WB Games Support

Thank you for following WB Games Support! We're here to help. When contacting us please include: -The name of the game you need help with -The platform you are playing on (PlayStation®5, Xbox Series X|S, PC, Steam Deck, Nintendo Switch™, Android, iOS, etc.) -Any support ticket or help request numbers if you contacted us previously. -A clear description of the issue you are having. For account related issues, send us a DM. You can also find self-help resources at support.wbgames.com

@gotdragonfire @Lajoie_Marry_Me We're always on standby if you need us!🫡

@Lajoie_Marry_Me Rewards can sometimes take a little time to arrive. If you still don't see it, please reach out to @WBGamesSupport so they can help!

🏰 Raise your dragons, then raze the realm. Connect your HBO Max account and earn rewards for every Season 3 episode watched. 🔥 Play now: go.wbgames.com/PlayGoTDragonf… #GOTDragonfire #HOTD

@abidelbecq Hey Abby! We'd love to look into this for you! If you wouldn't mind, please send us a DM containing your Player ID (found in the settings menu) and your email address associated with your WB Games account, along with a deeper description of your issue. x.com/messages/compo…

@gotdragonfire Unblocked my account please i don’t understand why or how this happened

💇 Who shall die, and who shall dye? 🔥 Play now: go.wbgames.com/PlayGoTDragonf… #GOTDragonfire #HOTD

@Lajoie_Marry_Me Hello there! The rewards can take up to 12 hours to reach your account. Let us know if you're still not seeing the Runic Fragments from Episode 4! We'll be more than happy to investigate further 🔍🐲

@gotdragonfire Hi, I watched EP 4 and I didn’t get the reward yet, is that normal ? :)

@NFRnSEXORCISM Thanks for the report, akatupapee. The team is currently aware of this issue and are looking to resolve it ASAP!🫡

Brand new Supergirl making me crash solo raids. Fix it please! @Injustice2Go

Maintenance for #SuicideSquadGame is complete!

Backend maintenance for #SuicideSquadGame has begun.

@Theaveragedevil Hey there, Shaun! We took a look and can see this situation was already resolved in the meantime🥷 Let us know if you need assistance with anything else, we're more than happy to help!

@WBGamesSupport Could I please get some assistance regarding ticket number 13690012. I’ve not had a reply since the 9th, it feels like I’m being deliberately ignored. #mkmobile

@anonymo95192572 The team's aware and looking to get this one fixed as well. Thanks for the report! 🙏

@WBGamesSupport @NathanJaco12619 Additionally, please address the new DCUSG. When an opponent is defeated in the arena they become invisible, a bug that also occurs in league raids and is frustrating for players.☹️

Prepare your teams! A new Solo Raid Season is starting tomorrow, July 8! #INJ2mobile ☀️ Dawn of Apokolips 🔥 Taste of Evil 🎯 The Last Contract

Hey Taven! If these crashes are related to Supergirl or solo raids, then the team is aware of the issue and looking to resolve it ASAP! If you're having general crashing issues, we suggest trying the troubleshooting steps in this guide: go.wbgames.com/i2tech. If it's not related to the previously mentioned issues and those troubleshooting steps don't help, please reach back out and let us know, we'll be happy to continue helping from there 🙂

@Injustice2Go Game crashing every time I play

@NathanJaco12619 Thank you for the clarification. The Solo Raid crashing is something the team is aware of and looking to fix ASAP!

@Injustice2Go Fix your game I did everything that they told me to do but still crashing out. Is it a bug? Cause apparently it’s happening for everyone else. What is going on? It’s only happened on solo raids

Hey there beschmahs! Your account loss may be related to a recent issue that had come up for certain Google Play users these past few days. An update was deployed yesterday that should have resolved this. We suggest updating the game and ensuring that it is now on version 1.1.16.3. If this doesn't work, try reinstalling the game entirely. Should both of those fail, please send us a DM with your account information and we'll gladly be able to assist you directly 🙂

@WBGamesSupport Hi, I need help recovering my DC Worlds Collide account. The game simply disconnected my account and won't let me log back in. I've already invested a lot in the game, and the game's support hasn't helped at all.

Thank you for following WB Games Support! We're here to help. When contacting us please include: -The name of the game you need help with -The platform you are playing on (PlayStation®5, Xbox Series X|S, PC, Steam Deck, Nintendo Switch™, Android, iOS, etc.) -Any support ticket or help request numbers if you contacted us previously. -A clear description of the issue you are having. For account related issues, send us a DM. You can also find self-help resources at support.wbgames.com

Hey Nirmal! We're sorry to hear about your issues with Dragonfire. In regards to the marching errors, I suggest filing a report about this over on our official Bug Reporting Website so that the team may investigate it properly: bit.ly/3S40tEU As for your chest openings, feel free to send us a DM with your player ID (located in the settings menu) and we'll be able to lend a hand directly 🙂

@gotdragonfire Why is your game so bug ridden ? I send reinforcement to another dragon and it's sending to another one. Day before i opened up a 10 eggs and i got only 5 !! Please look into it and help me out

@NathanJaco12619 @Injustice2Go Hey there Nathan! If you're running into crashing issues, we suggest giving the following steps a try before launching the game again: go.wbgames.com/i2tech. Let us know if that clears things up! 😁

@Injustice2Go Can please fix the game crashing out when I jump on the game in it cost me one of my attempts in the solo raids

@willtangwu Hi! We're looking into this for further investigation. We've sent out a DM here 👇 x.com/messages/compo…

@Injustice2Go I SWEAR...🚬😏 it's always summin 😮‍💨 Now the game glitchin when you play against & sometimes with DCUSG because y'all done gave her err'thang under the sun & now the game buggin out! 🤦🏾‍♂️ You can't tag out, do specials, characters won't come on the screen! 🙃 it's a good time...

🎆 Suit up as DCU Supergirl this #July4th and take flight in #INJ2Mobile! #Supergirl is NOW PLAYING only in theaters

@Nagana_Fela Hi! We'd like to look into this further, if you have the time, please reach out to us on DMs! 👇 x.com/messages/compo…

@WBGamesSupport Hi bug issues with MK Mobile, so if I minimize my screen, answer a call or watch an in-game ad, the game reboots. I thought this was an issue with my phone, i previously used Sony Xperia, never had such issues, then the issue phone, but now I am using a mid Oppo

@JNKwhitlock Hey there Cassie! There are currently some login issues related to Google Play that the team is aware of and are looking to resolve ASAP. Be sure to keep an eye out on official channels for when the fix goes live!

Like I just want is it is??? It's on *your* download page. All I know is this is annoying and I better either get in before reset or I better get the stuff I WOULD have gotten because I *always* finish all the dailies.

Hey @WBGamesSupport and @DCWorldsCollide since the app updated *I cannot log in* and yesterday the app was being really buggy with the anniversary stuff (showing an event that wasn't on, not giving rewards from the anniversary quest screen...etc) what's going on?

@Baymax2311 @Injustice2Go @supergirl Hey there! 👋 Appreciate you letting us know of that! We'll forward this report along to the game team to take a look at. Thanks!

@Injustice2Go @supergirl Why this gear forge like this..?? I thought you guys are fixed it. But now it becomes a brand new problem. Before you guys say anything, I restarted multiple times, I checked my internet connection. But the result remains same.

💫DCU @Supergirl lands in Injustice 2 Mobile! Join the action and suit up as Kara Zor-El based on the new #Supergirl movie - only in theaters FRIDAY! Download the Supergirl Update Today! go.wbgames.com/Injustice2Mobi…

Hey there Ramen! The promotion for the free pack containing Arkham Knight Batman is only eligible to newer players after seeing the banner advertising the pack in-game. The pack will then appear in the store after making your first in-app purchase. Hope that clears things up! 😁

@Injustice2Go @supergirl I didn’t get the Batman HELP

@CountryDawgs Heya Reaper! The Monthly and Weekly Dragon Troves are a one-time purchase for a one-time bundle of rewards. Their names are in reference to how often they can be purchased, with them being locked to one purchase per month, or per week respectively.

@MKMobileGame Hey the MONTHLY DRAGON TROVE does the items you get out the chest comes every month or no

The wait is over! Get tickets to see #MortalKombatMovie in theaters now, and unleash MK II Movie Shao Kahn’s devastating axe in #MKMobile. The Season of the Warlord has begun.