V/Line

Services have resumed following an earlier police operation at Footscray with delays up to 45 minutes. We are sorry for the delay to your journey. More information at vline.com.au

Due to Metro and V/Line maintenance works, there are service changes in June on the Traralgon and Bairnsdale lines. For more information and to download the temporary timetables, visit: go.vline.com.au/4eHqCRZ

@mollydukerz Hi Molly, I am sorry to hear about your experience. Please submit your feedback at: bit.ly/2oZxce4 Please provide the service details, and a member of the Customer Relations team will investigate and respond to you. Kind Regards.

Does anyone have a logical explanation as to why the morning service on the Wendouree V/line is always so much better than the afternoon service? Reliably on time to work, but always delayed 30 minutes coming home.

Reminder: V/Line trains will run to a Saturday timetable for the King’s Birthday public holiday on Monday 8 June, except for Swan Hill Line trains which will run to a Sunday timetable. More information: go.vline.com.au/4vvDpgY

Coaches replace trains for all or part of the journey on the Bendigo, Echuca, and Swan Hill lines from Friday night 5 June to last service Sunday 7 June. Please check the temporary timetables before you travel and allow extra time for your journey: go.vline.com.au/4veOrqH

@Giovann1z Thank you for your feedback and we apologize for the inconvenience caused. We will speak to the coach company regarding this issue.

@VLine It was approximately 7:18 am departure.

@VLine You have hired a bus driver who is lost! 40+ minutes to get from Sunshine to Caroline Springs! People giving him directions. Seriously, WTF is that. Deplorable service! FYi, everyone late for work! I feel for those going to Baccus Marsh!

There are planned disruptions on the Geelong, Warrnambool, Ballarat, Ararat & Maryborough lines from tonight until last service Friday 29 May. Some journeys require a change to Metro Train services, check temporary timetables before traveling. More info: go.vline.com.au/4cVShPf

@GMePatel Hi Jimmy, I am sorry to hear about your experience. If you'd like to raise formal feedback about issues or changes impacting V/Line services, please submit your feedback at: bit.ly/2oZxce4 Kind Regards.

@VLine Do you guys have a maintenance plan? As every second week there are faulty tracks or signals. Delays especially during peak times. We take public transportation to save time rather than drive to work.

@ishikatoldyou Hi Ishika, I am sorry to hear about your experience. If you'd like to raise formal feedback about issues or changes impacting V/Line services, please submit your feedback at: bit.ly/2oZxce4 Kind Regards.

Wtf @VLine what the hell is going on for your trains to the city. Why cant you just fix the fault affecting speed at time rather than affecting the passengers in peak morning rush hour. The stations are packed - its so unsafe too!

A reminder to allow extra time and check before travelling this weekend as coaches replace trains at various times on parts of the network. For more information about service changes on your line click here: go.vline.com.au/4cVShPf

@sabrigo81 Hi Sab, we do not have a direct email address for enquiries. General enquiries can be sent through the online feedback form: bit.ly/2oZxce4

@VLine What is your general enquiry contact email address?

Reminder: There will be service changes on the Ballarat, Ararat and Maryborough lines from Sunday 10 May to Wednesday 13 May. Please allow extra time and check the temporary timetables before you travel at: go.vline.com.au/4uu2ZlU

@KatBeck14 Hi, please contact our customer service centre on 1800 800 007 for assistance with this.

@VLine Can we change bookings by phone during the free period if we are not in the free travel zone? Urgently need to change stop on mine to the next stop down.

@paulbarneybear Hi Paul, Thanks for your suggestion. So we can capture it as formal feedback, please submit it at: vline.com.au/About-V-Line/C… Kind Regards.

@VLine how about putting a few More service on Bendigo line. They are leaving Sth cross chockers and only one an hour. Just because it’s free shouldn’t mean it’s a poor experience.

V/Line trains will run to a weekend timetable for the Good Friday and Easter Monday public holidays. Scheduled coaches will run to an altered timetable. More information available at: go.vline.com.au/4t7Us7L

@Michael_Arter Hi Michael, yes, V/Line services are free for seniors on weekends. Please call PTV to reserve your ticket. Have a great night.

@VLine isn’t travel for free on weekends for seniors ? Or is that just Metro Melbourne ?

@RussellFulton @vline_seymour Hi Russell, I am sorry to hear about your experience. Compensation may be available to V/Line customers who experience a delay of 60 minutes or more in a single journey. Please submit your feedback at: vline.com.au/About-V-Line/C… Kind Regards.

@vline_seymour @VLine How is a PLANNED bus replacement across the entire NE line from SC (Albury/Wangaratta/Seymour) this disorganised? Chaos, no communication, no structure and hot. Passengers and staff on the ground deserve better.

Reminder: V/Line trains will run to a Saturday timetable for the Labour Day public holiday on Monday 9 March, except for Swan Hill Line trains which will run to a Sunday timetable. More information: go.vline.com.au/4cwekfA

@nisabellas @vline_ballarat There are no services scheduled past 11:16pm. Two additional services are running on the 8th, however only the 11:05pm service will go all the way through to Ballarat. Further services will run with additional carriages to accommodate expected crowds.

@VLine @vline_ballarat I thought the latest service would be 11:16 pm?? Wonder if there will be extra services after 11:16 because there are so many events in Melbourne on March 8th.

Is there any extra services for Sunday night on March 8th? Southern Cross to Ballarat? What time is the latest service? @VLine @vline_ballarat