Guidely - AI Guidance for ANY Software

This is the whole bet behind Guidely: training shows up in the moment you need it — not before the task (docs nobody reads) or after (a Loom nobody rewatches). Full guide + how we built it → link below.

They pick the real reason. Small "you got it" moment. They move on. No manager Slack message. No wiki search. No guessing "Other" again.

Every HubSpot org has a field nobody fills out honestly: "Lost Reason." New reps just pick "Other." Forever. RevOps has no idea why deals are actually dying. We fixed it in 30 seconds. Here's what it looks like 📷

"Try it yourself" vs. "watch me do it." One waits for you to actually get it right. The other just plays.

She clicked the right one. Guide advanced. Tiny celebration. Whole thing: under 20 seconds. No Slack message to IT, no re-watching an old Loom.

A new hire clicked the wrong button in Salesforce. Here's what happened next 📷

Have you tried Guidely yet?? You should. useguidely.com

@OriDotan Great insights!

the customers you lose usually aren't the ones you're fighting for, they're the ones you stopped looking at. a bigger logo lands, every good hour goes to it, and the small accounts quietly fall out of view. nobody made a bad call. that's what makes it hard to catch.

We just recorded a Guidely walkthrough inside a client's internal tool built in 2011. No API. No integration. No Setup. Opened the extension → "Can I create an invoice" → now it plays live, spotlight + try-it-yourself, for every new hire. The new WalkMe is already here??

A new SDR's first call log in HubSpot, live: Spotlight hits "Log Activity" → they click it themselves → type the note → small celebration confirms it's saved. 20 seconds. Zero Slack messages to their manager asking "wait, how do I do this again?" That's the whole pitch.

Documentation that lives outside the app will always lose to documentation that lives inside it. Change my mind. ↓

Before we cut it, we pulled the completion data. Guides with at least one try-it step: 3× higher completion than passive walkthroughs. Not 10% higher. Three times.

A Guidely walkthrough in HubSpot: → Button glows: "Click here to add a deal" → New hire clicks it → Field highlights: "Type the deal name" → They type it → Confetti 📷 No video. No screenshots. They just did it themselves.

Most "training" is someone else doing the thing while your new hire watches. Then they're on their own. Here's what it looks like when they actually practice — inside the real app, guided step by step 📷

Watching ≠ learning. Most software training is 100% passive: → Loom video: watch → Confluence doc: read → Screenshot guide: scroll None of it makes them do the thing.

It goes like this: → New hire joins → Gets a 2-hour onboarding → Forgets 80% by Thursday → Starts DMing the one person who "just knows" → That person now spends 45 min/day re-explaining the same 6 workflows

If your team's most skilled person is also its most-DM'd person, something's broken in how you're delivering training.