Visible

@compaej You can also reach out to us via IG and FB if you're having issues here and on website!

@visiblecare @Visible I am a current customer for the last 4yrs, love you guys and trying to upgrade from my current visible + plan to the new visible + pro...but when attempting to access site website is down. Been gett same "Server error_ for the last 3 days" Kindly assist.

@GoldenAldi Can you please send us a DM so we can assist you?

@Visible @Clemson_Addict How do I get back online?

@ Clemson fans what cellphone carrier would you guys suggest works the best in this area?

@dwh367 That's a good question. Phone manufacturers enable certain settings and software for the phone to work with Visible. Each device is unique and compatibility is dependent on a lot of factors including things like hardware and software.

@Clemson_Addict Glad to hear you are satisfied with your Visible Plan! 💙

@tjmoore305 I had Verizon when I was a student and had no issues. I got their month to month now, @Visible and it’s good and only $45 a month for unlimited everything

@mari_juanda Hello Craig, if you have this device you can check it here! visible.com/shop/compatibi…

@Julian88Tex Hello there Julian. Visible does not support RCS at this time.

@Visible do you support RCS?

@illicit_hero We don't support RCS at this time but are taking your concerns into consideration.

@Visible please enable rcs for iPhone thx

@Nuggets_techtip Hello Jay, as we mentioned Visible cannot offer refunds for prepaid service SIM cards purchased from a third party. We are sorry to hear you were dissatisfied with our support and are always striving to improve.

@kenpochick77 Hey there! If you need any assistance / or questions about Visible please reach out to us on x.com/visiblecare

@Visible is there no human to talk to whatsoever?

@SYouhanaie Hello there! We are sorry to hear that this issue has occurred! Could you please send us a direct message to x.com/visiblecare so we can look into this for you?

@Visible I just bought a moto g power 5g 2024 from you. No sim card included. What do I do?

@realBrandonFrye Hey Brandon! We're so sorry to hear you had this issue. Could you send us a DM over on x.com/visiblecare so we can look into this?

@Visible Why is your customer service non existent? I was promised free overnight shipping when ordering my phone and service from Visible but after 2 days it hasn’t even shipped and support refuses to help. So frustrating #worstcustomerservice #wheresmyphone

archaic 🦣

@pokeramex Haha, hope we were able to help & even happier we didn't lose you in the tunnel!

@pokeramex We need a series of this tbh

@Visible I dropped one of these in a field during a graduation party. They found it the next year and mailed it to me. It still worked.

@TDawg_1 Tom! Thank you so much! It's customers like you that make the lives of our support agents that much better!

@Visible I want to thank Christine from the Visible Care Team for keeping informed on my issues.

@Kowalski_wolf Hey thanks for bringing this to our attention! It looks like it is back up and running now. ☺️

@Visible Hey your site is down

@StuartWFraser Hi Stuart, we're so sorry to hear you have been having issues! Have you sent us a DM over on x.com/visiblecare so we can look into this problem for you?

Be AWARE of @Visible 15-days for free. It's not true. First, they bill immediately. They provide instructions for cancelling which are invalid. visible.com/help/managing-….... Their chatbot goes into an infinite loop on "I can help you cancel" but it does nothing.

@johnny_stcloud Thank you Johnny we really appreciate you & your feedback!

@CaptMaydayTv Hey Capt, we're so happy to hear you are loving your service. We know you were having some issues getting set up but are pleased we were able to get your sorted out. 💙

@e_womer Hey there! You may not need to buy a new phone. If you go to our website you can check the compatability of your device. visible.com/shop/compatibi…

@Visible if a phone works for other Verizon companies why can't it work for your system? Why do we need to buy a new phone?