Unite Students

@Dengd0120 Hello there, We've sent you a message via DM regarding this. Please feel free to let us know if there is anything else you need. Thanks, Shanay

@Unite_Student @PopplioPup My flatmate has moved out. We had previously stated that our apartment does not accept mixed-gender living arrangements. However, Us still rented the vacant room to a male tenant without informing us in advance.

I swear @Unite_Student just make it their mission to make things unnecessarily complicated tell me why i asked to book the same room again for next year specifically saying because i dont want to have to move everything and theyve given me a week of being homeless between them

@orlamdden Hello Orla, We have send you a DM asking for more information. Thanks Gwyn Unite Students

@Unite_Student flatmate has sublet his room and i feel generally unsafe with the person they have sublet to. please tell me you can look into this

@domzben Hello Dominic We are sorry to hear about this, we have sent you a direct message to address this concern. All the best Bex

@grammarnazi99 Thank you so much for notifying us. We are going to get this escalated. If you have any other concerns, please feel free to message us directly. Wika

@Unite_Student Hi. It's the Unite Students building site at the corner of Albert Rd/Feeder Rd, Bristol

@Unite_Student Any chance you could get the intruder alarm fixed at the HTC development in St Philips, Bristol? It goes off day and night and has done for weeks.

@PopplioPup @UNITEGroup Hello CJ Thank you for bringing this to our attention, I have sent you a direct message with next steps. All the best Bex

Why are their 8 broken machines @Unite_Student @UNITEGroup sort it outtt 😭

@Lew1s__ Hello, we are unable to message you privately. So that we can help further, kindly call our contact centre on 03003031611. Hope to hear from you soon. Kind Regards, Hummu Unite Students

Hey @Unite_Student you decided to put a fire system box that constantly beeps every week overnight until someone turns it off in the morning and I can't sleep and every time I mention it in your "app" no one comes out to turn it off this is torture

@Lew1s__ Hello, We extend our sincere apologies for the disturbance caused by the fire system. Kindly check your private messages at your earliest convenience so we may assist you promptly. Thank you for your understanding and cooperation. Kind Regards, Hummu Unite students

@orlamdden Hi Orla, We have sent you a direct message about the above and would love if you could get back to us so we can discuss the matter further. - Kai

@Unite_Student can you stop the constant fire alarms at olympic way in wembley. taking the piss now, there’s been four this week and the alarms don’t turn off for ages. speak to your building staff and tell them to sort it

@grammarnazi99 Hello Thank you for bringing this to our attention, can you confirm the name of the property please so we can assist? All the best Bex

@Unite_Student Hi. I don't really want to give you my personal details. The intruder alarm is still constantly going off by the way. Can you not just contact the builders/site manager?

@grammarnazi99 Hello We'll need a few more details from you so we can look into this properly. You're welcome to contact us at customerservices@unitestudents.com or give us a call on 0300 303 1611 for this to be addressed correctly. Thanks! - Max

@Unite_Student Could you not do that?

@domzben Hello Dominc Thank you for reaching out to us, it isn't allowing us to send a direct message. If you would like some assistance or financial advice you can either speak with University to see if there are relief options, we also offer financial advice on 0800 032 1029 Regards Bex

@Unite_Student when are you going to stop scamming students? It’s just cost me £14 to do one wash and a dry, when I literally pay £14,000 for my rent thanks xoxo

@domzben Hello Dominic Thank you for contacting us, I have sent you a direct message on next steps. All the best Bex

@SudarshanPakha1 Hello Sudarsham Thank you for getting in touch, I am sorry to hear about this experience, please give us a call on 0300 303 8642 or email customerservices@unitestudents.com so that we can assist with your complaint. All the best Bex

@Unite_Student staying in your accommodation has always been an nightmare for me since I started staying in one of your accommodation in Manchester - Parkway Gate I stay on 14th floor and both the lifts are non functional no one at reception as well ridiculous

@PopplioPup Hello Thank you for your message, I have sent you a direct message to address your concern. All the best Bex

Why @Unite_Student s charge £20 for a replacement key fob that cost £8 direct from the supplier 🤔

@carmenb22_ Hello Carmen Sorry to hear you aren't able to meet with the reception team, the reception team aren't static as they are often assisting residents. So that we can assist please call 0300 303 1611 our 24/7 number so that we can have the reception team meet you. All the best Bex

@Unite_Student why are there never staff in reception during opening hours at trafalgar hall?

Here we’ve showcased four projects, and shared how our teams have worked with students, organisations and universities to create a positive #socialimpact: unitegroup.com/articles/posit… #UniteStudents #StudentAccommodation

@JulianAnthony3 Hello Julian Apologies it is not letting me send a direct message to you. Please can you call us on 0300 303 8642 so we can find the account details and look into this fully. All the best Bex

@Unite_Student Simon Bishop on 13 Jan which was basically as though I was raising the issue for the very first time even though this has now been over 2 months with no satisfactory response. Please will you investigate and respond to me?

@JulianAnthony3 Hello Julian I am sorry to hear that, I have sent you a direct message regarding this. All the best Bex

@Unite_Student If emailing yielded any meaningful response I would not have had to realer to using “X “ to seek your help. I have a complaint reference 6845 which appears not to be being dealt with by the Unite team. When I messaged again by email on 9 Jan I received a useless response from