Vi Customer Care

@RoadToShiroda Hi! I am here to help you. Kindly ignore above response. Please DM us your concerned Vi and an alternate number for further assistance - Pooja twitter.com/messages/compo…

No mobile data available in aqua line upto Siddhivinayak- what happened, did Vodafone stop service @MMRDAOfficial

@RashidAli_98 Hi Rashid! We are here to help you. We have made a note of your concern. Our team will get in touch with you shortly - Rohit V twitter.com/messages/compo…

@ViCustomerCare @ViCustomerCare I am unable to DM you as the message option is not visible on your profile. Please follow me or send me a DM so I can share my details privately for verification. Ref: DOTEL/E/2026/0010615

@AshwiniVaishnaw @DoT_India @TRAI @ViCustomerCare Request for Special Intervention! 🙏 My Num 9852221100 is deactivated. Vi is unable to help due to Aircel closure & 55-day limit. Request DoT to GRANT SPECIAL PERMISSION to Vi to reactivate it. 🙏 Ref: DOTEL/E/2026/0010615

@RoadToShiroda Hi! We are here to help you. I have made a note of your concern. I will get in touch with you shortly - Pooja

@hetan_ashar Hi Hetan! I am here to help you. Please DM us your concerned Vi and an alternate number for further assistance - Suraj twitter.com/messages/compo…

@MumbaiMetro3 @ViCustomerCare Only network that was working inside the metro 3 has is also stopped working for past few days. When is the network likely to be restored?

@misterrajraj55 Hi Raj! We are here to assist you. I have made a note of your concern. I will update you shortly - Chandani twitter.com/messages/compo…

@DoT_India @TRAI @ViCustomerCare I ordered a Vi SIM card online and made a payment of ₹365. However, the SIM card was never delivered, and my money has also not been refunded yet. Even after raising the complaint multiple times, I am only receiving the same reply that

@itsfinu Hi! We have made a note of your concern and soon you will be receiving a call from 022-XXXX7580 from our end. We would like to address the concern quickly - Nikita twitter.com/messages/compo…

Vi network has been bad enough to consider porting to jio. @ViCustomerCare

@yoonminthreads Hi! We have shared some information in DM kindly check your DM - Chandani twitter.com/messages/compo…

@TelecomTalk @ViCustomerCare I'm living in Delhi but Vi not giving me 5g unlimited benefit in my area.

Which network are you using as your primary SIM right now? Airtel Jio Vi BSNL And more importantly… are you actually satisfied? #airtel #jio #bsnl #vi

@kmkrish007 Hi Muthukrishnan! I have shared some details in DM, request you to check the same - Akash twitter.com/messages/compo…

Provided Death Certificate & Legal Heir certificate for a SIM transfer. Store refused to process unless I ported another number to Vi Postpaid. Is this how you treat loyal 18-year customers? @ViCustomerCare @TRAI @rsprasad @reliancejio @airtelindia

Is "forced porting" now a policy at @ViCustomerCare? To replace my deceased father's 18-yr-old SIM (with all legal docs provided), Thiruvannmalai vi mini store demanded I port a second number to a Postpaid plan. @TRAI @consaff #ConsumerRights #viindia #vodafone

@RajeshS54184481 Hi Rajesh! I have shared some details in DM, request you to check the same. Also, for privacy reasons, I kindly request that you delete your number shared on our timeline, as it contains your personal number - Sameer

@ViCustomerCare nonsense lady... Which DM you are talking about

@ViCustomerCare Today at 10 am, I was speaking to Vi customer care & got connected to Supervisor NIKHIL SHUKLA I asked him to mention me my postpaid monthly plan rent which I converted to prepaid 2 months back. He said-Can't share this info. What a joke..Very bad experience

@Yashdevang46 Hi Yash! I am here to help you. I’ve made a note of your concern. I will get in touch with you shortly - Tanzeem twitter.com/messages/compo…

@vodafoneIN_Fdtn Yesterday i have visited Vi Store in Tumkur, Karnataka to buy new prepaid Sim card but the staff refused to give sim card with Phone Pe payment. They demand for the cash.

@RealRaghv Hi! I have shared some details in DM, request you to check the same - Shruti twitter.com/messages/compo…

@ViCustomerCare Check DM.

@RealRaghv Hi! I have shared some information in DM. I request you to kindly check your DM - Anushka

Hi Deepaen! We are dedicated to providing our customers with a smooth experience using our service. We have not received any information from you in our DM. To address your issue, please click on the link below to be directed to a Direct Message (DM). We kindly ask you to DM us your alternate number for additional assistance - Mugez

@ViCustomerCare @ViCustomerCare i have already provided the details in your dm, don’t try to bluff.

@ViCustomerCare Concerned about VI charging for 10KB data usage every day. How can someone use exactly 10KB daily without even using data? Feels unfair and unclear. People should be careful before choosing this connection. 3-148177513525

@adaponga_ya Hi San! I’m really sorry to hear about the situation you’ve been facing. It’s important to us that you feel supported. Please DM us your concerned Vi and an alternate number, so we can assist you further - Anushka twitter.com/messages/compo…

There's no internet connectivity for me for the past couple of hours in Chennai. Any technical issues ? @ViCustomerCare

@raje_uday Hi Uday! I have shared some information in DM, and request you to kindly check the same - Sanjita twitter.com/messages/compo…

@ViCustomerCare @ViNewsOfficial dm मध्ये जे पण असेल तें ओपन च मिळणार लोकांना ही vi ची पात्रता समजली पायजेत ना, आणी dm मध्ये सांगून तुम्ही लोक 5/5 वर्ष रिप्लाय देत नाही, मग कशाला dm

@ViCustomerCare @ViNewsOfficial ही vi ची सर्व्हिस 5/5 वर्ष रिप्लाय पण करत नाहीत आणी बिला साठी उशीर झाला लगेच सर्व्हिस बंद अशी ही थर्ड क्लास सर्व्हिस

@AyushGupta95848 Hi Ayush! I have shared something in your DM, I request you to kindly check your DM. You can click on the link below, which will redirect you to a Direct Message (DM). Also, for security reasons, we kindly request you to delete the screenshot from our timeline - Tanya twitter.com/messages/compo…

@TanyaSinha_ "@ViCustomerCare Tanya, DM is still not working. I have already sent the screenshot and all details to customercare@vodafoneidea.com from my registered email. My Order ID is 26775214465. Please check that email and process the refund. The number is SWITCHED OFF."

@Vanraj_Tabiyad Hi Vanraj! Sorry for the inconvenience caused to you. We have made a note of your concern. Our team will get in touch with you shortly - Sana twitter.com/messages/compo…

My postpaid SIM card (9537353094) stopped working today. I did not receive any message or call prior to the disconnection, and I am also unaware of the reason why it has been deactivated. Please assist me in reactivating the SIM card. 🙏 @ViCustomerCare

@akash_rana_1 Hi! We're awaiting your response to resolve your concern. Please provide the same within the next 24 hrs. #HappyToHelp

@ViCustomerCare I've been trying to port my VI number from postpaid to prepaid and have visited your Rohini Mini Store 2-3 times in the last 2 months.Every time I go,either the staff isn't there, there's a network issue,or it's already 5 PM and closing time. Same thing happened today.

Wrost experience faced at Vi @VodafoneIT @VodafoneIN_News @vodafoneIN_Fdtn store loacted at Rohini sec 16-17

@itsprakharmax Hi Prakash! I have shared some details in DM, request you to check the same - Rohit V twitter.com/messages/compo…

It's now an annual tradition to criticize the deplorable services @vodafoneIN_Fdtn. I come to India once a year and whenever I travel within India during the last leg of my travel, #vodafone shows its true colours and it's too late for me to switch! Just pathetic!

@ojhaamit24 Hi! We're awaiting your response to resolve your concern. Please provide the same within the next 24 hrs. #HappyToHelp

@airtelindia hello I m porting my number @ViCustomerCare to @airtelindia request id- STB9UC4JUR (postpaid )

@itsprakharmax Hi! We Don't want to lose our valuable customer like you. I have made a note of your concern. I will get in touch with you shortly - Rohit V twitter.com/messages/compo…