#AlexandraOutage#CityPowerUpdates
*Cydna Substation:* The team on site has requested assistance from the Protection team to assist with further investigations.
The outage affects Wanderers stadium, Illovo, Melrose, Elton Hill, and the surrounding areas.
Affected customers will be updated as and when information becomes available.
We apologise for the inconvenience caused.
Follow the Alexandra SDC Outage Updates channel on WhatsApp whatsapp.com/channel/0029Va… well as on social media @CityPowerJhb. For isolated individual calls and any other electricity-related queries, customers are advised to log calls on citypower.mobi, call 011 490 7484 or the Call Centre on +27 80 020 2925. For updates/escalations of logged calls, please dial our toll-free number 0800 003 156. ^MJ
@CityPowerJhb We've been out since fucking 3am ! How long does it take to fix an issue...we have elderly in our homes that need oxygen and it's all off ! Restore our electricity! We need a damn update
#CityPowerUpdates#AlexandraSDC
*Alexandra SDC Outage Updates*
*Cydna Substation :* Tripped affecting customers in Athol, Melrose, Winston Ridge, Elton Hill, Birnam, Waverly, Abbotsford, and surrounding areas.
Operators are on site investigating the cause of the trip.
Further details will be communicated in later updates.
We apologise for the inconvenience caused.
For updates, follow Alexandra SDC WhatsApp channel whatsapp.com/channel/0029Va…. ^KK
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Industria Substation (Paarlshoop Distributor) : Full supply has been restored to customers at Marais Street, Church square, Devos Street, Schoeman Street, Koedoe Street, gemsbok Street, Impala Street and possible surroundings. The outage was a result of a cable fault.
We apologise for the inconvenience caused.
Customers in the vicinity experiencing electricity-related queries are advised to log calls on citypower.mobi or call 011 490 7484/ 0800 202 925.
Follow the Hursthill SDC Outage Updates channel on WhatsApp: whatsapp.com/channel/0029Va… ^NH
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Reefhaven Switching Station: A new Ring Main Unit (RMU)
Was successfully installed. Team is on site running final tests before restoration process can commence.
This outage is affecting customers in Princess, Groblerpark, Lindhaven, and surrounding areas.
We apologise for the delayed restoration. No new ETR. We will however keep affected customers posted on developments.
For isolated individual calls and any other electricity-related queries, customers are advised to log calls on citypower.mobi, call 011 490 7484/ 080 020 2925.
Also follow us on our channel: whatsapp.com/channel/0029Va…^NN
@CityPowerJhb How the fuck does it take so long to restore power to Houghton estate and surrounds? More than 7 hours ! We need our power we have elderly and sick that need oxygen ! RESTORE OUR POWER !
#CityPowerUpdates#ReuvenSDC
Reuven SDC Outage Update
We are aware of an unplanned power interruption affecting customers in Tulisa Park, South Hills, and possible surroundings. Our team has been informed to investigate the cause of the outage.
Affected customers will be updated as soon as new information becomes available.
We apologise for the inconvenience caused.
Customers in the vicinity experiencing any power related problems are advised to log calls on citypower.mobi or call 011 490 7484/0800 202 925.
Click on the link below to subscribe to our WhatsApp channel: whatsapp.com/channel/0029Va… ^MR
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Outage Update- Alexandra SDC
26 July 2025
Cydna Substation: Power has been restored to customers in Melrose, Winston Ridge, Waverly, Athol and parts of Bramley. The outage was a result of a cable fault.
We thank customers for their patience during this time.
For isolated individual calls and any other electricity-related queries customers are advised to log calls on citypower.mobi or call 011 490 7484/ 0800 202 925.
Follow the Alexandra SDC Outage Updates channel on WhatsApp: whatsapp.com/channel/0029Va…