WHBM

@nancmel17 Hi Nanabelle! Per our return policy, reimbursement for returns can take up to 2 weeks for refund/credit. If it has been longer please send us a Private Message here or on Facebook. We would be happy to check on the return for you. We apologize for any inconvenience. - A'Ja twitter.com/messages/compo…

@whbm why does it take 3 weeks to be refunded for an online return? 3 weeks???? That is unacceptable.

@HappyHomesCool Thank you so much for your support. You look absolutely stunning in your White House Black Market black dress. ~Carissa

What's for dinner??? This dish has more of a Saturday night feel than a weeknight one. Pretty dress from White House Black Market. They've accompanied me to my most memorable dinners. I love a nice black dress. @whbm

According to quantum physics, dark matter is the invisible framework holding the universe together. We just call it the Little Black Dress.

@i_am_that_chic Hi @i_am_that_chic:. Thank you for reaching out to us. We're sorry to hear your order is taking longer than you anticipated. We'd like to look into this further. Please send us a DM with your email & phone number on file, and order details for further review. ~ Theresa

@whbm What’s taking so long for my package???? You have a thousand stores in California. I should have been had my order.

@surbhi7779 Hello, Surbhi. Thank you for reaching out to us and sharing your experience. We sincerely apologize for the inconvenience you have faced, and we appreciate your patience as we work to resolve this matter.

Hey @WHBM — your customer service is contradicting itself. On Jan 13 you asked me for return details, and on Jan 15 you claimed there was “no prior email conversation.” This back-and-forth is wasting my time and delaying my return unnecessarily. Screenshots attached.

@whbm I need urgent support. Return experience has been exhausting. My local store closed, but your website still showed the store as open. I drove 45 minutes and spent 2 hours trying to find it, only to realize it was closed. Now it’s been 10+ days and customer service

@surbhi7779 Thank you for connecting with us, @surbhi7779! We have responded to your direct message. ~ Tierra

@WHBM This is unacceptable. Your website showed a store as open, so I drove 45 mins and wasted 2 hours trying to locate it—only to find it was closed. It’s been 10+ days and customer service has been unresponsive and not helpful with my return. Pls resolve immediately.

New spring collection is here (and it actually is groundbreaking).

White Elephant gifts they won’t give up? Classic White House Black Market earrings.

How is it really Christmas in three weeks?

@gem200789 Hi, gem200789! We understand your frustration regarding the recent availability notification for your size. Please note that the restocking may sell out quickly. We suggest checking back frequently or signing up for alerts. If you have questions, feel free to reach out! ~Carissa

@whbm I have signed up for it, for my size specifically! But it gives the wrong information. It alerts me there is stock, and when I go to the page it's not available in my size.

@whbm it'd be great to partake in your black friday sales if you ever had my size in stock! Your dark wash mid-rise boot should be a staple and always available! #whbm #whitehouseblackmarket #jeans #midrise #darkwash #BlackFriday #sales

@gem200789 Definitely, Megan! On our product page for each style, you'll find a "Notify Me" feature to be notified by text if your size becomes available. We encourage you to sign up in case there is a limited restock. Thank you for asking! ~ Tierra

@whbm Any chance you could offer a Raincheck for when its back in stock?

50% off everything? Yeah, we’ve never done this before. HURRY.

40% off everything starts now p.s. it’s our biggest sale of the season!

Did floral prints ruin the workplace? And can sequins save it?

Shout out to the original sweater weather: office AC.

Just an acknowledgement post that we’re still happily wearing white after Labor Day.

Some people collect art. We collect blazers.

Layers for fall: poncho + blazer + belt

Put a ring on it, it’s love 🍝 ❤️