Where Winds Meet Support

Honk! This is the official Where Winds Meet Support X account! Got bugs or feedback to report? We’re here to help! Send us a DM with the info below: Character UID: (bottom left corner of the game screen) Platform: (Steam/PS5, etc.) Details: Screenshots or Videos:

@Solisjpeg @WhereWindsMeet_ Hello Wanderer. Thank you for your feedback. We're currently working on resolving the issue you reported. If possible, please DM us your game UID, platform, specs, screenshots and how this issue occurred—this will help us speed up the fix. Thank you!

@WhereWindsMeet_ It shows wrong info :(

The goose has been watching 👀 Over the past six months, you've face-planted 800 times attempting Lightness Skill. Your first boss victory, the first friend you made... Let's look back on the journey we've shared together. 🪿 🔗wherewindsmeetgame.com/m/202605/znhg/… #WhereWindsMeet

@OnlyOminousOne @WhereWindsMeet_ Hello Wanderer. Thank you for your feedback. We're currently working on resolving the issue you reported. If possible, please DM us your game UID, platform, specs, screenshots and how this issue occurred—this will help us speed up the fix. Thank you!

@WhereWindsMeet_ You all gotta be trolling people who actually want to play and not just buy cosmetics, cause how do I do the event, you just put out today and one of the reward I got is expired. Wait days to get energy to do a couple of mins of playing, then the event you put out is bugged 🙄🫩

A Half-Anniversary Letter to Our Wanderers #WhereWindsMeet

@SylrusPanda @WhereWindsMeet_ Honk! Sorry for the pinyin slip-up. To help us track it down, could you please share a screenshot or let us know which quest or dialogue it appeared in? That way, this goose can get the team on it ASAP!

@WhereWindsMeet_ Lord goose tell them to finish the translation, i still see pinyin on the text when young master meet the head monks

Heard Wanderers have been giving tons of feedback lately, so Goose here went and grabbed the dev. See you at the half-anniversary! #WhereWindsMeet

@ang_schalla @WhereWindsMeet_ Honk! Thank you so much for the video; this is extremely helpful! A fix is already in progress. We are working to optimize the D-pad navigation for the Spotlight interface on PS5 as quickly as possible. Thanks for your patience!

@WWMSupport @WhereWindsMeet_ This problem also happens in photomode, but since we use L1 and R1 to browse through the settings, it only glitches when we try to switch the emote categories. I also sent a DM with my ID an describing the problem but unfortunately I can't send the video there. Thank you!

woof

@AUDREEnary_meh Thank you for your feedback, Wanderer. We've reviewed and completed a fix for this issue. If anything else comes up, please don't hesitate to reach out. Wishing you smooth travels in the Jianghu!

@WWMSupport Character UID: 4036648145 Platform: Mobile Detailed description: The main quest in Qinchuan (Sunken Land) gets stuck at the last part of the Moonlight Master fight. I already tried restarting the game, repairing files, and restarting my phone, but it still won’t continue.

Honk! This is the official Where Winds Meet Support X account! Got bugs or feedback to report? We’re here to help! Send us a DM with the info below: Character UID: (bottom left corner of the game screen) Platform: (Steam/PS5, etc.) Details: Screenshots or Videos:

@AlmaLorien @WhereWindsMeet_ Thank you for your feedback, Wanderer. We've reviewed and completed a fix for this issue. If anything else comes up, please don't hesitate to reach out. Wishing you smooth travels in the Jianghu!

@WhereWindsMeet_ How can I fix this 😭😭😭 It freezes in the air just after the cinematic where will kill him and nothing happens

Account Suspension Notice Dear Wanderers, We have been closely monitoring unauthorized third-party tools and abnormal in-game behavior. Violations include cheating, speed hacks, macros, and other actions that disrupt fair play. Penalties are applied case by case and may include leaderboard removal, gameplay restrictions, or temporary/permanent bans. We have identified an issue where accounts created using unauthorized third-party software may fail to complete character creation. In such cases, the account is flagged and suspended before the character is successfully created, and the username is automatically reset to "江**". Please continue to report any misconduct via the in-game system. Thank you for helping maintain a fair Jianghu. Contact: wherewindsmeet@global.netease.com Below is a list of accounts suspended for violations between April 21 and May 10: wherewindsmeetgame.com/news/official/… #WhereWindsMeet

@5870Key @WhereWindsMeet_ Honk! Sorry for the trouble, Wanderer. Could you share your ID and the specific map/indoor area? Screenshots or videos of the spot would help this goose and our tech team fix it even faster! Thanks!

@WhereWindsMeet_ The map is huge and beautiful, but sometimes the light gong navigation feels clunky in tight indoor spaces. Anyone else keep getting stuck on random objects while gliding?

Saddle up with your Jianghu crew for a full-speed horse race! #WhereWindsMeet

@AUDREEnary_meh Honk! Thanks for the report. Our team is working hard on a fix! To help us pinpoint the issue faster, please DM us your UID, Platform, Specs, and a video recording along with a description of the bug. We’re on it—thank you for your patience!

@ang_schalla @WhereWindsMeet_ Honk! Got it. We’ve reported the PS5 Spotlight interface issue to the team. To help us fix it faster, could you please provide a short video showing the specific glitch or interaction error? Thanks for your help and patience!

@WhereWindsMeet_ Guys, please fix spotlight interface on the PS5? Please? Pretty please? At least I know I can use a mouse but lots of ppl don't and that's unfair!

@AlmaLorien @WhereWindsMeet_ Honk! Deeply sorry for the 4 hours of lost progress—we totally feel your frustration! Your UID is with the tech team. To help us find out why the Boss disappeared, do you have a video recording? It’s crucial for our investigation and follow-up. Please give us a chance to fix this

@lusciousjmn @WhereWindsMeet_ Honk, honk! Greetings, Wanderer! This goose has received your report loud and clear, and we've already begun to look into it. 🪶Thanks for your feedback and the goose will get back to you soon!

WHYYY. first of all the co-op mode wasnt working saying i need to be in solo mode (when i am already) and then when i was also at the last step to kill the boss it just disappeared. my 4 hours of hardwork gone just like that. and i have only 6 medicines left @WhereWindsMeet_

@AlmaLorien @WhereWindsMeet_ Hello Wanderer. Thank you for your feedback. We're currently working on resolving the issue you reported. If possible, please DM us your game UID, platform, specs, screenshots and how this issue occurred—this will help us speed up the fix. Thank you!

@l3lackStar17 @WhereWindsMeet_ Honk! Sorry for the lag, Wanderer. To help our tech team pinpoint the cause, could you please provide your Character ID, Platform (PC/Mobile), and the specific name of the dungeon or quest where this happens? This goose will sync with the team for a quick check!

@WhereWindsMeet_ ตอนลงดันมันแลคมาก ก่อนอัพเดทไม่มีปัญหาอะไร หลังอัพเดทมาทีแต่ปัญหา

We hear you, wanderers. More fixes and optimizations are on the way. This update addresses several issues, including progression blockers in the “To Friends, To the End” quest, problems acquiring the “New Blue Shoes” Antique, latency in the Training Terrace mode, and missing subtitles in some story segments. Additionally, players who missed the “Throwing Knife” item during the “Stranger Kin” quest will receive it via in-game mail. 👉 More info: wherewindsmeetgame.com/news/official/…

@Mike86369336442 @WhereWindsMeet_ Honk! Please rest assured that we treat your feedback seriously! Our team is working at full speed to optimize global server layouts, refine arena matchmaking, and squash lingering quest bugs. We are committed to improving the network experience for all regions.

@WhereWindsMeet_ Can you please add a server in Africa the EU Frankfurt server is too far, ping 220ms+ making co-op or pvp unplayable

@dannyboywood1 @WhereWindsMeet_ Honk! It's definitely frustrating when a quest gets stuck. Here's a little hint: try wandering deeper in Qinchuan, specifically towards the area near the very edge of the map. You might just trigger a discovery when you get close enough to the Sunken City Lake area.

@WhereWindsMeet_ No thanks, have you added quest markers yet for that random stuff I can't find

@bramyflyer7633 @WhereWindsMeet_ Honk! Thanks for the report. We have zero tolerance for cheating! To help us investigate and take action, please submit the video and details to the in-game system, to the #report-cheats channel on Discord, or contact wherewindsmeet@global.netease.com.

@WhereWindsMeet_ How is the tree holder running that fast without even dropping the tree? This has been happening in multiple matches against this guild. Their movement speed and damage feel really unusual, almost like hacking. youtu.be/UUNymLKx2cU

@silentium65 @WhereWindsMeet_ Honk! Thanks for the detailed report, Wanderer. These bugs sound like real momentum killers! To help our tech team hunt them down, could you provide some screenshots or a video clip of these issues? Knowing which specific boss it is would also be super helpful.

@WhereWindsMeet_ This boss is very buggy in breaking army and abyss trial 1. When we interupt her moveset she will go perma invisible 2. When you manage to get her QI very low using poison divine craft before she jumps to the tree, she will get exhausted and perma stay behind invisible wall

I fight in my way. #WhereWindsMeet

@DaeronTargary @WhereWindsMeet_ Hello Wanderer. Thank you for your feedback. We're currently working on resolving the issue you reported. If possible, please DM us your game UID, platform, specs, screenshots and how this issue occurred—this will help us speed up the fix. Thank you!

@WhereWindsMeet_ Everything in this game is bugged. When are you going to fix Kang Jinming's Melody ? Because that melody is impossible to play.

@silentium65 @WhereWindsMeet_ Honk, honk! Greetings, Wanderer! This goose has received your report loud and clear, and we've already begun to look into it. 🪶Thanks for your feedback and the goose will get back to you soon!