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Xero

@Xero

Bye bye, boring admin. 👋 Set your small business accounting to cruise control. Over 4.2m subscribers globally. Try 30 days free 👇 https://t.co/1XhdmtNbrj

Global Katılım Nisan 2008
1.4K Takip Edilen77.6K Takipçiler
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Xero
Xero@Xero·
Hello! If you have account or product questions: ☑️ Contact Xero Support: bit.ly/3hacxhK 📷 Find the answers to our most frequently asked questions here: bit.ly/3rib9hz 🔓Get help if you can't log in: bit.ly/3yPlNAI
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Xero
Xero@Xero·
@colinwillman Thanks for reaching out and letting us know. We're keen to understand this some more so please raise a case via Xero Central and our customer support team will be able to assist you.
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Colin Willman
Colin Willman@colinwillman·
@Xero is anyone else having issues on transferring existing employee detail to payroll to find the prevoius earning are not included in the tax calculating at the first pay run. Xero Central is down with a maintenance incident.
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Xero
Xero@Xero·
@PerrynMeyer Hi Perryn, thanks for getting in touch. We can see in the system that a response has been made to that case and the team has reached out to offer a phone call. Please reach out if we can assist further.
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Perryn Schäferlein
Perryn Schäferlein@PerrynMeyer·
@Xero I need some assistance asap please. My team is not getting any response from your support. Case: CX0017827288.
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Xero
Xero@Xero·
@massolit Can you please send us a previous case number and we'll flag with the team. Thank you!
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MASSOLIT
MASSOLIT@massolit·
@Xero I’ve already done this but no reply at all for a week!
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MASSOLIT
MASSOLIT@massolit·
Hi @Xero I submitted a support ticket last week but haven’t heard anything back. Is there anyone who can help me find out what’s happening?
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Andrew R
Andrew R@ThatOldishMan·
.@xero I heard your UK radio advert, so searched for zero with an ex as instructed. Couldn't find you webpage and now just had a massive row for wasting there time. Ta for that....
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Xero
Xero@Xero·
@OliverBloomART Hi Oliver, what can we help you with? Can you please raise a case via Xero Central and our support team will be able to assist.
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Oliver Bloom
Oliver Bloom@OliverBloomART·
@Xero #mtd #xero Had to subscribe to xero to ask questions and have recieved zero help
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Xero
Xero@Xero·
@Worldweeps Hi there! What can we help you with and we'll point you in the right direction.
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Iseeyou
Iseeyou@Worldweeps·
@Xero how do I speak to a human?
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Xero
Xero@Xero·
@BoozeBrainWaves Hi, thanks for reaching out. To help you with this we need to be able to access some of your account details, which we can't do here. Please raise a case via Xero Central and one of our security subject matter experts will be in touch to assist. central.xero.com/s/contact-supp…
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Booze & Brainwaves
Booze & Brainwaves@BoozeBrainWaves·
@Xero I can’t log in, because when I go to authenticate my device, it asks me to log in, when I log in it asks me to do it again. Bruh, help a brother here this shit don’t make any sense. How many times do I have to click trust this device?
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Xero
Xero@Xero·
@dylankbuckley Hi Dylan, thanks for reaching out. For more information on troubleshooting login issues, please go to: central.xero.com/s/article/Can-…. If you're still unable to login after this, there is a link at the bottom of the page, which will help you get in touch with the Xero support team.
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Dylan Buckley
Dylan Buckley@dylankbuckley·
@Xero can’t login because the notifications on the Authenticator app are broken
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Gabriel Pina
Gabriel Pina@gabe_the_taxguy·
Thank you @Xero for the awesome package received for myself and employees. Matt and Maddison at Xero are amazing to work with and really enjoying are new relationship with Xero
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Xero
Xero@Xero·
@armstrjare Hi Jared, we can appreciate how frustrating that must have been! Auto reconciliation is in Beta and feedback like this is really valuable. To understand and investigate your specific issue, please raise a support case so our team can take a look: central.xero.com/s/raise-suppor… - thanks!
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Jared Armstrong
Jared Armstrong@armstrjare·
Just lost an hour manually reversing every transaction the new @Xero "auto reconciliation" touched... turns out it was applying my Bank Rules in the wrong order. How does that even get past QA?
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Maximus
Maximus@Digital_sell_uk·
@Xero Its near impossible to get support from Xero if you have a new account. Been invited as collab to an account but I have no idea what password is & can't login...and reset not working?...HELP?
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Xero
Xero@Xero·
@NeverCallMeRich Thanks for sharing, Richard! We're glad to hear the training’s off to a strong start 🙌
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Xero
Xero@Xero·
@juliansaunders Hi Julian, thanks for reaching out. We'd love to be able to help but will need some further detail. Can you please raise a case via Xero Central and our support team will be able to assist. central.xero.com/s/raise-suppor…
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Julian Saunders🌱
Julian Saunders🌱@juliansaunders·
I can’t believe @Xero haven’t sorted out their ridiculous 2FA process. It’s verging on cretinous. Anyone else struggle with it?
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Xero
Xero@Xero·
@catheri79701184 Hi, thanks for reaching out! We'd love to be able to help but will need to access some of your account information which we can't do here. Can you please raise a case via Xero Central and our support team will be able to assist. central.xero.com/s/raise-suppor…
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✨✨@catheri79701184·
@Xero how can I access support on MTD walkthroughs?
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Ben podegracz
Ben podegracz@BenPodegra27417·
I jumped the quickbooks ship after 10 years and joined @Xero Thanks for the simplicity in invoicing customers. It doesn’t have to be as complicated as Quickbooks makes it.
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CanadaLOL
CanadaLOL@nk95819619·
@Xero @AHende1006 hey, my bank feeds (td canada) are also broken. i think the xero status page isn't currently accurate.
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ANDREW HENDERSON
ANDREW HENDERSON@AHende1006·
@Xero anyone else having problems getting an authentication code today?
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Xero
Xero@Xero·
@Relichunterswal Hi Craig, we've sent you a direct message. If you can check your messages, we'll be able to lend a hand.
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Craig Daniels
Craig Daniels@Relichunterswal·
@Xero support is useless. My account has been hacked, I have no access and need it closes ASAP yet no way to contact you!!
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Karbon
Karbon@karbonhq·
Karbon is proud to be featured in the @Xero App Store Power List 2026 in two categories: 🤩 Rising Star 🧰 Advisor’s Arsenal To all Karbon firms, thank you for your trust. We’re thrilled to be part of your journey 🚀 Check out the announcement here: bit.ly/45De8XF
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