Helen Yu

#books for #Summertime. Pleased to share that my book "Ascend Your Start-Up" hit #3 on @WallStreetJour1 best seller list. Get a copy here and dive into the knowledge I have gathered from over 15 years of hands-on experience: amzn.to/3qous8M #startups #GrowthHacking #VC

What does HR agentic moment look like in practice? In my conversation with Rinky Karthik from @SAP SuccessFactors, we unpacked what SAP Sapphire’s agentic AI announcements could mean for HR leaders, practitioners, and the employees they serve. We talked about payroll, skills, learning in the flow of work, and why the future of HR is less about more tools and more about better outcomes. Our full conversation: youtu.be/_tlp3SWmD90 or SAP Sapphire On Demand: url.sap/j2s4cx #SAPSapphire #AutonomousHCM #AgenticAI #SAPSuccessFactors #SAPPartner

Is your back office slowing down SMB growth? Most SMB finance teams don’t have a strategy problem; they have a friction problem. Close takes too long. Expenses require too many follow-ups. Cash visibility lags decisions. Many systems add process instead of removing work. 👉Read the latest CXO Spice newsletter where I shared examples of SMBs fixing this by turning the back offic into operational infrastructure. linkedin.com/pulse/back-off… Or sign up for your account at Bill- bill.com/?utm_medium=pa… #BillPartner #Finance #CFO

What does it take to lead securely in an AI-driven world? 87% of CFOs think they’re secure. Most aren’t. At the @Microsoft AI Tour, I spoke with Chris Tignor (former CISO) about the governance gap. Security = foundation for AI, not a blocker. Watch our conversation: youtu.be/xpgDEhbQts4 Or read my key takeaways: linkedin.com/pulse/frontier… #MicrosoftAITour #MicrosoftAmbassador

One of my favorite moments at @IBM Think 2026 was the Analyst AMA with Chairman & CEO @ArvindKrishna; unfiltered, direct, and a conversation that cuts through the noise. Is your enterprise running AI at its core or just at its margins? Just published my #IBMThink recap. The big shift: infrastructure is now the real battleground for business value. What CIOs and tech leaders need to hear: ✅Treat AI as a connected operating model versus pilot portfolio. ✅Invest in data plumbing, governance, and cost controls before scaling agents. ✅Position quantum as a domain-specialized accelerator within hybrid pipelines. ✅Partner intentionally. Neutral orchestration beats vendor lock-in every time. Full recap → linkedin.com/pulse/ibm-thin… #Think2026 #IBMPartner #AI #Quantum @IBMPartners #CIOs #CTOs

What happens when enterprise AI evolves from “systems of record” to “systems of action”? #IBMPartner That’s the real story behind the @IBM + @Google Cloud partnership. At IBM Think, I spoke with Karan Sachdeva about: → WatsonX on Google Cloud Marketplace → OpenShift-enabled AI portability → HashiCorp-powered governance and security → IBM Orchestrate + Gemini integration Enterprises are building operational frameworks for autonomous AI agents. Governance, interoperability, and trust become more important than the models themselves. Watch the full conversation: youtu.be/ow3CUOqSw4A #IBMPartner #IBMThink @IBMPartners

1 in 3 organizations breached last year. Fewer than 1 in 4 have a password manager. 74% lack complete identity visibility. This is a governance failure. Just published State of Workforce Password Security 2026 with 3,322 responses across 9 regions in collaboration with @Zoho. Identity risk is still not being managed as a core control surface. Full report → zoho.to/WPS2026 Watch my conversation with Chandramouli Dorai, Chief Evangelist at @Zoho → youtu.be/voJRLvbIdK4 #CyberSecurity #IdentitySecurity #BoardGovernance #ZohoPartner

What does generative transformation look like beyond adopting AI tools? It’s not more pilots. It’s not more tools. It’s building a system that compounds value. At @IBM Think, a few takeaways from my conversation with Blue Polaris: → A clear “North Star” that aligns every AI initiative → Governance and trust as prerequisites → 10x ROI means nothing if you can’t scale → A shift from one-off projects to scalable platforms And the underrated edge? Community. The IBM Partner ecosystem is accelerating learning in real time. Generative transformation is a discipline. Watch our full conversation: youtu.be/K9ug7xUHgDE #IBMPartner #Think26 #IBMPartnerPlus #BluePolaris

@Geek4Dogs @salesforce @Asymbl_Inc Spot on @Geek4Dogs

@YuHelenYu @salesforce @Asymbl_Inc Max and I are here for this! 🐕 Less recruiter burnout, more time for chess and walks. Treating AI as teammates (not tools) is the ethical, smart move. Well played! 👏

What does it mean to scale a team when part of your workforce is digital labor? #Sponsored At @salesforce TDX, I sat down with Brandon Metcalf, CEO of @Asymbl_Inc, and what he shared challenged the assumption that growth is tied to headcount. Asymbl hired 116 people in 100 days with just two human recruiters. They processed 17,000 applications. And they ended up with lower attrition than most traditional hiring cycles produce. Today their workforce is 60% digital and they're scaling toward 1,000 digital workers, powered by Agentforce and anchored in Salesforce's security and reliability. Here is what that shift demands of leaders: ➡️ Less managing effort, more orchestrating outcomes ➡️ Less adding headcount, more multiplying capability ➡️ Less deploying software, more onboarding teammates The hardest part was belief in a different way of working, and the willingness to design for it before the rest of the world catches up. 👉 Watch our conversation here: youtu.be/QmytkRQF8Nw #salesforcepartner #TDX26

What signals that a company is getting AI transformation right? I asked Tracie Larson, VP and GM of Customer Success, US Financial Services of @Microsoft at #MicrosoftAITour Atlanta. Her answer: ✅ Executive sponsorship with intent ✅ Governance built in from day one ✅ AI fluency at every level ✅ An AI center of excellence I'd add a fifth: customer-back design. As Pam Maynard OBE said: "The most important ingredients in any AI solution are intelligence and trust." Frontier firms amplify human ambition. That's the standard. ▶ Watch my full conversation with Tracie: youtu.be/6LrKzqJJgT0 ▶ Read the Microsoft AI Powered Sales eBook: info.microsoft.com/ww-landing-AI-… #FrontierFirm #AITransformation #MicrosoftAITour #MicrosoftAmbassodor #FinancialServices #CROs

Where will the future of AI-led business be built? Last year at #PegaWorld I caught up with @Pega's CPO @pegakerim right after his keynote. This year I'm back and hosting two special guests on #CXOSpice. The lesson that resonates: AI has two jobs. • Design time → be creative, prototype fast • Run time → be deterministic, auditable, predictable Most orgs miss that line. That's the difference between AI hype and AI that works. @pegakerim is back on the keynote stage at #PegaWorld 2026 (June 7–9, Las Vegas) with leaders from MetLife, Wells Fargo, Unum, AWS & Cognizant. 100K sq ft of live demos. 200+ hands-on experiences. Full satisfaction guarantee; attend 2 days or your money back + $2K travel. $200 off until May 1 → code TRANSFORM26 Registration: pega.com/events/pegawor… PegaWorld is where Agentic AI gets real. Let’s experience it together. #AgenticAI #EnterpriseAI #AI #PegaWorld #PegaPartner

What separates companies that transform in the agentic era from those simply upgrade tech stack? At Salesforce TDX, I spoke with Raju Malhotra, @CertiniaInc about this shift from systems of record → intelligence → execution. Having been both a solution architect at Oracle and a Chief Customer Officer, I’ve lived the gap between knowing what to do and being able to act in real time. Agentic AI is starting to close that gap. Systems are no longer just advising decisions; they’re beginning to execute them. Watch the full conversation: youtu.be/ZOUajZTXZ-g Learn more about @Certinia Veda: bit.ly/41LImp6 #Agentforce #Veda #CertiniaPartner #TDX26

Is your enterprise AI strategy sitting on a broken foundation? At #GoogleCloudNext, I spoke with Alan Bivens, VP of Strategic Partnership at @IBM about their partnership with @GoogleCloudTech. This is infrastructure finally catching up to AI. Watch our conversation: youtu.be/6o_iRPwaXeY Learn more about the strategic partnership : bit.ly/4sKSpWl (google.com/url?q=https%3A…) #EnterpriseAI #HybridCloud #AgenticAI #IBMPartner #watson @ibmconsulting

What do builders and leaders need to learn to thrive in the Agentforce transformation? #Sponsored At @Salesforce TDX, Joe Inzerillo made a clear point: we’re not just adding AI; we’re onboarding a new kind of labor. That changes everything about how we build software. I used to design → build → test → deploy. In the agentic world, you shape behavior, not just ship code. In this conversation (streamed on @Salesforceplus1), we break down: • Why agents aren’t traditional software • The 4-layer enterprise AI architecture • What this shift means for developers + CIOs 👉 Watch the full conversation: salesforce.com/plus - bit.ly/4tKEosD Or check out our conversation on #CXOSpice youtu.be/20X4YWcWud0 #SalesforcePartner #Agentforce #Developers #TDX26

What does a CIO need to know about architecting the agentic enterprise? #sponsored 4 architecture layers every agentic enterprise needs: → Context: harmonized data → Work: composable business logic → Agency: reasoning + execution → Engagement: humans + agents, side by side The model is not your moat. Architecture is. Full CXO Spice conversation with @salesforce's Shibani Ahuja, SVP of Enterprise IT Strategy at Salesforce: youtu.be/gQ_EDFx0R4E #AgenticAI #CIO #AgenticEnterprise #SalesforcePartner #TDX26

What should financial services know about AI decisioning? The moat is the data layer underneath it. I spoke with David Mirfield, CPO at Provenir, 4 Billion decisions/year, 110+ customers and the discipline behind it comes down to three words: use case agnostic. Watch our full conversation: youtu.be/RjuGUZ9jF5E #AI #FinancialServices #FinTech

It’s no longer about ranking for keywords; it’s about being the answer. With AI-powered discovery engines becoming the default, brands need to shift from publishing more content to building predictive, authoritative content systems. At Marketing (re)Focus 2026, I’ll be discussing what this shift means in practice and how to stay visible in a world where search is no longer just search. Join us: ow.ly/CKUB50YInWt #AI #Marketing @Grazitti #SGE

AI isn't the future of IT service & support. It's the present. And most teams are still catching up. At HDI Service & Support World, you'll learn how to operationalize AI responsibly without losing the human experience your customers expect. May 3–7 | Caesars Palace, Las Vegas 🎰 🎟️ $500 off → code: YU500 ⭐ Free VIP (5 spots left) → code: YUVIP Register here: bit.ly/4bh39Ft #HDIWorld #AI #IT #Leadership #InformaPartner #LasVegas #events

What every executive needs to know about agent orchestration in 2026: ✅Agentic RAG is unlocking institutional knowledge hidden in unstructured data. ✅As AI agents begin to act on data, governance and accountability become board-level issues. And perhaps the biggest shift ahead: AI agent orchestration. The organizations that win will have better systems for coordinating AI, data, and human decision-making. That’s when AI stops being a tool and becomes operational infrastructure. Here is my latest #CXOSpice conversation with Ed Keisling, Chief AI Officer at @ProgressFT: youtu.be/aUWRJ_pIOw8 #DataStrategy #AI #AgenticAI #Cybersecurity #ProgressPartner

@AgentixGmbH @michaelleland Could not have agreed more.

How do we build systems where speed and trust can scale together? I explored this with @MichaelLeland, field CTO of #island at RSA and it’s the challenge of the AI era. AI is now an actor. Fast, boundaryless, and creating risks most orgs don’t yet see (hello, shadow AI + agents). We unpack: • AI governance where work happens • “No” → “Yes, but” security • AI-first architecture 👉 Watch: youtu.be/GT5M1CQ4J54 Check out demos of Island's new AI products here: island.io/ai/?utm_medium… #RSAC #Cybersecurity #AI #Governance #IslandPartner #RiskManagement