Upwork

@MjavedMuhammad Hi there! Thank you for reaching out and sharing your feedback concern. We’re sorry to hear about your experience and would love to look into this further for you. Please check your DMs for a message from our team so we can assist you directly.

Hi @Upwork , I’m requesting a review of feedback on my contract. The client linked a refund demand with a threat of negative review, which may fall under feedback pressure. I already contacted support earlier but no action yet. Please re-check under policy. @UpworkHelp

@muhammedreda21 Hi there! Thank you for reaching out to us. We would love to look into this for you—please check your DMs for our message.

@Upwork I accidentally closed my main freelancer account while trying to close my agency profile. Could you please help me reopen my main account? My login email is: info.muhammedreda@gmail.com I Have a verified account and upwork plus subscription .

Hi there! We're sorry to hear you're having trouble purchasing Connects. We understand how important it is to keep your momentum going on the platform. To resolve this, please first ensure that your billing method is active, valid, and authorized for international transactions. We recommend checking this troubleshooting guide for step-by-step assistance: spr.ly/6012B6N59p If the error persists after following those steps, please DM us with your registered email address and a screenshot of the error message. We’ll be happy to review further for you!

@Upwork Hii @Upwork , i am not able to buy connects, please give me a solution.

Warm enough to eat lunch outside. Dangerous for afternoon focus

@sanjaykumarwork Hello Sanjay! To protect your account security, please share your concerns with us via DM. This will help us identify the issue and route it to the appropriate team for assistance.

@UpworkSupport @Upwork URGENT: I need to discuss something important regarding my account. I’m unable to create a support ticket. Please contact me at isanjaykumar.design@gmail.com

@anime_ola Hello, thank you for reaching out to us. We can look into this for you. Kindly DM us with the user ID or email associated with the account.

@Upwork Hi @Upwork My account was suspended without any violate I check my email and I don't see anything and I can't see my account login

The proposal that took 3 hours getting approved in 11 seconds is peak freelance.

Hello, while submitting a direct proposal does require Connects, you have other options! 💡 We highly recommend setting up your Project Catalog. This allows you to list your services as "buy-it-now" packages, which doesn't cost any Connects, and lets clients come to you. It's a great way to land your first gig without an upfront investment!

@TechnicalBben @evolutionapp_ Hello Please I want to ask...I just opened an upwork account but I have no connect. Do you know how I can get a job without buying connect? I don't have the cash to.

My week in 4 pictures you?

@nature49592 Hello, thank you for reaching out to us. We can look into this for you. Please DM us the user ID or email associated with the account.

@Upwork please i am very new here my aim was to pursue this rising talent until this happened, i am sorry for what ever violation i did i am obviously new here i will avoid such mistake next time i have tried to upload almost all the requirements here and i am still gettingreject

@pixielooks Hello Sharia, Thank you for reaching out to us. We can certainly review this for you. Can you DM us the user ID or email associated with the account.

@Upwork Hello @Upwork I seem not to understand why my account has an issue after working for 2 weeks straight. When payday is imminent I'm having an account notice 💔 Kindly assist because I don't even understand. My email is orillemaxine@gmail.com Thanks

@AgentBewda Hi Piyush, the Customer Support team responds to tickets in the order they are received and may experience high volume. We appreciate your patience as they get back to you as soon as possible.

@Upwork here's my email- bittupiyush2003@gmail.com

Duplicate Upwork/PAN linkage issue still unresolved. Raised Ticket 1 on 4/9, waited 4 days past the promised 24-48 hrs for a reply. Opened Ticket 2 on 4/13. Still no progress. I need to use my account! @Upwork

@sanjaykumarwork Hello Sanjay! Thank you for reaching out. We're sorry to hear you're having trouble creating a ticket. Please DM us with your specific concerns.

@UpworkSupport @Upwork URGENT: I need to discuss something important regarding my account. I’m unable to create a support ticket. Please contact me at isanjaykumar.design@gmail.com

@AMIR963_ Hi there! Thank you for reaching out to us. We would love to look into this for you—please check your DMs for our message.

@Upwork Hi@Upwork I’m an AI Architect in Vienna being treated like a bot. My account is in a 'Permanent Suspension' loop because a bot auto-closes my tickets in seconds(#54720558).I have my Austrian ID and Tax ID ready.I need a HUMAN to review my case,not an algorithm Amir@nexasyncai.com

Every "quick call" has a 45-minute alter ego.

@hamzamasoom111 Hi there! Thank you for reaching out to us. We would love to look into this for you—please check your DMs for our message.

@Upwork @Upwork My account has been restricted for 2+ months with no explanation. Please help me resolve this. #UpworkSupport

@zeealvi735 Hi there! Thank you for reaching out to us. We would love to look into this for you—please check your DMs for our message.

I had appeal for that & my appeal has been closed just mark my accoult health to good nothing else. Please help in this matter @Upwork @UpworkHelp #upwork #upworkissue

Dear @UpworkHelp team, Please see the below issue I am facing about my account. I am stuck in identifying my identity because of suspension caused by not being identity verification. This loop has been created & is not letting me to use my account. @Upwork My User ID: 45387b76

@Olarsam1 Hi there! Thank you for reaching out to us. We would love to look into this for you—please check your DMs for our message.

Hi @Upwork @UpworkHelp, my account was recently suspended without a clear reason, and I didn’t receive any email about it. I’ve already submitted an appeal but would really appreciate your help in checking this. Thank you.

Hi there! Thank you for reaching out about your identity verification status. We apologize for the delay. We have notified our specialized team about your request, and they will follow up with you via email regarding your status. If you need further assistance, please feel free to DM us oir check this article for guidance: spr.ly/6019B62dqc

@Upwork Hello @Upwork My account has been on verification progress since 6 days ago Pls help me to look into it so that it can get verified My email is upwork kolawoleadebanke5@gmail.com

@_D_AN_TE_ Hi there! Thank you for reaching out to us. We would like to look into this for you—please check your DMs for our message.

@Upwork I created a new upwork account and it got restricted after a client messaged me for my service because I haven't verified my ID. I tried verifying but it still isnt working and now my client is waiting for me... I need help

@iam16pixel Hi there! We’re sorry to hear about your account limitation. We would be happy to look into this for you. Please send us a Direct Message (DM) with your email address, so we can assist you further.

Hello @Upwork Why did you guys suspend my account, I appealed and you guys suspended it permanently without any explanation and I didn't break any of your rules.