Upwork

@eqaiesports Thank you for sharing your concern with us! We’ve sent you a Direct Message this matter. When you have a moment, please check your inbox so we can continue assisting you.

@Upwork You don’t let everyone reply back to your support team online no chat no phone number what a ripoff! request(#55137231) has been updated. You may reply directly to this email or by opening the link below:
support.upwork.com/hc/requests/55… Anna Liza M. (Upwork Help) Jun 29, 2026

@Upwork is now full of scammers and potentially botted accounts to show fake jobs that don't exist so that we sink in connects. What a fall from grace.

@MissTwiggy1111 Thank you so much for bringing this to our attention. We want to make sure you get the support you need, so we have just sent you a direct message to look into this together. We look forward to connecting with you there!

@Upwork Your Trust & Safety AI is a negligent joke. Your system flagged a standard UGC commercial acting contract as a 'fake review' and completely hallucinated that I am a client hiring freelancers. A real human supervisor needs to manually review my support tickets please 🙏🏼

The hardest part of freelancing is being your own hype man on a Tuesday.

@MissTwiggy1111 Hi! Thank you for sharing your concern with us! We've sent you a DM regarding this matter. When you have a moment, please check your inbox so we can continue assisting you.

@Upwork It's absurd! You are claiming I hired freelancers for deceptive marketing? I'm the freelancer! Not a client. Everything in this response from your automated AI Trust and Safety Team is false and it's put my account at risk. I demand a human led review.

@Upwork @UpworkHelp ABSURD!! Your ai bot saying I'm a client hiring freelancers?? I AM THE FREELANCER. I'm a UGC CREATOR my entire purpose is to create scripted testimonials for products, brands, services. Your bots have put my account at risk. HELP PLEASE!!

Hi Dave , thanks for reaching out! We can't create an account on your behalf, but it's quick and easy to do yourself. You can get started right away by following this step-by-step guide: spr.ly/6015BDLoNf This resource will walk you through creating your account and setting up a great profile. Let us know if you hit any bumps along the way. Good luck!

can someone help me create an upwork account? dm me.

@MissTwiggy1111 Hi there! Please DM us with your account email address. Thank you!

@Upwork Where would this DM be found? There is nothing here in my inbox

@wealthplusdigi Hi Jimoh, thank you for reaching out. We have notified our team about your account status, and they are currently looking into it. Please expect an email update from us within the next 24 hours. Thank you for your patience.

@Upwork please I change my bank details to my cousin own because own was compromised which got my withdrawal suspended I have rectify my account and I have removed my cousin own can you please help me restore my account so I can add my bank again my user id 0e61d359079cef7f @Upwork

What's the smallest thing you handed off that saved you the most time?

@A_Delipson Hello, I have escalated your concerns to our team, and a support agent will be reaching out to you directly via email. Please keep an eye on your inbox for their update!

@Upwork Hello I summit a request and you haven't replied to it please take my request seriously this is very urgent #55126007 @Upwork

@ManuelX9999 Hello! We'd be happy to help explain whatever you need. Please DM us with your question, or let us know what specific feature you need an explanation for.

does anybody use Upwork? I need help with something? It’s an explanation.

Hello. I have reviewed your open ticket (#55142123) and can confirm that our team has recently posted a direct update addressing your concern. Kindly check your support ticket or registered email inbox to review their response. If you have any additional questions or details to provide, please reply directly within that ticket thread so our specialized team can continue assisting you!

@UpworkHelp @Upwork Profile approved 30 Sept 2026. 0 Connects given. Bot lied 60 min I must BUY. Ticket #55142123. Trust & Safety violation. I have proof. Add 50 connects NOW or BBB complaint today.

@_danielsnr Hello. Thank you for bringing this to our attention. We apologize for the trouble you've run into trying to contact our support team while locked out of your authentication method. We are happy to help break this loop. Kindly DM us the email address linked to your Upwork account.

@Upwork I can’t access my account because it’s linked to an Apple ID I no longer have access to. The support portal requires login, and the support email is unavailable. I need help unlinking my Apple SSO so I can regain access. Thank you

Hello! Thank you for reaching out to us. I can see that your issue was recently addressed on the ticket you created (#55132890). Please check your support dashboard or registered email inbox for our team's response. Additionally, please send us a DM with a screenshot or link to the specific promotion or advertisement you are referring to, so we can pass it along to our specialized team for manual review of your Connects claim!

@Upwork @UpworkSupport FALSE ADVERTISING! Did 4 projects in 48hrs for 40 free connects. 0 connects after 14+ hrs. Ticket #55132890 closed. AI: "human not available for account type". Proof attached. Add my connects NOW. #Upwork #Scam

Hello, thank you for bringing this to our attention. We apologize for the delay in responding regarding your recent account restriction. Security flags for changing locations are standard protective measures, but we want to make sure your ticket is reviewed promptly. Please slide into our DMs with the email address associated with your account

@Upwork @Upwork My account access was suspended with no reason given and no email. I've submitted an appeal explaining I'm travelling in other countries but no response yet. Can someone please look into my ticket? Happy to share details in DM 🙏

@4esportsnetwork Hello! Thank you for sharing that information. I have shared your concerns with our team, and an agent has already reached out to you via email. Please check your inbox for their message and further assistance

@Upwork My registered Upwork email is marketing@Powerlocalmedia I requested a full refund for a freelancer that performed work that was unusable he did not follow my specific instructions. You have no customer support I disputed the transaction with my bank

@oye_kingsley12 Hello! I appreciate you taking the time to share your concerns. We’ve sent you a Direct Message regarding your concern with the status of your requested testimonial. When you have a moment, please check your inbox, so we can continue assisting you.

@Upwork It's been over 1 week now zincei submitted some testimonail request and my clients has done their part. I'll appreciate any update regarding the acceptance or rejection of these testimonials as soon as possible because i was told it will be live in about 3 days

@hahasasan Hi there! Thank you for reaching out to us. We would love to look into this for you—please check your DMs for our message.

@Upwork @upwork My account access was revoked with no reason given and no email. I've submitted an appeal explaining I'm travelling abroad (likely a location flag) and offered ID verification but no response. Can someone please look into my ticket? Happy to share details in DM 🙏

Hello, thank you for reaching out. We apologize for the worry and trouble you've encountered trying to verify your identity. Your NIN card is absolutely accepted for account verification. To protect your personal information and see why the system flagged your submission, please DM us with your registered Upwork email.

@reachdiego Hello. We sincerely apologize for the frustration and runaround you've experienced while trying to get this sorted out. Please DM us your registered Upwork email address.

@Upwork - your support is ridiculously shitty. I've reached out with a simple query: Getting my swift transaction details for a withdrawal I've made. I've been passed around between support team and payments team and no one can give me an answer. My bank needs to trace the payout. You are getting in the way of that.

Hello, Thank you for reaching out to us. We want to let you know that our specialized team is already working on your request through the open support ticket. Since they are actively reviewing all the details you shared, we kindly ask for about 24 to 48 hours for them to fully look into everything and get back to you with the best solution. In the meantime, please feel free to add any new questions or details directly to that existing ticket. This keeps all your information in one secure place so our team can assist you as thoroughly as possible.

@Upwork Please I need your help regarding this ticket #55126007 Please is between life and death @Upwork @UpworkHelp

Hello. Thank you for reaching out to us. Your account was temporarily suspended due to an issue with your billing method. Please note that purchased Connects are valid for a full year from the date of purchase, so yours will not expire during this brief review period. We have just responded to your DM with more details, kindly check your inbox

@Upwork still no response from your support team, I've messaged in DM and provided all details but no response yet, Upwork is so poor and you guys are scammers, suspending my account after I bought connect so it can expire without using it yet.