Ustream Support

@skurilyak Sorry to hear that! I've checked major browsers and can't reproduce the problem. How about here ustream.tv/channel/JDsSSA…

@BomberBreaks We are truly sorry about this! We're getting things back in business and will be in touch through your support ticket.

@FR4NK13_ when you're signed in (web), visit your dashboard and scroll to where it says "Have a question?" then you can submit a ticket.

@FR4NK13_ Thanks, if you can, please raise a ticket with us from the backend of your account so we can capture your account details.

@mojobreak_com Yes, things normalized and then moments ago we picked up on some resurfacing. The engineering team is actively working it.

@FR4NK13_ We do see a bit of an issue in these last few minutes, sorry about that. We're heads down working on it!

@mojobreak_com things are looking stable again

Thanks @mojobreak_com you're right, there is an issue and we're on it, but we don't have an ETA quite yet. We're gathering details right now

@Colten45 got your note! Would you mind submitting a ticket with as much detail as you can here bit.ly/1MhYSMv and we'll get on it!

@mojobreak_com thanks for reaching out. The team here is looking at this as we speak.

@tomdisher no outages we're aware of at the moment. If you need furhter help, you can submit a ticket here bit.ly/1MhYSMv

We're back to full strength! All support systems are a-go.

The rain has brought a temporary power outage in SF office - Responses to support tickets may be a little delayed today, sorry!

@hernan_moya Good news! Two-step authentication is available on #UstreamAlign ustream.tv/product/align-… …

@phillipmaddox We're always working to advance our UI, for both the mobile app and desktop experiences. Thank you for the feedback!

@phillipmaddox Unfortunately, if the sound is muted, there's no way for the audio signal to reach the video recordings on our servers.

@iwatchyoupee Thanks for letting us know! Will you please submit a Support Ticket here, so we can investigate? ustream.tv/support-ticket

@Geoffyboy75 Good news! Two step authentication is now available on Ustream Align~ ustream.tv/product/align-…

@Teckn9ne23 Good news! Two step authentication is now available on Ustream Align~ ustream.tv/product/align-…

@Kylamiis The player uses HTML5 controls, by default. But your browser/app will determine which version of the stream Ustream will serve.