UBACARES

Dear Valued Customer, We have identified fraudulent SMS messages claiming there is an issue with customers’ accounts and urging recipients to verify their identity within 24 hours via a link. Please be advised that these messages did not originate from UBA. To safeguard your account: • Do not click on the link or provide any personal or banking information. • Never share your PIN, password, OTP, card details, or BVN with anyone. • Delete the message immediately. If you have interacted with the link or shared your banking details: ✅ Freeze your account immediately by dialing *919*911#. ✅ Contact us immediately via 02- 012808800 or any of our official customer support channels for assistance. Your security remains our priority. Stay vigilant and bank safely. #UBACares

@sambrojnr79 Hello @sambrojnr79, please be informed that a response has been provided via DM. Kindly reach us via DM using this link. Thank you. bit.ly/2mlZbnP

@UBANigeriaPlc @UBAGroup @_ubacares_nig_ ,@cenbank . @UBAGroup @UBANigeriaPlc how long does it take to respond to a Customer's message/complaint, it's past 24 hours now & not even a single response from anyone. @cenbank please call @UBAGroup @UBANigeriaPlc to order

@3_gbolvhvn patience and understanding. We look forward to hearing from you. bit.ly/2mlZbnP #UBA Cares (2/2)

@3_gbolvhvn Hello @3_gbolvhvn, thank you for bringing this to our attention. We are sorry to hear about your experience. Kindly send us a direct message with your contact details and a member of our team will contact you to resolve any issues you may have. Thank you for your (1/2)

@UBACares what’s this ?

@chiamaze Hello @chiamaze, kindly be informed that a response has been provided via DM. Thank you. bit.ly/2mlZbnP.

@UBAGroup I can make payment for my on-line subscription using my MasterCard why ?

𝐖𝐡𝐚𝐭 𝐢𝐟 𝐲𝐨𝐮𝐫 𝐧𝐞𝐱𝐭 𝐛𝐢𝐠 𝐛𝐫𝐞𝐚𝐤𝐭𝐡𝐫𝐨𝐮𝐠𝐡 𝐬𝐭𝐚𝐫𝐭𝐞𝐝 𝐰𝐢𝐭𝐡 𝐚 𝐜𝐨𝐧𝐯𝐞𝐫𝐬𝐚𝐭𝐢𝐨𝐧? The best ideas don’t start with assumptions. They start by listening. Join M.I Abaga, Femi Aluko, Ashim Egunjobi, and Adaora Mbelu at the UBA Business Series as they explore how consumer feedback can inspire technology driven solutions built for Africa’s realities. 📅 16 July 2026 🕚 11:00 AM (WAT) Register here: on.ubagroup.com/bsx #UBABusinessSeries #AfricasGlobalBank

@1mole_ayo Hello @1mole_ayo,  please be informed that a response has been provided via DM: Twitter link: bit.ly/2mlZbnP\  #UBACares

@UBACares it's 48hrs already

@Achemedez for your patience and understanding.  We look forward to hearing from you. UBA Cares. (2/2)

@Achemedez Hello @Achemedez, thank you for bringing this to our attention. We are sorry to hear about your experience with the transaction. Kindly send us a direct message with your contact details and a member of our team will contact you to resolve any issues you may have. Thank you (1/2)

UBA no allow me to withdraw the $ I deposited in my dorm account since 2019 @ 300 NGN rate

Hello @rezzysalom, kindly send us a direct message with your contact details and a member of our team will contact you to resolve any issues you may have.   Thank you for your patience and understanding.   We look forward to hearing from you.   m.me/ubagroup.   UBA Cares.

@UBAGroup you have the worst mobile banking app, very slow

@_PrinceAdex Hello @_PrinceAdex, kindly be informed that a response has been provided via DM. Please click the link below to engage us there. Thank you. bit.ly/2mlZbnP\

@UBACares I have replied dm oo

@Achemedez for your patience and understanding.  We look forward to hearing from you. UBA Cares. m.me/ubagroup. (2/2)

@Achemedez Hello @Achemedez, thank you for bringing this to our attention. We are sorry to hear about your experience with the transaction. Kindly send us a direct message with your contact details and a member of our team will contact you to resolve any issues you may have. Thank you (1/2)

@iamcryptopher you.   m.me/ubagroup.   UBA Cares. (2/2)

@iamcryptopher Hello @iamcryptopher, kindly send us a direct message with your contact details and a member of our team will contact you to resolve any issues you may have.   Thank you for your patience and understanding.   We look forward to hearing from (1/2)

Thank you YouTube. Thank you Gumroad. 100 soon. Niche: Storytelling.

@JeemiSwerg Hello @JeemiSwerg, we appreciate your feedback and value your patronage. However, do not hesitate to inform us if you have any subsequent inquiries/complaints/requests, we are always delighted to receive your request.

I just ended a call with a uba customer support agent just for some clarifications on some issue with my bank lately, honestly, the service was top notch, she literally payed attention to me and all was sorted in a few minute, kudos to UBA. I really enjoyed that one👍

Hello @_odun_wealth, thank you for contacting UBA Africa's Global Bank. We sincerely apologize for the delayed response and the inconvenience experienced in this regard. Kindly be informed that there is a need to engage you verbally. However, we tried to reach you on your mobile number (7067****44) but we could not connect with you. Please provide a reachable mobile number or inform us when you are available to enable us engage you. Thank you.

@UBAGroup Dear UBA Customer Care, I received a transfer into my UBA account. The transaction appears in my transaction history, but my account is showing “Balance Unavailable” and my total balance is ₦0. Kindly restore my correct account balance and funds!! Account Number: 2350184414

𝐓𝐡𝐞 𝐫𝐚𝐜𝐞 𝐭𝐨 𝐭𝐡𝐞 𝐟𝐢𝐧𝐚𝐥 𝐢𝐬 𝐨𝐧, 𝐚𝐧𝐝 𝐞𝐯𝐞𝐫𝐲 𝐟𝐚𝐧 𝐢𝐬 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐭𝐡𝐞 𝐞𝐱𝐜𝐢𝐭𝐞𝐦𝐞𝐧𝐭. As the world’s best battle for a place in the final, enjoy every moment with the UBA Prepaid Card, accepted worldwide for secure and seamless payments. #AfricasGlobalBank

@mr_tehmy Hello @mr_tehmy, please be informed that a response has been provided via DM. Thank you. bit.ly/2mlZbnP UBA cares.

@UBACares why can't I get this loan

@Kangiwakt Hello @Kangiwakt, thank you for bringing this to our attention. We are sorry to hear about your experience. Please be informed that a response has been provided via DM. Kindly reach us via DM using this link. Thank you for your patience. bit.ly/2mlZbnP   UBA Cares

@UBACares I have reached out already. Check your DM and solve my problem.

@UBACares kindly check your DM and assist me in resolving my issues.

@Kangiwakt Hello @Kangiwakt, thank you for bringing this to our attention. We are sorry to hear about your experience. Please be informed that a response has been provided via DM. Kindly reach us via DM using this link. Thank you for your patience. bit.ly/2mlZbnP   UBA Cares

@UBACares @UBACares

@Iam_doingz Hello @Iam_doingz, please be informed that a response has been provided via DM. Kindly check to confirm the same. Thank you. bit.ly/2mlZbnP

@UBACares please respond to my dm

@adepegbakola Hello @adepegbakola, thank you for bringing this to our attention. We are sorry to hear about your experience. Please be informed that a response has been provided via DM: Twitter link: bit.ly/2mlZbnP\

@UBACares I layed a complaint regarding my debited account ( 209988933 ) since 6 days ago and the complaint was acknowledged via. ID. S6836750605209 and up till now, no response as to what happened to the transaction