Warm Audio Support

Hello there, it's been a while! This account will be used solely for product updates and troubleshooting going forward. Feel free to ask any questions you may have here or send a DM! -Michael 🦭

Our customer service contacts will be sequestered/unavailable starting today, as we're out of the office for Thanksgiving! You should expect our phones and email to come back online starting on the 1st of December. We at WA wish everyone a wonderful Thanksgiving weekend! 🦃

We apologize if you are experiencing any delays in contact/repair services! New product releases/promotions have our team busy! We appreciate you bearing with us, and are looking forward to assisting you the best we can to get your WA products in gear! -Michael 🦭

Apologies for any missed calls over the 3-day weekend! Our services were unavailable for memorial day. If you've submitted a form online - we will be getting to your ticket soon! If we've missed your call, our phones should be available now that we've returned! -Michael 🦭

@TCmunny Sent you a message!

@WarmAudio Just bought the WA-C1 and it only works with a 9V battery. When my voodoo lab power supply pushing 9V 100mA is plugged in the preamp engages but the chorus/vibrato doesn’t engage. I kind of get a tremolo signal strength modulation)instead with the vibrato engaged. Any ideas?

Hello there, it's been a while! This account will be used solely for product updates and troubleshooting going forward. Feel free to ask any questions you may have here or send a DM! -Michael 🦭

@billgreen Sent you a DM!

@WarmAudio Im installing my new WA-MPX and it seems the meter is not working? Am I doing something wrong?

When submitting a customer service form - please make sure that you are double-checking the email information! If any email information is misspelled, it means that in most cases, we are unable to reach back out to you! -Michael 🦭

Our customer service contacts will be sequestered/unavailable on the 24th and 25th for the holidays! You should expect our phones and email to come back online starting on the 26th. We at WA wish everyone a Merry Christmas, and Happy Holidays! 🎄

And we're back! Phone services are now back online, and we will be catching up on your customer service form inquiries and DMs ASAP!

Our customer service contacts will be sequestered/unavailable starting today, as we're out of the office for Thanksgiving! You should expect our phones and email to come back online starting on the 2nd of December. We at WA wish everyone a wonderful Thanksgiving weekend! 🦃

Hey y'all, Seems like our phone systems are down for the moment, but should be back shortly. If you are in need of WA support, please fill out a customer support ticket on our website in the meantime! -Michael 🦭

@TheoryUthly I have sent you a DM! -Michael 🦭

@WarmAudio Cable eyelet on mic boom arm WA-MBA is broken. Their support page doesn't have the boom arm listed so I can't get help. Page also wants serial number but boom doesn't have one. Can you guys at Warm Audio reach out or DM so I can back in action?

@realchrisdean Sorry to see that you are having issues with that LED! I tried to send a DM your way, but X doesn't allow it for whatever reason. I would recommend filling out the customer service form on our website to contact us about resolving this for you: warmaudio.com/contact-support -Michael 🦭

Hey @WarmAudio where can I get this LED fixed?

@StarseedDro Sorry to hear that you're having issues with that compressor, that is very strange! I sent you a DM!

The attack and release settings on my WA76 are not translating to the meter. I’m getting reduction but it’s the same amount no matter what setting the attack and release are on.. It’s getting me tight🤦🏽‍♂️🤦🏽‍♂️ @WarmAudio

@reist40983 If your unit is showing no signs of life when turned on, then it's possible that the power switch connectors have loosened in transit. If you are comfortable opening the unit (powered off), then you can make sure that the cables circled in red are properly connected. -Michael 🦭

@WarmAudio I just bought a WA-1B, it seems dead on arrival. Can you confirm that I should see the LED and meter light up when plugged in? There isn't anything else I need to do, right?

The Queen of Country is topping the Billboard charts on our WA-47! #WarmAudio #DollyParton #Billboard #WA47 #TubeMic #StudioLife #StudioRecording #RecordingStudio #NewRelease #VocalMic #Vocals #VocalRecording #Recording

@SteveStoked (@OzwaldMusic & @Lifehouse) takes our Mutation Phasor II pedal for a ride! Link below to learn more! 👇 warmaudio.com/mutation-phaso… #WarmAudio #MutationPhasorII #Phasor #Phaser #PhaserPedal #Guitar #FXPedal #Pedalboard #GuitarEffects #PedalDemo #StudioLife #Recording

Tap into true analog tone for mastering! 👇 warmaudio.com/products/ #WarmAudio #WAMPX #TubePreamp #Preamp #Recording #RecordingStudio #StudioRecording #MicPreamp #Microphone #AnalogEQ #EQ #MixTip #Mastering #MixingTutorial #RecordingTutorial

Catch up w/ founder Bryce Young & deep dive into the WA-1B! 👇 youtu.be/5EJQSyXX-3g #WarmAudio #WA1B #StudioLife #RecordingStudio #StudioRecording #Recording #Compressor #NewRelease #NewGear #AnalogGear #AnalogStudio #Vocals #Guitar #BassGuitar #MixingTip #MixingTutorial