Zipcar

@theirMutha Hi there, please send us a DM here so we can assist.

@Zipcar Can someone help me understand this , since I am not allowed to speak with a manager. If you ask to escalate the call they will hang up on you and block you and report your number if you call back !! I am so confused!

Heads up that this is the only Zipcar authenticated account on X. If any other account contacts you claiming to be Zipcar, please ignore it.

@gauravj2301 Hi there, we're sorry to hear about this. Please send us a DM here so we can help.

@Zipcar so apparently Zip car’s entire billing system is rigged. They just replaced a promotion that I had (which come with guardrails) with my monthly credit ( that does not have any limitations) and they are saying it is how the system is designed. Absolutely unethical stuff!!

@dopesaucex Hi there, we're sorry to hear about your experience. Please send us a DM so we can help.

7. So I lose my time coz the car wasn’t there and went to different location to pick up and end up late to return and I’m liable for the late fee ? 8. Where the fee for not starting the trip on time ?

@Zipcar what a ridiculous service. 1. I book a car for a time. Alas the car isn’t there. 2. Prompts me to another location 3. I lose 20mins out of my reservation and end my trip 10 mins later than my said end time. 4. Zipcar slaps a $50 late fee.

@LillyPutin Hi, we're so sorry to hear about your experience. Please send us a DM here so we can help.

@Zipcar is awful. The last 2 times I booked a trip the car wasn't available when I arrived due to maintenance issues. They promised me a driving credit both times but didn't provide them. I've been using Zipcar since 2007 & Flexcar since 2001. Never again.😠

@QlintQlint Hi there, we're sorry to hear you were charged for a violation after the car was dropped off. Please send us DM here so we can help.

@Zipcar charging me for parking violation after I already dropped off my car in the ZIPCAR PARKING SPOT is absolutely absurd. I won't be using Zipcar again.

@Joann1105 Hi there, we're sorry to hear about this experience. Please send us a DM here so we can help.

@Zipcar we just picked up our car and the last ppl that had it must of had a dog . The back seat is covered in hair & dirt. Your rep said if we got it cleaned we would NOT get reimbursed. How is this possible ! Bad business

@jordan_fellas Hi there, we're sorry to hear about this. Please send us a DM here so we can help.

@Zipcar Sent a ticket re: an charge of $154 for returning a vehicle 10mins late. Still waiting on a response. Here's the info Request #16980478 Re: Sentry 9HBY489

@jcarpetbag Hi there, we're sorry to hear about this. Please send us a DM here so we can help.

@Zipcar Update: Zipcar now has charged me a $120 cancellation fee, they cancelled and ruined my holiday. Their car would not start and then they charge me. Please be Leary. Yes I know, I have used Zipcar for over 7 years, but this is off the charts wrong.

@jcarpetbag Hi, we're sorry to hear about your experience. Please DM us here so we can help. Thank you.

@Zipcar I rented a Prius from you, I walked a mile in the cold to pick it up and no luck. You screwed me. The prius would not start. U left me high and dry. I will never use Zip car again. I will spend the rest of my life letting people know. This is lazy, unacceptable!

@WilliamJGlover Hi Will, we're sorry to hear about your experience. Please DM us here so we can help. Thank you.

@WilliamJGlover Hi Will, we're sorry to hear about your experience. Please DM us here so we can help. Thank you.

@DavidBamford Hi David, we're sorry to hear your experience. Please DM us here so we can help. Thank you.

@Zipcar Thank you for waking me up at 6am this morning. I returned you not so great vehicle yesterday 30 minutes early with a full tank. I miss the days when you were a well run company.

@misteronyx1892 Hi Kayla, we're sorry to hear about your experience. Please DM us here so we can help. Thank you.

It’s absolutely disgusting and unsafe to have us book a car , an all wheel drive car…and then be told the car is no longer available but the car you forced upon us will be available a day early at no charge. IT SNOWED, then RAINED and now 30 degrees. @Zipcar . Fuck you.

@CoCo_ChanelC Hi, thank you for letting us know. Our team will be looking into this.

@Zipcar I think somebody got one of your vehicles in the Downtown Silver Spring, Maryland parking garage. I can DM you all the tag to check.

@TKHPressJunket Hi, we’re sorry to hear about this. Please DM us here so we can help. Thank you.

@Zipcar This is the second time that I had booked a Zipcar and it wasn't at the home location. Don't you have service members that makes sure that the vehicles are cleaned every day and put back where those items should be for the customers?

@sch49427487 Hi Abby, we're sorry to hear about your experience. Please send us a DM here so we can help.

@Zipcar How do I rent a car yesterday, can’t access it because your Bluetooth is down, and then get told there are no other cars in all of Tampa? Now I’m waiting 3–5 days for a refund AND you won’t reimburse the Ubers I had to take because of your outage. Really?

@Sir_MichaelB Hi Mike, please DM us here so we can help. Thank you.

@Zipcar Zipcar app wouldn’t update my license. Customer service told me to use the website. Still didn’t work. Nightmare of a company.

@SQiany Hi, Shirley we're sorry to hear about your experience. Please reach out ot us via DM so we can help. Thank you.

My first @Zipcar experience was a disaster. Their EV died on the highway—insufficient charge. Had to call police & pay for towing. Customer service promised reimbursement on a recorded call, then refused to honor it. Avoid Zipcar. 🚨

@Sir_MichaelB Hi Mike, please DM us here so we can help. Thank you.

@Zipcar what is wrong with your app right now?

@KingLucifefl94 Hi, we're sorry to hear about your experience. Please DM us here so we can help. Thank you.