@SamsungUK I am trying to order an Infinite Range – Dual Cook Steam NV75T8979RK/EU. Website is not honouring 20% discount. I was cutoff from your phone support after 26 mins. Please help.
@SamsungUK Correct. I was speaking with ‘Mariel’ from Samsung Shop Support Team
0330 SAMSHOP (726 7467). Reference Number is 1953543. As you can see from the screenshot, I have spent over an hour trying to resolve this on the phone today. It really shouldn’t be this hard!
@MarshallAudi@AudiUK Thank you @MarshallAudi. The local dealership has just been in contact and we have reached an agreement on how to move forward. I am happy and impressed at the speed of resolution.
@WanstallMark@AudiUK Good afternoon Mr Wanstall. We are sorry to hear about this. Please can you follow us and message me your contact details (and which Audi Centre this was at) so we can investigate and get in touch. Thank you. Regards Philip
@AudiUK@MarshallAudi Phone Box - product feature amendment. 48 hours before we were due to collect a new Q5, we receive a phone call from the salesman telling us functionality that we have paid for is being removed. No consideration offered. Poor customer service.