Snaps

When Nike Jordan was looking to better engage their mobile customers, they leveraged conversational AI to drive 87% open rates. Learn How: hubs.ly/H0MLpxc0 #cx #ecommerce #conversationalAI

Watch our discussion with @TechStyleFashionGroup and hear how they use self-service messaging to provide immediate responses to FAQs and WISMO inquiries with 95% customer satisfaction. hubs.ly/H0MD_cx0 #cx #customerservice #webinar

Consumers want to respond to texts they receive from brands but 9/10 businesses don't support replies to SMS experiences. Learn how to modernize your SMS and provide the conversational experiences that customers want: hubs.ly/H0MDXzt0 #ecommerce #cx #sms

In case you missed it -- Snaps is now Quiq! Together, we are creating the best possible platform for next-generation digital conversations. Learn more about the acquisition, here: hubs.ly/H0MdVFf0 #Messaging #ConversationalAI #CustomerService #CX #eCommerce

As travel rebounds, travel & hospitality brands are facing a sudden rise in customer inquiries on social media. In response, businesses are using Messenger's new API for Instagram to scale care in direct messages. Learn how it works: hubs.ly/H0LZsjk0 #instagram #cx

Last year, Nielsen reported that purchases of hair coloring products rose by 23%. See how brands like @CotyInc embraced hair coloring's at-home moment through cutting-edge, digital customer experiences. hubs.ly/H0LPQ3g0 #cx #customerservice #coty

Learn how Lane Bryant adapted to consumers' sudden shift to digital channels and scaled premium customer experiences with the help of highly-intelligent automation. hubs.ly/H0LHHwP0 #ecommerce #casestudy #cx

Check out our platform's newest feature: Proactive Web Actions. See how web actions can be used to engage shoppers with highly personalized chat. hubs.ly/H0LCj8n0 #cx #ecommerce #chatbots

Today's eCommerce chatbots need to smart & sophisticated. When asking chatbots for support, a recent Snaps Study shows that 8 of 10 consumers prefer to enter text instead of tapping quick reply buttons. Learn more: hubs.ly/H0K-zl80 #cx #chatbots #ecommerce

Featured on MarTechCube, read more about yesterday's announcement on Quiq's acquisition of Snaps: hubs.ly/H0KTbpq0 #Messaging #ConversationalAI #CustomerService #CX #eCommerce

For consumer brands that see a high volume of customer service inquiries through Facebook comments, watch a quick video demonstration of how automated messaging can provide proactive & instantaneous support. Learn more: hubs.ly/H0KTbpV0 #facebook #customerservice #cx

Learn more about Quiq + Snaps news from TechCrunch: hubs.ly/H0KPzt90 #Messaging #ConversationalAI #CustomerService #CX #eCommerce

We're thrilled to announce that Snaps is joining Quiq! 📣🎉 This means creating the most complete conversational engagement platform for enterprise brands. Read the full announcement: hubs.ly/H0KPsK_0 #Messaging #ConversationalAI #CustomerService #CX #eCommerce

Today, more consumers are reaching out to brands with order-related questions. Learn how to automate answers to WISMO (""where is my order?"") inquiries and provide the instantaneous, self-service experience that customers prefer. hubs.ly/H0KHLLZ0 #ecommerce #cx #wismo

Experiencing a high volume of customer service emails? Learn how to provide your customers with faster service through 3 easy tactics. hubs.ly/H0Kqgdl0 #customerservice #ecommerce #cx

Didn't get a chance to attend yesterday's webinar? Watch a recording to see how Proactive Web Actions help eCommerce brands engage shoppers with highly personalized chat. hubs.ly/H0KlMQs0 #chatbots #ecommerce #product #webinar

In just a few hours, the Snaps product team will be walking through a live demon of Snaps' newest feature: Proactive Web Actions. Learn how these highly-personalized engagements are transforming online shopping. hubs.ly/H0KfhxJ0 #CX #customerservice #webinar

Does your website help shoppers with last-minute checkout concerns? Proactive web actions help customers and resolve any final barriers to purchase. See how it works during tomorrow's live demonstration: hubs.ly/H0K991V0 #product #webinar #ecommerce #chatbots

Does your website help shoppers find the products they're looking for? Proactive web actions make it simple for visitors to find what they're searching for through automated chat. Register for our webinar to see how it works. hubs.ly/H0JZS640 #ecommerce #webinar #chatbots

Is Instagram becoming the next major eCommerce player to take on Amazon? Hear from Snaps' Head of Partnerships Jonathan Shriftman as he walks through Instagram's eCommerce evolution. hubs.ly/H0JWzfQ0 #instagram #amazon #ecommerce