Dhanny Vava

@AccessBankGhana Good morning team Please is there a customer contact number that those in the diaposra can reach you on?

We hope someone shares it with you today...to add extra joy to your Boxing Day festivities 🥳. Happy Boxing Day. #AccessBankGhana #MoreThanBanking #HappyBoxingDay

@RepublicBankGh it’s been almost 24 hours since your 3 digital platforms went down. There has been no official announcement and unfortunately customer care doesn’t even know when it’s coming. Why take us for granted!!! It’s costing us the customers!!! And it’s so fraustrating

@CalBankPLC Please Cal Bank I want my funds. And kindly be responsive to messages sent across on your platform

CalBank PLC is highly committed to making digital banking more approachable and accessible for our valued customers. Our 'Go Digi' campaign exemplifies our dedication to supporting and empowering our customers through every step of the digital journey. 1️⃣ CalBank App 2️⃣ *771# 3️⃣ CalNet 4️⃣ CalPay 5️⃣ Debit/Prepaid Card 6️⃣ Agent Banking 7️⃣ QR Code 8️⃣ POS #CalBank #ForwardTogether #DigitalBanking #BankingConvenience

@CalBankPLC (@david working night shift - service hub) your level of unresponsiveness to messages left on X mail box should be investigated by your supervisor. Cal Bank please I need my funds it’s been 96 hours of excuses !!!

@CalBankPLC Please improve on your customer service delivery and time resolution of complaints Time is money, your holding my funds kindly release !!!

Eid-ul Adha Mubarak ❤️ Enjoy your holiday knowing that CalBank has got you covered for all your financial needs😉 #CalBank #ForwardTogether #eidadha #eidadhamubarak

@CalBankPLC let me know your thoughts about your Customer Service experience with Cal Bank For me a total Disaster !!! Frustrating and highly inefficient!!!

@MTNza I won’t recommend to anyone

@VeAa15 Please note that there are no previous conversations on our Facebook page. Kindly send us a DM so we can assist you accordingly. -MJM

@CalBankPLC it’s been over 48hours since my funds have been held up after a transfer into my Cal account from an mtn mobile number account. I’ve reported this here on X and what’s app channels. Issue is still not resolved I am incurring cost due to the inefficiency at Cal Bank

@MTNza Your customer service is very poor

@MTNza I can send you what’s app screen shots

@MTNza I am using this same handle

@MTNza This is a chat trail since Saturday Dawn

@MTNza I did not chat you on facebook It was here on X

@CalBankPLC it’s a shame even your customer service numbers provided are not responsive to client calls! 48hrs heading towards 72 hours and my money is not paid !!! Very disappointed in Cal Bank Services

@MTNza I have sent several DM and my issue is not resolved. I am therefore ready to escalate this inefficiency across all social media platforms!!!

@VeAa15 Please send us a DM so we can assist you accordingly. -MJM

@MTNza @CalBankPLC I have done that and now I am frustrated. Even calling your numbers and no one even picks up

@VeAa15 @CalBankPLC Hi Dhanny. Thank you for reaching out to us. Kindly drop us a DM explaining how can we assist you. -MJM

It’s been three hours and now I am being told it’s a queue system and that I need to sit, whilst I have a medical emergency to attend to and that’s why I need the statement

@EcobankGhanaPLC it’s been over three hours sitting at the Ring Road branch asking for my personal bank statement

Picked a ticket and after an hour I was told the manager has someone with him

Ring road branch Been sitting there for over 3 hours requesting for my personal bank statement

@EcobankGhanaPLC is it the case of incompetence or it’s the bad service being provided Initially the bank manager has a visitor Now we working using queue system which I have been in for over three hours