Zepto
2.9K posts

Zepto
@ZeptoNow
get everything you forgot, remembered, or craved in mins* need help? @zeptocares is listening 🤝
India 🇮🇳 Katılım Temmuz 2021
3 Takip Edilen45.4K Takipçiler

@Shreyansh3951 Hey,
I'm Kamlesh from the Zepto team. This isn’t the experience we want for you, and we’re here to make it right.
To help us look into this further, we’ll need your order details and contact number. Please DM us with your order details so we can assist you further. (1/2)
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@zeptocares , @zeptonow_tech
I have ordered a maggie from ZeptoCafe. It showed me 8 min to deliver. It's been more then 30 min now. Still it's not delivered yet.
I am not able to cancel that order from app. You have deducted amount. And there are no way to cancel or get refund.
No one is talking on chatbot even. It's really frustrating.
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@RohanJetlye Hi, thank you for sharing the details. We’re reviewing your concern and will get back to you shortly. Please bear with us in the meantime.
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@ZeptoNow
Dear Zepto Support Team,
Misleading coupon shown your app. It states that I get a ₹100 discount via UPI on Credit Card on eligible orders. However, even after adding products worth more than the required amount, the coupon code PAYTMTEST is not getting applied
FAKE




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Hey,
I'm Sunil from the Zepto team. This isn’t the experience we want for you, and we’re here to make it right.
To help us look into this further, we’ll need your order details and contact number. Please DM us with your order details so we can assist you further.
i.ki.show/8F40B3F3F4
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Speeding towards a Viksit Bharat, one quick delivery at a time 🇮🇳
At the AI Impact Summit, we set up a live delivery hub to showcase the world class convinience that we deliver to millions of Indians every day!
Take a quick look at how delegates & global AI leaders experienced the magic of quick commerce 🚀
@GoI_MeitY
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Hey,
I'm Haamid from the Zepto team. This isn’t the experience we want for you, and we’re here to make it right.
To help us look into this further, we’ll need your order details and contact number. Please DM us with your order details so we can assist you further. i.ki.show/8F40B3F3F4
English

@ZeptoNow @jagograhakjago worst app. I didnt get the refund from them. I have ordered a bat which was of bad quality so I have returned it. But they did not refund me my money. Customer care also very bad service. Also no info on app. #Worstapp #refundmymoney #unprofessional
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Hey,
I'm Sunil from the Zepto team. This isn’t the experience we want for you, and we’re here to make it right.
To help us look into this further, we’ll need your order details and contact number. Please DM us with your order details so we can assist you further.
i.ki.show/8F40B3F3F4
English

@ZeptoNow @icecreamvadilal worst services and worst product delivered. If unable to fulfill the requirements, why are you selling and delivering the products.


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@LuxuryOnEMI Hey, I'm barira from the Zepto team.
Our team is trying to get in touch with you. Let us know when will be a good time for us to reach out again.
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Very disappointing experience with @ZeptoNow. I ordered a paneer packet but the delivery partner marked the order as delivered without actually delivering it. Now he is not picking up my calls either.
Order ID:SNSHVSPSH39330B
This is completely unprofessional. Please look into it
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@ROHIT03_0 Hi, Thank you for sharing the details. We’re reviewing your concern and will get back to you shortly. Please bear with us in the meantime.
English

@ayushiyadav24 Hey,
This isn’t the experience we want for you, and we’re here to make it right.
To help us look into this further, we’ll need your order details and contact number. Please DM us with your order details so we can assist you further. i.ki.show/D6A0023451
English

Love this💜 More power to Dhaval.
Pulse@PassPass_Pulse
Meet Dhaval from @ZeptoNow 💜 A specially-abled rider proving that nothing is impossible. As the #PulseOfMovingIndia, he delivers more than groceries — he delivers inspiration. Spot his tribute at Defence Colony Flyover, towards Oberoi Hotel, New Delhi.
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Order ID - SLLGVHAWD98994
@zeptocares worst support on the app, it never responds in a suitable way OR it crashes.
Unable to raise a Return/ Exchange request
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Live at Indian AI Impact Summit 2026. 60 seconds. Order to bin.
Showcased to Shri Jitin Prasada (@JitinPrasada) and Shri Abhishek Singh (@abhish18) real-time commerce.


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