YoBike
2.1K posts

YoBike
@YoBikeUK
We're YoBike, The UK's first App-Powered Shared-Cycling Initiative. Follow to find out when our 🚴🚴🚴 will arrive in your area.
United Kingdom Katılım Şubat 2017
133 Takip Edilen962 Takipçiler

@YoBikeUK hi I have a bike I’ve been unable to lock. Logged on app but my trip is still showing as ongoing. No contact numbers to be found
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@CathrinSvendsen
Hello there,
Thanks for reaching YoBike and apologies for the late response.
Will escalate this to our Mobility Team for them to arrange for pick up.
Please let us know if you need further assistance.
Sorry for the inconvenience caused and have a nice day...
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@kirstiedeb Hello Kirstie, thanks for reaching YoBike and apologies for the late response. Is it possible to know the exact location of the bike so we can escalate this to our Mobility Team for them to arrange for pick up. Looking forward to hear from you. Regards!
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@YoBikeUK how do I get a trashed bike back to you? It was dumped in my garden in Bristol
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@abubakarmuq Hello there, please let us know if how can we help you for further assistance. Looking forward to hear from you. Regards!
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@YoBikeUK Probably the most pathetic customer service I've ever seen. You guys never reply.
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@stu_the_supply Hello Stuart! Thanks for reaching YoBike and apologies for the late response. Is it possible to know the exact the email address that you've used when using YoBike Account? That information will help us to investigate further. Looking forward to hear from you. ...
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@Nelson_Nakes Hello there! Apologies for the late response. Is it possible to know the email address or mobile number that you've used when you registered your YoBike account? That information will help us to check your history. Looking forward to hear from you!
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@h_ilaria_ous Hello there! Thanks for reaching out and apologies for the late response. Is it possible to know the email address that you've used in YoBike? That information will help us to investigate the problem. looking forward to hear from you, Regards!
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@BristolCycling is the @YoBikeUK still at the bottom of Nightingale Valley? Been there abandoned, a long time.
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@scottthomasss05 Hello Scott! Thanks for reporting this issue. Is it possible to know the exact location of the bike? That information will help our Mobility Team from picking up the bike. Thanks and keep safe!
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@YoBikeUK you have two broken bike laying around in southmead, Bristol.
Bristol, England 🇬🇧 English

@lou_bradshaw We always take care of your safety and health. Given the exceptional circumstances due to the evolution of the COVID - 19 virus outbreak, we are temporarily suspending our YoBike service in Bristol from Wednesday April 1, 2020. Thank you for understanding. Keep safe
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@KennyKennyKenny Hello Kenny! Thanks for reporting this issue. Will report this to our Mobility Team for them to collect the bike once our operation will resume. Have a nice day and keep safe!
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@KennyKennyKenny Hello there! Apologies for the late response. It is possible to know the exact location of the bike? That information will help our Mobility Team from picking up the bike. Looking forward to hear from you. Regards!
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@tuco_tuco Hello there! Could you please provide the exact email address or phone number that you've used when you create your YoBike Account? For us to process your request. Looking forward to hear from you. Keep safe!
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