John Winning

just thought i’d share in case anyone wants to share any examples of “kindness” they have experienced with matt. #WordPress

@merewethergirl Hi Lorraine, I have reached out to you via DM and will look into this for you. Thanks, John

@chris_toynton @bstockdale @wattcost @disoutar Hi Chris, please feel free to DM me your order number and I will look into this for you. Thanks, John

@wattcost I placed an order August 2016 and have been waiting ever since. September 2022 and they are still taking orders but not delivering products or any news about why not. @disoutar @WinningJohn

@CavillJyckel @MikeCarlton01 Hi @CavillJyckel, feel free to give our legendary 24/7 customer support team a call on 1300 007 500 or DM me for any suggestions or tips.

@WinningJohn @MikeCarlton01 Hi John, My dryer has just died and I am in the market to replace it and potentially my washer as well. So, I am reaching out to give AO another try as you suggested after my fridge debacle last year. I’m currently checking out the Bosch 9kg/9kg package. Any suggestions or tips?

Thanks for all your suggestions. I pulled the pin on The Good Guys and went to Appliances Online. So far they seem dazzlingly efficient…if the washing machine actually arrives,that is.

@NotHappyBris Hi there, our dedicated Customer Experience team is reaching out to you today. Please let me know if I can assist in any way. Thanks, John

@WinningJohn Hey @WinningJohn I DM’d you over a week ago and have heard nothing from you, I guess you just send these messages so it looks like you are doing something. Your idea of customer service is as bad as Appliances online, and that is non existent.

@WinningJohn Beware using Appliances Online if your white goods stop working, I was fobbed off for 3 weeks until I lodged a ACL complaint, now being told it will take 5 weeks to have a service person attend.

@monibren Hi Monika, thanks for reaching out. Can you please DM me your order number and I will look into this for you as soon as possible. Thanks, John

@WinningJohn Hi John, Paid for Wolf Upright Feb, with dlvry around 25/3. 2/4 told it was ready for dlvry, 20/6 told items ready to be dlvrd, 8/8 told all items waiting to be dlvd. Rcvd call yesterday no Upright, and none until Mar 2023. Now can't get response from your team.

@Kristia89153571 @acccgovau Hi Kris, thanks for reaching out. Can you please DM me your order number and I will look into this for you as soon as possible. Thanks, John

@shanon_p Hi @shanon_p, I am sorry to hear this. I have sent you a private message for further information and I will look into this for you. Cheers, John

Birthdays are so unproductive

@gillespi @MikeCarlton01 Hi @gillespi, I am sorry to hear about your latest experience. I have sent you a private message for further information and I will look into this for you. Cheers, John

Thanks @MikeCarlton01 for your support. Your washing machine is currently on our trucks and will be delivered to you by our awesome team members, as part of our legendary service. Thank you to our customers who have given us a shoutout and for supporting Appliances Online!

@amajdandzic1 Thanks @amajdandzic1 we love hearing feedback from our customers, we are proud of our team!

@WinningJohn more good feedback! Fabulous service always from your team.

@JohnBirmingham Thanks @JohnBirmingham for sharing your experience, this feedback is great to hear! Our Winning Services team really does provide legendary care. Thanks for choosing to shop with us.

No better feeling than learning how to do something and then passing that knowledge onto someone else so they can do it and hopefully even improve the skill : )

@CavillJyckel @MikeCarlton01 I am sorry to hear about your experience with Appliances Online. Your experience is not what we want Appliances Online to be known for. Please reach out to me directly the next time you're in the market for appliances as I would like to personally help you with your order.

@MikeCarlton01 My last AO experience was not as great! Moved house desperate for a fridge. Researched, measured, checked in store, ordered via AO - good price, fast. Delivery driver refused to get it off truck as he determined it would not fit the space and that my front door was too small!

@Allanamack @MikeCarlton01 Yes! We will remove and recycle your old products for free. Thanks for your support!

@Sydneysider1310 @MikeCarlton01 Our legendary team is always happy to help! Thanks for your support!

@MikeCarlton01 I've used them many times over the last 7y including Winnings. The best service💫was when an oven was delivered to mum's. He asked if there was anything he could do before he left so she joked... You could re-hang my roller blind (had come down a few days before) And he did!👍😊

@vanessa_young56 @MikeCarlton01 Thanks for your support!

@MikeCarlton01 They are fabulous. I live in the Adelaide Hills and am in an area where "we don't deliver to your area" is a common response to online purchases. I ordered my washing machine at 4 p.m. one afternoon and it was in my laundry at 1 p.m. the next day, fully installed.

@EDisinterest @MikeCarlton01 Thanks for supporting our legendary service!