Xaleon

@TeamViewer, announced its #Acquisition of @XaleonSoftware, an Austrian start-up and leading provider of #CustomerEngagement software. entpr.in/390UHek

🙌 Uniting forces: ITHM alumnus @XaleonSoftware (formerly Chatvisor) now is part of the @TeamViewer family. 🥳 Congrats Horst-Georg Fuchs (photo as participant in our 2020 #InsurTech Innovation Programme), Mathias Holzinger, Markus Wagner and team! tech.eu/brief/from-par…

From partner to buyer: @TeamViewer picks up Austrian customer engagement software startup @XaleonSoftware (formerly known as Chatvisor) Lean more >> tech.eu/brief/from-par…

#Exit: DAX-Unternehmen kauft Linzer Startup @XaleonSoftware für zweistelligen Millionenbetrag. derbrutkasten.com/xaleon-exit/

We start 2021 with some exciting news, we are now a part of the TeamViewer family!

Merry Christmas and a happy New Year from the Xaleon Team. May your year be engaging and bright! * Frohe Weihnachten. Und wir wünschen Ihnen einen guten Rutsch ins neue Jahr!

Das bisher als Chatvisor bekannte Linzer Startup richtet seine Marke nach einem Rebranding komplett neu aus. derbrutkasten.com/xaleon-chatvis…

We are delighted to announce that effective immediately, Chatvisor will now be known as Xaleon. #customerengagement

interactions with Co-Browsing see a much higher satisfaction rating that those interactions without visual tools. According to a recent report by Forbes, Co-Browsing has much higher satisfaction rates than other modes of communications — close to 89.3%. @contactcenters

Visual support has dramatic effects on KPIs. Improve your FCR rate, NPS, and Truck Rolls with Co-Browsing. Read about Co-Browsing and phone communication in contact centers. hubs.ly/H0rNY_-0 #customersupport #customerservice #contactcenters #callcenters

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Learn about all the Co-Browsing types and what they are used for in this blog post. hubs.ly/H0rxJjG0 #contactcenters #cobrowsing #customersupport #customerservice #customerexperience #callcenters #customers #technology

Co-Browsing has proved to be an excellent tool to accelerate handling time and provide a first call resolution. Let’s see what implementing Co-Browsing technology can do for your business. hubs.ly/H0rxQvx0 #contactcenters #customersupport #customerexperience #callcenter

From banks to insurances, industries across the globe are upgrading their contact center workflows and figuring out new and improved ways to sales and customer support. hubs.ly/H0rcCFt0 #customersupport #contactcenters #callcenters #customerservice #customerexperience

The Coronavirus pandemic has caused banks around the world to undergo a massive digital transformation. Read this content piece to understand the value of Co-Browsing in banks today. hubs.ly/H0rd2ns0 #cobrowsing #contactcenters #callcenters #customersupport #banks

In this post, we will define Co-Browsing, show a few examples of how it is used in business today, and discuss the security and reliability of Co-Browsing. hubs.ly/H0rd2jJ0 #cobrowsing #contactcenters #callcenters #customersupport #customerservice #customerexperience

With Co-Browsing and live chat combined, support agents can respond directly, solving whatever problem the customer may have. Read about the benefits of combining co-browsing with video chat. hubs.ly/H0r5Zfg0 #contactcenters #customersupport #customerservice

Identifying your weaknesses as a contact center and providing the appropriate changes can tremendously improve the quality of your customer support and drive loyalty towards your brand. hubs.ly/H0r61c80 #contactcenters #customerservice #customersupport #customers

Simplicity and security make Co-Browsing an effective tool for customer service. Learn more about why companies are using Co-Browsing as a part of their customer service in this blog post. #cobrowsing #customerservice #customersupport #screensharing hubs.ly/H0qQxN-0

Co-Browsing makes the live chat an incredible tool to reach and assist customers. Learn about the benefits of adding Co-Browsing to live chat in this blog post. #cobrowsing #customerservice #contactcenters #customersupport hubs.ly/H0qQx7g0