Wonderbly

@emmaclarkey Hi Emma, so sorry about the awkward page break! We understand how frustrating that is for Sadie's book. We've shared your feedback with our team to review for future editions. Thanks for letting us know! 🙏

@weddingfplanner Hi, please do reach out at wonderbly.com/contact-us -- our customer service angels will be happy to help :)

@Wonderbly is there no way to actually contact someone at your company and customer service? I have a question

@bbybrews Hi! If you could please send through your order reference number, which should look similar to R123456789, we'd be happy to take a look and see how best we can help.

@rochella466 Hi! Please contact our Customer Support Angels via the below link - we'll do our best to sort that for you 😊 wonderbly.com/contact-us

@Kaztastic Thank you, our team will be contacting you as soon as possible.

@Wonderbly Order number #R539913251

I have emailed them 3 times and no reply!!!!!! @Wonderbly

@StellarSwarm Hi Nathan! Please do reach out at wonderbly.com/contact-us -- we'll do our best to sort that for you :)

@Kaztastic Alternatively, if you could please send through your order reference number, which should look similar to R123456789, we'd be happy to take a look and see how best we can help :)

@Kaztastic Hi Karen! The best to reach our customer service angels is via out contact form here wonderbly.com/contact-us Thank you!

@Wonderbly why don’t you reply to emails 😡 why don’t you have a context number😡 No book, no tracking, no reply and one day left to my son’s birthday.

@stephen_b1979 Hi Stephen! Please do reach out at wonderbly.com/contact-us -- we'll do our best to sort that for you :)

@Wonderbly My order was due on 7th November 2023 and I have NOT received it. None of the links within your emails (to track or check the order) are working. Where is my book?

@jamesinyk Hi! We'd love to help with that, please do send us a an email at hello@wonderbly.com. Thanks!

@Wonderbly I click checkout, and the page just reloads 🤷‍♂️

@Jimmy_James23 We're sorry to hear that! Please do send us a an email at hello@wonderbly.com -- we'll do our best to sort that for you :)

@ARedShovel @WonderblyHQ Hi! You can use a middle name or nickname if you’d rather not use a last name. Also, we’ve got loads of different personalisation options to suit personal preference, including plenty of books that don't utilize a last name. Check 'em out on wonderbly.com

@Juandel709 Sentimos mucho que aún no hayas recibido tu pedido. Puedes escribirnos a hola@wonderbly.com y estaremos encantados de ayudar.

@Wonderbly Mi experiencia malísima. No cumplen con la fecha de entrega

🎉

@Afnanbinmobrad Hi! We have replied to your email with a resolution and will be happy to continue helping you via email, as it's the fastest way we have to assist you. Thanks again for your patience and understanding.

@Wonderbly Your email response was frustrating. First, I was told my order was completed and delivered! Then, asked to confirm my address. Lastly, a missing house number was the reason for the delay. This is a waste of my time. Please, just send my delivery!

We love you back Jeanette 🙏

@Afnanbinmobrad Hi! It appears our customer service angels are already on the case and will be happy to continue assisting you. Please note that our Customer Support Team is currently responding to most emails within 24 hours, Monday to Friday. Thank you for your patience.

@Wonderbly I'm deeply disappointed. Your website indicated my customized book would arrive by September 18th. It's now October 10th and I haven't received it nor heard from anyone on your end. Can you urgently review my order #R678479946 and provide an update?

@Leyyx We're sorry to hear that! Please do send us a an email at hello@wonderbly.com -- we'll do our best to sort that for you 😊

@DavosGippa1973 Hi Davo! We're sorry to hear that. Our customer service angels will be happy to help via email at hello@wonderbly.com. Thanks!

@wonderbly. clearly the unsubscribe feature in your emails is just a ruse. ive unsubscribed several times and yet i still get bombarded with emails. please unsubscribe me.

@HM2209 We're sorry to hear that! Please do send us a an email at hello@wonderbly.com -- we'll do our best to sort that for you :)

@Wonderbly Are you aware of any cart issues at the moment? I'm trying to check out, but each time I click on the cart, I can't progress further than this page? Thanks

@Faldelarie Sorry to hear that! ​​​​​​I'm afraid we don't have any known issues at the moment that could be causing a problem like you've described, but we'd love to take a look and find a way to help. Just drop us a line at hello@wonderbly.com. Thanks!

@Wonderbly I cannot click any of the other logo’s. They are not clickable… I have tried on my iPad… and iMac… 🤷🏻‍♀️ I would really love to order a book.

@Wonderbly I would like to order a book. But I only can choose 'PayPal' (which I don't have..) #help