Xcel Energy

On Natural Gas Utility Workers Day, we recognize the skilled people who help keep your homes and businesses warm and safe. The expertise they bring to their work makes a difference for the communities we serve. Thank you for keeping the energy flowing, today and every day.

Our employees are prepared to repair damage and restore outages as quickly and safely as possible, and we appreciate your patience as they navigate difficult conditions. To learn how to prepare for and report an outage, visit: mn.my.xcelenergy.com/s/outage-safet…

Crews are preparing for severe weather across all 8 states we serve. In the Midwest, blizzard conditions and up to 2 feet of snow is expected, red flag warnings are impacting our NM and TX service areas, and severe fire weather conditions are impacting our CO communities.

@ForrestO__ We understand the frustration with missed restorations. If you DM us your address, we will be happy to see if we have any updates we can proivde.

@xcelenergy your service is shit. Was supposed to get back power THREE hours ago. Fix your shit.

To help, we've proudly contributed to the @mplsfoundation Economic Response Fund, designed to support small businesses that have experienced operational disruptions in recent weeks.​ minneapolisfoundation.org/stories/commun…

We're proud to serve our customers in Minnesota, and in the face of recent challenges, we know many small businesses have been negatively impacted.

@edgehatfield We are committed to providing you with excellent customer service. Please accept our sincere apology for the delayed response. We're happy to review the account. Please respond with your full address or account number, and we would be happy to look further into this for you.

@xcelenergy our power goes out at 4p. You say it'll be restored by 7. Then by 9:30. Then by 10:45. Now by 1:15 a.m. What's going on? Zip 55375. This is ridiculous.

@jesserochford Please private message your full address, and we will make sure the outage is reported on your account and look to see what happen and see if we have a restoration time.

@xcelenergy Is everything down? Phone, chat, log in

In the heart of Wisconsin's dairy country, we've partnered with Miltrim Farms to install extensive infrastructure, powerlines, and lighting upgrades to ensure the future of agriculture. Read more: xcelener.gy/4bk6yF3

Read the full letter: mnchamber.com/blog/open-lett…

We stand with business leaders calling for an immediate deescalation of tensions in our state. Following the tragic death of a second Minneapolis resident, we are joining other local businesses in a call for leaders to work together to identify workable solutions to this crisis.

@WALSH34ESQ For commercial billing please contact the Business Solutions Center at 1-800-481-4700.

@XcelEnergyMN @xcelenergy I am absolutely tired of this. This has been going on for months. You claim to have misbilled my business and sent me a statement for $15,000. I inquired and you wouldn't provide any justification for the bill and then sent me a disconnection notice.

We're teaming up with the Red Cross of Colorado and Wyoming and helping customers and residents directly to improve access to safety information, prepare for potential outages and build personalized emergency plans. Learn more: xcelener.gy/4pZPXdE

Broncos fans have brought the energy to Empower Field all season long. We're proud to power the winning moments in stadium and across Colorado, as fans bring that energy to life. See how we help power Broncos Country all season long: xcelener.gy/3YfbwLD

@JamieDimonsfist If you are still experiencing an electric outage at your property, please call 1-800-895-1999. We ask that you avoid emailing or social media in the event of an outage or emergency so that we can obtain the proper information and place an order more promptly.

@XcelEnergyMN Xcel is trash! Is this 1920? Where is our power in Minneapolis and Edina? @xcelenergy

With the winter storm continuing to move through the state, our crews are out working to restore outages caused by snowfall and blizzard conditions as quickly and as safely as possible. Report an outage: xcelener.gy/45uhrQJ Prepare for an outage: xcelener.gy/45i0uZM

@kellyannxx_ I am unable to discuss your account publicly, but if you could send us a private message with your service address or Xcel Energy account number, I would be happy to take a look at your account with you.

From festive lights to family gatherings, we're here to power your celebrations and keep the holidays bright and warm all season. Happy Holidays from all of us at Xcel Energy!

Hundreds of team members are working to inspect damage, make repairs and get the lights back on for our impacted customers in Colorado. If you're looking for updates on this situation, estimated restoration times and community resources, please follow @XcelEnergyCO.

The weather system that prompted a rare “Particularly Dangerous Situation” designation by the National Weather Service yesterday along the Front Range of our Colorado service area led to significant power outages, many related to a proactive Public Safety Power Shutoff (PSPS).

@penelopemn We are committed to providing you with excellent customer service. Please accept our sincere apology for the customer service you have experienced. twitter.com/messages/compo…

@xcelenergy we have had a horrible customer experience with no resolution after years of being loyal customers. Because you can no longer accept checks became a problem for us. No notice and Late fees and return check charge. Wish there was another option