Webster Bank

@bluejay664 Thank you for contacting us! I'm sorry to hear that you are having trouble. There is no current issue with the application. We have recorded and escalated your feedback. Please send us a message with your contact information if you would like any help troubleshooting. ^KH

@WebsterBank your app needs attention. Can’t log on for days and I’m trying to pay my HELOC and the authorize button is so low on the screen. You can’t touch it.

Due to travel bans still in effect, banking centers and offices in MA & RI will be closed for Tuesday, February 24. 🔹 Banking Centers in NY and CT will open at 10 a.m. 🔹 Banking Centers in MA and RI will be closed today. Please call us for any assistance at 800.325.2424.

Due to inclement weather conditions, Banking Centers will have a delayed opening on Tuesday, February 24, 2026. 🔹 Banking Centers in NY and CT will open at 10 a.m. 🔹 Banking Centers in MA and RI will open at 11 a.m. Please call us for any assistance at 800.325.2424.

Due to inclement weather conditions, all Banking Centers will be closed on Monday, February 23, 2026. Our top priority is the safety of our colleagues and clients, and we apologize for any inconvenience this may cause. Please call us for any assistance at 800.325.2424.

We’re excited to share that Webster has reached an agreement to be acquired by @bancosantander, creating a top 10 retail and commercial bank in the US! As a larger organization, we'll unlock greater scale, broader capabilities and opportunities for growth. investors.websterbank.com/News--Events/n…

Due to inclement weather conditions, all Banking Centers will be closed today, Monday, January 26, 2026. Our top priority is the safety of our colleagues and clients, and we apologize for any inconvenience this may cause. Please call us for any assistance at 800.325.2424.

@0M3G4_K1NG Thank you for contacting us! We do apologize for any issue you may be experiencing with your debit card. Please direct message us with your best contact information or for immediate assistance, please contact our debit card services team at 877-672-0033. ^KG

@WebsterBank Is something going on over there? My card keeps decling ever since yesterday even though I have plenty of money in my account rn.

Wishing you a happy holiday season from Webster!

We’re thankful for our customers, communities, and colleagues who make everything we do possible. We wish everyone a safe and joyful holiday filled with gratitude and togetherness. #HappyThanksgiving

@MichaelSadick Hi Michael! Sorry to hear you’re having issues. We’d love to help resolve this—please DM us your contact info and the best time to call. For your security, don’t include any sensitive details. ^KG

I strongly recommend AGAINST ever using @WebsterBank. For the second time in the past month or so, I am completely unable to access my account, and now they're forcing me to use some stupid voice recognition crap when all I want to do is ACCESS MY ACCOUNT ONLINE!

@MattCardoso187 Thank you for contacting us! I'm sorry to hear about your experience. Can you tell us more? Send us a direct message with the details so we can help. ^KH

@WebsterBank y’all’s customer service is FUCKING ASS. DO FUCKING BETTER

Today, Webster celebrates 90 years of progress, purpose, and possibilities. We’re grateful to our clients, colleagues, and communities, who have been at the heart of our story since our simple beginnings in 1935. #Webster90 bit.ly/3KUoI4Q

This #CustomerServiceWeek, we celebrate the colleagues whose dedication to client service sets the standard. Their commitment, care, and consistency are what drive our reputation and success, today and every day.

@LiebermanElliot Thank you for contacting us and bringing this matter to our attention. I will share your concerns with the appropriate team. ^KG

@WebsterBank I want to let you know that the Sidewalk that is on 4607 New Utrecht Avenue, Brooklyn, NY 11219 & 4609 New Utrecht Avenue, Brooklyn, NY 11219 is very cracked up, and everything, and etc, so please look into it.

@TKeo6115 Thank you for contacting us! I'm sorry to hear of your experience. Please send us a message with your contact information so we can reach out. For your security, please do not include your SSN or account numbers in the message.^KH

@WebsterBank has the worst customer service ever! I have been with them for 30 years but ever since they merged they no longer care to help their customers. If you are thinking of banking with them I would think again!

We are thrilled to partner with @BGCPROV to launch Webster's eighth Finance Lab, and our first in Rhode Island. The new Finance Lab will help provide local youth and families with the resources they need to strengthen their financial confidence.

Wedding season is here and it’s the perfect time to plan your finances. Whether you’re combining accounts or prepping for the future, explore these helpful tips to build a strong financial foundation. bit.ly/4lA6BP9

Happy #4thofJuly from Webster Bank!

@NYY_NUM1 Thank you for letting us know! Have a nice weekend. ^KH

@WebsterBank why do you continue to send me emails about an account that was closed for almost 4 years?

Through our collaboration with @YonkersPartners, students have been able to gain real-world financial skills that drive long-term success. Watch to learn more about the positive impact our Finance Lab has had so far. #FinancialLiteracy