viagogo

@unofficialsumit Hi there! We are very sorry for the issues you are experiencing, as this is never our intention. Please send us a direct message with your order number, email address, and the phone number associated with your account, and we’ll take it from there. Thank you! twitter.com/messages/compo…

@viagogo my tickets uploaded are deactivated even though properly updated urgently update

@balasjuan Hello! We’re sorry for the trouble. If you could send us a DM, we’d be more than happy to look into this for you! twitter.com/messages/compo…

Please never use @viagogo They don't respond, they give you something of lesser value than what you bought, and they don't respond.. Please Rt

@javi_1016 Hi there! We’d be happy to look into this for you. Please send us a direct message with your order number, email address, and the phone number associated with your account, and we’ll take it from there. Thank you! twitter.com/messages/compo…

Me siento robado y estafado por esta empresa @viagogo en Colombia,

@NB32148286 Hello! We are here to address any questions you might have. Feel free to reach out to us via direct message with your order number, email address, and the phone number associated with your account. twitter.com/messages/compo…

@viagogo Busted @viagogo @viagogohelp! Your agent Jane ordered me on Feb 12 to split the tickets (Sales 632086923/635306044). If they were duplicates, your system would have blocked it, not marked it as COMPLETED! Absolute scam. @ECC_Romania has all proof. #viagogo

@hangover_chasin We’re truly sorry for the frustration caused, this is not the experience we want for you. We’d be glad to help resolve this. Please DM our support team with your email address, phone number, and order number, so we can assist further. twitter.com/messages/compo…

@viagogo @StubHub Hi- on Sunday they I accepted the 50% off voucher but I haven’t heard back. I’m trying to get tickets for Harry tonight, can someone please look into this? Thanks!

MAJOR PSA: DO NOT UNDER ANY CIRCUMSTANCES PURCHASE HARRY RESALE TICKETS FROM @StubHub or @viagogo !!!! details in the thread but basically I bought a disco pit ticket, the seller flaked, they told me I had to wait until 1 hour before the show (so 6:30 PM) to request replacement

@toniroldanm Hello Toni, we’re so sorry to hear about your experience. We’d like the opportunity to see how we can help. Please send us a DM with the order number, email address, and phone number associated with your viagogo account, and we’ll be happy to look into this further for you. twitter.com/messages/compo…

Aprovecho para denunciar que he sido estafado por @viagogo @viagogoES Nunca me había pasado algo así, es alucinante el grado de desprotección: 1) primero me vendieron unas entradas (carísimas) defectuosas y con información incompleta, 2) pasé horas tratando de contactarles para cambiarlas o devolverlas semanas antes del evento, sin que me dieran ninguna opción, 3) al llegar el día del evento no recibí las entradas, 4) perdí horas tratando de contactarles, 5) me prometieron que activaban un proceso de reembolso 6) ahora dicen que se denegó proceso de reembolso sin ninguna referencia a ninguna de mis interacciones previas 7) el vendedor fraudulento de las entradas sigue en activo @consumidores @consumogob

@NB32148286 Hi there! We are very sorry for the issue you are experiencing. Please send us a direct message with your order number, email address, and the phone number associated with your account, and we’ll take it from there. Thank you! twitter.com/messages/compo…

@viagogo Your support just admitted that my payment for Order 635306044 is stuck due to an "actual system failure" on your side. Status says completed since May 20th but no money. Fix your system and release my funds immediately! #viagogo #customerservice

@dani_escalante Hi there! We’re sorry for the issues you’re experiencing, as this is never our intention. Please send us a direct message with your order number, email address, and the phone number associated with your account, and we’ll take it from there. Thank you! twitter.com/messages/compo…

Pues @viagogo no me hizo llegar a tiempo unos boletos que costaron una lana, hace un mes que me dicen "ah si te regresamos tu lana". Van 3 meses y nada. ¿Me ayudan con un RT para ver si me pelan? He escuchado de muchísima gente que le va pésimo con esa plataforma.

@chloitiss Hi there! We’d be happy to look into this for you. Please send us a direct message with your order number, email address, and the phone number associated with your account, and we’ll take it from there. Thank you! twitter.com/messages/compo…

@viagogo Please help me, It’s important. I don’t know what I have to do. I can sell it, someone wants ? Or I can exchange it for a game at Madison Square Garden #NBA #tickets #ticketsnba #viagogo #help #important #Knicks #Cavaliers

@Rosi1485739 Hi there. We would be happy to look into this for you. Please send us a direct message with your order number, email address, and the phone number associated with your account, and we will take it from there. Thank you. twitter.com/messages/compo…

@viagogo A día de hoy no me han reembolsado el importe de 1386'38 euros del reembolso por 4 entradas de Aitana del concierto de día 15 de mayo en Murcia y que nunca y me llegaron, pedido 627560274. Ha pasado más de una semana.

Hi there! Thank you for reaching out and providing detailed information about the issue you're experiencing. I’m truly sorry to hear about the difficulties you’ve encountered with the ticket sale and the subsequent complications. I understand how frustrating this situation must be, especially given the financial and operational impact it has on you. To assist you effectively, please send us a direct message with your email address, phone number for account verification purposes, in order to take a look into this.

Viagogo Order 624788384. Shipped tickets to Taiwan on your agent's written instruction. Your agent Mariaa confirmed payment in writing on 14 Oct 2025. 7 months later, nothing. Formal demand letter sent. No response. Evidence available. #viagogo @viagogo @viagogo_corp

@parisphilippe Hello! We’re sorry for the trouble. If you could send us a DM, we’d be more than happy to look into this for you! twitter.com/messages/compo…

@viagogo #problem impossible tu have an answer from customer support tu sell a ticket from a coming concert in Paris . Helo me !

I'M ACTUALLY UNWELL & OLIVIA RODRIGO IS THE CURE!!

Hello Carme, we are very sorry to hear about your experience. We would like to help and look into this for you. Could you please send us a DM with your order number, as well as the email address and phone number registered to your viagogo account? Once we have these details, we will be happy to investigate further.

TIMO 🤬 Amigo compra entrada de reventa en @viagogo para ver #elultimodelafila este sábado en Madrid. Con aparcamiento en el estadio. Dineral. Le llegaron ayer y no hay parking y además son de «visibilidad reducida». Un timo. @viagogo lleva 24 h dándole largas.

@Blancowhite1 Hello! We’re sorry for the trouble. If you could send us a DM, we’d be more than happy to look into this for you! twitter.com/messages/compo…

@viagogo . ¿De verdad me vais a dejar sin entradas para el concierto del Último de la Fila en Madrid el 23/05/26, porque no quereis cambiarme el email de envío,después de pagarlas desde hace casi un año? Llevo todo el mes a la espera de una llamada para el cambio y nada de nada.

@smilerboy Hello! We’re sorry for the trouble. If you could send us a DM, we’d be more than happy to look into this for you! twitter.com/messages/compo…

Hey @viagogo why are you holding my ticket payout for over a month? The event passed, the buyer attended, and you locked my account right before the show for 'security'. Support just gives AI replies and closes the chat. Where is my money? Order ID is 12165675958

@justIikemagics Hi there! We’d be happy to look into this for you. Please send us a direct message @TeamStubHub with your order number, email address, and the phone number associated with your account, and we’ll take it from there. Thank you!

@Jimin__sunshine @viagogo hey could you dm me about this pls? :)

Shout out to @viagogo for their amazing customer service! I bought my VIP soundcheck ticket for BTS Las Vegas this morning with them and they were able to get me the original seller ID ASAP.

@sail_outtt Hello! We’re sorry for the trouble. If you could send us a DM, we’d be more than happy to look into this for you! twitter.com/messages/compo…

Me: I’m so sorry, I’ve realised that these tickets I booked 7 mins ago are wrong; may I please have a refund? Viagogo: just re-sell them *(listing price means I literally lose £40/ have given them a free £40) Me: surely there’s an alternative? Viagogo: re-sell them. @viagogo

Hi there! Thank you for reaching out and providing detailed information about the issue you're experiencing. I’m truly sorry to hear about the difficulties you’ve encountered with the process of the acceptance of the tickets and the subsequent complications. I understand how frustrating this situation must be. To assist you effectively, please send us a direct message with your email address, phone number and order number of the tickets, so we can assist you further.

@viagogo, @viaggocare This e-mail is fraud content, no valuable this e-mail for order 633072812