NFT Rater

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NFT Rater

NFT Rater

@ZilBattle

Founder of @nft_rater2022 on tik tok. follow me on tik tok https://t.co/tIeGkMvaGY

Katılım Eylül 2021
2.4K Takip Edilen476 Takipçiler
NFT Rater
NFT Rater@ZilBattle·
@HMRCgovuk Have type Adviser 7 times and keep seeing advisers not available
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HM Revenue & Customs
HM Revenue & Customs@HMRCgovuk·
@ZilBattle The contact details for Self Assessment are in the link. For webchat, use the HMRC Digital Assistant. In the Digital Assistant, type the word "Adviser" once, then hit Send Message, then type "Adviser" again and Send Message to be connected to our Self Assessment webchat 1/2
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NFT Rater
NFT Rater@ZilBattle·
@HMRCcustomers @HMRCgovuk this has happened again! 1 hour 33 mins on the phone call only to be chopped off again! This is utterly disgraceful - you owe me money and have now wasted 6 hours of my life on telephone calls! I need to be given a direct line - asap!
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NFT Rater@ZilBattle

@HMRCcustomers disgraceful service again. Spent 1 hour 30 on the phone to be cut off as usual, with no explanation - phone just went dead. I am owed money and still unable to get simple answer after submitting everything on time.

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NFT Rater
NFT Rater@ZilBattle·
@HMRCgovuk I have done this multiple times. This is not helpful for people with actual queries which are more than, how do I submit a query
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NFT Rater
NFT Rater@ZilBattle·
@HMRCgovuk I’ve done this multiple times, I have to speak with someone and have done and the phone keeps getting cut off
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HM Revenue & Customs
HM Revenue & Customs@HMRCgovuk·
@ZilBattle Hi. Sorry you've not got through. Which department do you need to speak to e.g. PAYE? Rob.
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NFT Rater
NFT Rater@ZilBattle·
I need a direct line of communication whether email or otherwise - this is utterly not acceptable and shows the state of the HMRC
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NFT Rater
NFT Rater@ZilBattle·
@HMRCcustomers Yes, was pretty rubbish - not unexpected. Just said you should expect a reply mid - June. Last year I got paid back in 2-3 weeks, this year haven’t even got a response in 6 weeks
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NFT Rater
NFT Rater@ZilBattle·
@HMRCcustomers disgraceful service again. Spent 1 hour 30 on the phone to be cut off as usual, with no explanation - phone just went dead. I am owed money and still unable to get simple answer after submitting everything on time.
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NFT Rater
NFT Rater@ZilBattle·
@HMRCcustomers Yes, I already called the number on the link above - 1 hour 31 mins later they hung up. How do I request to speak to someone senior or a properly trained member of staff?
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HMRC Customer Support
HMRC Customer Support@HMRCcustomers·
@ZilBattle You'd need to call the number on the link above or try the digital assistant by clicking 'as HMRC Online'. If that can't help, you can request to speak with an adviser providing we have them available. Tom
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NFT Rater
NFT Rater@ZilBattle·
@HMRCcustomers Also noting I’ve spoke to advisors 3 times on this totally over 4 hours
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HMRC Customer Support
HMRC Customer Support@HMRCcustomers·
@ZilBattle OK. In this case you are required to contact the helpline directly, as an adviser needs to manually release the SA refund. Until you make contact directly, this will keep happening gov.uk/government/org… Tom
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NFT Rater
NFT Rater@ZilBattle·
@HMRCcustomers Still available to claim, after having done it twice. There must be a better option than a public forum and/or waiting 1 hour 30 mins every week on the phone
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NFT Rater
NFT Rater@ZilBattle·
@HMRCcustomers Status ? Unknown. Hence the reason for the call. Is Facebook the best place for this then? You don’t have an email? What sort of service is this
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HMRC Customer Support
HMRC Customer Support@HMRCcustomers·
@ZilBattle I'm sorry but we don't use DMs for security reasons and we don’t have an email address you can use for that purpose. You can send a private message on Facebook at facebook.com/HMRC. What is the status of the repayment? Amandine
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NFT Rater
NFT Rater@ZilBattle·
@HMRCcustomers If you could provide an email so I can escalate that would be great. The individual I spoke to was terrible and hardly spoke either. Kept saying she’s checking things on my account before hanging up
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HMRC Customer Support
HMRC Customer Support@HMRCcustomers·
@ZilBattle Morning, I'm sorry to hear of this. Is there anything we can help with here that doesn't require account access? Tom
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NFT Rater
NFT Rater@ZilBattle·
@HMRCcustomers I am owed 2.8k due to paying into a SIPP, and expected to have received by now
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NFT Rater
NFT Rater@ZilBattle·
@HMRCcustomers Thanks, I’ve just had the phone hung up on me. After 1 hour 31 mins without any explanation. I submitted a repayment of my self assessment weeks ago as I overpaid tax. I have called twice to see if this has been processed and both times they said no and hung up
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