ZAXBYS
50.4K posts



@_Sofa_Kitty_ We're sorry to hear about your order.
If you placed your order online or on the app for delivery, please contact our delivery assistance line at 1-833-309-1149.
If you placed your order directly through DoorDash, please contact them directly for further assistance.
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@Zaxbys I will NEVER order Zaxby's again! Total garbage. Missing 2 boneless wings, missing 1 chicken tender, and if this is a large fry y'all mothafluffers need GLASSES! Icing on the cake, cold! Zaxby's Trash!



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@yourfavorite__g Oh no! Please message us the street, city, state of the restaurant and a phone/email if you'd like to be contacted. We will have someone address this.
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@the_royalgizell Oh no! Please message us the street, city, state of the restaurant and a phone/email if you'd like to be contacted. We will have someone address this.
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@_Sofa_Kitty_ We are very sorry to hear about your recnet order. Please contact DoorDash at 1-855-222-8111 or doordash.com/help/ and they'll be happy to assist.
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@Zaxbys I will NEVER order Zaxby's again! Total garbage. Missing 2 boneless wings, missing 1 chicken tender, and if this is a large fry y'all mothafluffers need GLASSES! Icing on the cake, cold! Zaxby's Trash!



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The Zaxbys Transfer Portal is officially open! 🏀 Join us and transfer your loyalty by signing up for Zax Rewardz in the Zaxbys app for the ultimate sign-on bonus. 3/23-4/6.
Learn more: zaxbys.com/promo/boozer-b…

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@koldpeace_ Oh no! Please message us the street, city, state of the restaurant and a phone/email if you'd like to be contacted. We will have someone address this.
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@mktgcreatively We are sorry and are happy to help. Please send us a DM regarding your concern and we can direct it to the appropriate place for assistance. Or, if you would rather speak with someone directly, please call us at 1-866-892-9297 (or 1-866-8-ZAXBYS) 7 days/week 9am –10:30pm EST
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@Zaxbys I have a complaint about a store, but can’t call you all at 800 number on the weekend. How do I send my concerns?
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@jackoneil107 Oh no! Please message us the street, city, state of the restaurant and a phone/email if you'd like to be contacted. We will have someone address this.
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@___justjasss Oh no! Please message us the street, city, state of the restaurant and a phone/email if you'd like to be contacted. We will have someone address this.
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@GW1115 We are sorry to hear about your recent expereince. We would like to escalate this to the above store leadership team for assistance; however, they do not have access to this platform. Please send a DM with an email or phone number to contact you and we can direct this their way.
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@Zaxbys Goose Creek SC. 4:30 on Mother’s Day. Nobody on here. Employees standing around. Do better.

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@GW1115 We're sorry to hear about your recent experience at the Goose Creek location and will be sure to share this with their above store leadership team for improvement. Please message us a phone/email if you'd like to be contacted. We will have someone address this further.
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@Zaxbys nobody in your Goose Creek location can figure out or tell me how to redeem rewards….. if you’re gonna give them out at least train your employees on how to redeem them…. and have them clean the dining room…. DO BETTER
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@Kaylarennae0 Oh no! Please message us the street, city, state of the restaurant and a phone/email if you'd like to be contacted. We will have someone address this.
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@disneycouple702 We are so glad to hear that you had a great experience! We hope to be in more places soon as well!
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Dear @Zaxbys,
We just visited your SW Las Vegas location & experienced amazing customer service, excellent food & a fun atmosphere. Hope you will consider opening one in Summerlin! Maybe Lake Mead & Buffalo? 🤞#love #lasvegas #greateats

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@ArcherDion We are so glad to hear that you had a great experience! We would love to share this with the location. Do you mind providing the address for the location that you visited so that I can share this feedback with the team?
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@basednthesip @Shell Oh no! Please message us a phone/email if you'd like to be contacted. We will have someone address this.
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