Xbox Support

For all of your official Xbox support-related needs, be sure to follow our primary handle, @XboxSupport, right away!

@Ominous_NomNom xbx.lv/1GodGJY I hope that helps out! ^JR

@Ominous_NomNom backward compatible, so you could play the Xbox 360 version of the game for free. More info on that here... ^JR

@Ominous_NomNom That's correct, some games have upgrade deals, but that's up to the publisher of each game. Some games are also... ^JR

@diegoamx02 Hi there! You can find the contact hours & the number for our phone team at this page here: xbx.lv/IgHZmq ^RB

@jozza122121 Yep! Your purchases are tied to your profile, so you can download them onto any console that profile is signed into :) ^QZ

@TravisGrr Thanks for the kind words and thanks for being a member of our awesome Xbox family. Cheers :) ^MP

@The_Charlie_Z We're happy to help. :) Could you please shoot us a Direct Message so we can get more info? xbx.lv/1WuJdk3 ^CH

@diegoamx02 No problem! Please call them when they're open. They can help you take care of this. :) Have a good night! ^BD

@diegoamx02 Hi there! In this case you'll want to reach out to our phone/chat team to help further: xbx.lv/CnctUs ^RB

@TheRealVongolaa I'm afraid we don't have that info. Keep an eye on xbx.lv/16ha0Lg & xbx.lv/bvj1pN for all Xbox news. ^BD

@Specialist_One Are you able to take a peek at this page: bit.ly/1fpsInA ? ^NX

@IbrahimFenin We can't speculate on when Black Ops 2 will be added, but keep an eye out for more information! 2 ^JR

@IbrahimFenin Hey there, for the latest info check: bit.ly/1R22Hsy Keep in mind that more games will be released regularly. 1 ^JR

@Shadowman20088 When you log into the link here? xbx.lv/17xEIjM 2/2 ^TJ

@Shadowman20088 Hi there! To make sure, do you see this specific version in your purchase history 1/2 ^TJ

@tyghkys Would you be able to Direct Message us your GT, so that we can help look into this? xbx.lv/1WuJdk3 2 ^RB

@tyghkys Hey there! We wouldn't be able to send you a Direct Message unless you're following us or send us a DM. 1 ^RB

@tyghkys when you're following us so that we may DM you. 2/2 ^MP

@tyghkys Let's see if a power cycle clears things up. Here's how: xbx.lv/19Pxh2o If that does not help, let us know 1/2 ^MP

@jackndashie Hmm, okay. Let's have you go ahead and reach out to the phone/chat teams by first heading here: xbx.lv/CnctUs ^JZ