Verge Support

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Verge Support

Verge Support

@VergeSupport

Support team for @verge. Given Tweet volume, we might miss a tweet here or there. If we miss yours, shoot a note to [email protected]. Thanks!

Katılım Ekim 2011
0 Takip Edilen1.7K Takipçiler
Verge Support
Verge Support@VergeSupport·
This account is no longer actively monitored, but you can get in touch with our community team if you have questions or need to report an issue: theverge.com/contact
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Verge Support
Verge Support@VergeSupport·
The issue that affected the Vox Media network has now been resolved. As always, thanks for your patience. --KK
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Verge Support
Verge Support@VergeSupport·
[status] Investigating: Hi folks. We're investigating reports of degraded performance across the Vox Media network.… stspg.io/6f1f7fca8
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Verge Support
Verge Support@VergeSupport·
@reckless @BonPacific Hi there! We’ve shuffled some things around a bit, but this sounds like a bug. Thanks for your patience; we’re a small team, but we do reply to everyone that writes in. —kk
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Verge Support
Verge Support@VergeSupport·
@hogg_anthony @verge Hi Hoggy, thanks for reaching out and I’m sorry that this is happening. Let’s loop our friends at @voxadsupport into the conversation here so we can figure out what’s causing this for you. - SM
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Verge Support
Verge Support@VergeSupport·
Thanks for your patience this morning during this temporary outage. We’ve now resolved the issue and all sites are once again accessible.
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Verge Support
Verge Support@VergeSupport·
Hi folks. Apologies for the site outages this morning. We've identified a fix for this issue and should have the sites back up shortly.
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Verge Support
Verge Support@VergeSupport·
@technofou @verge If you could provide some info on your device type/search URL that would be most appreciated (support at theverge dotcom) - ty SM.
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Verge Support
Verge Support@VergeSupport·
@technofou @verge Hi there Jay. Thanks for reporting this. I’m unable to reproduce this on a Moto G4, would you mind dropping us an email to the support desk?
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Verge Support
Verge Support@VergeSupport·
@MperatorFuriosa @tomwarren Hey there, I’m really sorry for the delay in responding. Those comments were moderated in accordance with our community guidelines. (1/2)
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Verge Support
Verge Support@VergeSupport·
@bennyfactor It’s totally weird. We haven’t had any other reports about this but we’ll keep an closer eye out here. Thanks for reporting, Ben. SM
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Verge Support
Verge Support@VergeSupport·
@bennyfactor Hey Ben, thanks for the tweet. That’s definitely odd but not something I can reproduce here. What happens w/ cache clear or incognito? SM
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Verge Support
Verge Support@VergeSupport·
@reckless @Justin_Barcelos Hi. I replied in the Reddit thread. This issue is on our support backlog at the moment but thanks for reporting it! SM
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Verge Support
Verge Support@VergeSupport·
@Dan_Snell @verge thanks for the report Daniel! It may be Firefox-specific - we’ll log it for investigation. Have a good day!
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Verge Support
Verge Support@VergeSupport·
The issues that affected site stability this morning have now been resolved. Thanks for your patience folks. Have a great holiday weekend!
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