WHMCS Cares

@RussMichaels @whmcs @whmcsmatt Thank you for reaching out. In order to best assist you, please visit go.whmcs.com/1685/cares to generate a support ticket and ensure a proper resolution to your issue.

@whmcs @whmcsmatt @WHMCSCares why can't I upload images in the Announcements editor? There is simply no option to do so.

@j_abbott112 Hey @j_abbott112 not exactly sure what you mean? Are you referring to the need to re-confirm your password every 15 minutes to access and manage sensitive administration settings?

@whmcs @WHMCSCares - You lot are absolutely unrealistic! I'm working on my UK Company site, from Overseas, while In Georgia, It's now: 4:46am EDT. Your Timeout on the Administration side, of having to re-enter password, Is ridiculously stupid on you're part, Fix for next update.

@HosterFi Hi there! That doesn't sound good. Can you share your feedback with us? Feedback can be shared at forms.gle/P7qxpWX2V7KyPm… or ideas/suggestions can be submitted @ requests.whmcs.com

@whmcs I'm not sure who's in charge of user experience for the WHMCS platform but they need help. There are things on checkout that affect the user experience negatively and in turn affect conversions.

@Zulfi799 That's not something that we've seen. Remember that our prices only increased for businesses with large user counts. For small businesses with a lower volume of clients, there were no increases.

@WHMCSCares But that sustainable development compelled small businesses to shut down

WHMCS 8.4 has been promoted to General Availability and is now the recommended version for all new installations and upgrades. Read the Release Announcement @ blog.whmcs.com/133711/whmcs-8…

@Zulfi799 The WHMCS product provides ongoing value to businesses, not only through its use, but through the constant updates and improvements we make to the product. A subscription based licensing model is the only model that is sustainable for this type of continued development.

@whmcs You are killing small businesses by discontinuing lifetime license and enforcing only monthly based licenses

@callahan_co This kind of error would suggest an issue with the System URL configuration or htaccess rewrite rules. What url do you see in the browser address bar before and after you receive the 404 error?

@MichaelDenney Yes this was our mistake. As a reseller, you received the email once for every active license key you have instead of just the once as was intended. Sorry for any inconvenience it caused.

@WHMCSCares No doubts we got it or any doubts about anyone else getting it. Not sure if this was some kind of error or what.

@whmcs Knock it off.

@itspriddle Sorry about that! As a reseller, you received the email once for every active license key you have... we'll try to avoid this in future! 😊

@hwsteenbergen Wordpress is an open source platform. You don't have to pay anything for Wordpress.

@whmcs Why pay for Wordpress when clients can get it for free or much cheaper with Softaculous?

Learn how to offer WordPress hosting plans that come pre-installed with WordPress using WHMCS 👉 blog.whmcs.com/133705/how-to-…

@hagancare We're not aware of any issues at the current time. If the issue persists, please get in touch with our support team @ whmcs.com/support

@Wild1145 @GiansCode @ContaboCom This is not the default behaviour of a WHMCS installation. It is possible it has been customised by the business in question.

Lmao @ContaboCom ???

@PlanetNodeNL Sorry for the inconvenience. The sysadmin team has informed me that this issue should now be resolved. Pls let us know if you have any further issues.

Hey @whmcs it seems your Cloudflare frontend is in under attack mode which causes the auto-updater to fail. Please provide a solution.

@cenourinha Sorry, we'll need to look into why you received that. However after yesterday's announcement, renewals of support and updates are no longer possible.

@WHMCSCares received this just now... will you honor your e-mail?

@shabs_ZA If you look at our pricing in terms of the price you pay per client for each of the tiers, the maximum price you pay is cents per month per user eg. $18.95 / 250 = $0.0758

@WHMCSCares what is your suggestion for your clients who use whmcs only for registrar services, where some accounts only have one or two domains registered on them? Your monthly fees exceed any profit that would be made from registration or renewal?

@burtyb Addons can be transferred between licenses within the same customer account at any time so you will be able to keep these for any new license.

@WHMCSCares will paid addons die with owned licenses or can they be moved to the more costly monthly @WHMCS licenses once we're forced onto them?

@CitadelServers We've always made price increases very infrequently and reluctantly. The pricing changes announced today are to bring the pricing for our Owned license holders in line with our leased license customers, after all they do receive the same software and service.

@whmcs @WHMCSCares Very unprofessional of you Whmcs, to suddenly change your owned licence agreements. Forcing them to no longer have updates/support. Goes to show @cPanel really bent you over backwards once they purchased you and now you in turn are shafting your clients.

@AlasdairIS @alexandergarzon The price you're quoting is only for the largest of businesses with over 100,000 customers. Our pricing structure is tiered, so 99% of users of our software will pay far less than that.

@WHMCSCares @alexandergarzon 'in line with' - very clever. On the same day (well, actually, 3 months ahead of) you increase those leased license costs from $39.95/mo to $1299.95/mo...

@markltaylor We've always made price increases very infrequently and reluctantly. The changes announced today are to bring the pricing for our Owned license holders in line with our Leased license customers so everybody pays the same for the same software and service.

@whmcs shocking how you treat owned licence customers. Absolute disgrace. Not even able to update to latest level before you pull this stunt.