighton
UX Brighton@UXbri·
@UXPhil You can feed tools like Uizard (uizard.io) prompts to create a wireframe for you. It will likely not be the perfect result, but it's a great place to start.
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Phil Bonhard retweetledi
UX Brighton
UX Brighton@UXbri·
@UXPhil Users have to input data into a system, which outputs data back to the user. The user then has to break down all of the data output. For example, you tell Skyscanner when and where you want to go, and it gives you over 700 options.
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Phil Bonhard retweetledi
UX Brighton
UX Brighton@UXbri·
@UXPhil The future of UX will allow the user to give data to the system in a new format (voice, for example) to receive better output. In the Skyscanner example, we could give the system information about our budget and time constraints to refine the output
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Phil Bonhard retweetledi
UX Brighton
UX Brighton@UXbri·
@UXPhil Content designers, fear not! AI is not going to replace you. In fact, if you're able to harness the power of AI, you're going to make great work even better.
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Phil Bonhard retweetledi
UX Brighton
UX Brighton@UXbri·
@UXPhil "The better you get at prompt engineering, the better the outcome's going to be." A good prompt describes the persona, context, task, format and tone of the desired output.
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Phil Bonhard retweetledi
UX Brighton
UX Brighton@UXbri·
@UXPhil It's smart to compare different AI outputs to ensure you're getting good information. For example, Google's AI will tell you that you can work out 8 days a week, whereas ChatGBT will point out that there are only 7 days in a week.
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Phil Bonhard retweetledi
UX Brighton
UX Brighton@UXbri·
“Service design is where magic happens,” @UXPhil says. AI can pull together a blueprint, but it can’t replace the seamless experience you get on that perfect holiday.
UX Brighton tweet media
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Phil Bonhard retweetledi
UX Brighton
UX Brighton@UXbri·
@UXPhil An excellent talk from Dr. Philip Bonhard. For more, give him a follow @UXPhil
UX Brighton tweet media
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Phil Bonhard retweetledi
Chukwuemeka Nnodum
Chukwuemeka Nnodum@CNnodum·
@UXPhil discussion on using AI with confidence to improve our workload was delicious and entertaining. So much valuable information to digest. #uxbrighton2024 @UXbri
Chukwuemeka Nnodum tweet mediaChukwuemeka Nnodum tweet media
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Phil Bonhard retweetledi
UX Brighton
UX Brighton@UXbri·
The day has officially begun! Follow along here to hear some of the highlights from our speakers-- we've got some great ones lined up #UXBrighton2024
UX Brighton tweet media
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