Hyperpure by Zomato

What is Hyperpure by Zomato? Hyperpure by Zomato—your one-stop solution for all things kitchen! Whether you're a restaurant, hotel, or catering business, we've got you covered from A to Z. Follow the thread 🧵

@Sagarkole1993 Hey Sagar, please DM us your order ID and we will look into it. twitter.com/messages/compo…

@ZomatoHyperpure Subject: Regarding the receipt of an open 'Thumbs Up' can in the Hyper Pure order.

@Kartike01342637 Hey Kartikey, our team is getting this checked and will get back to you with an update.

@ZomatoHyperpure thrice my order has been delayed and cancelled. Can you guys please let me know what is the issue? I was expecting better from this company but somehow this is so much worse than local distributors.

@sagarsh33587844 Hi Sagar, please DM us your registered mobile number so we can assist you with your concern. twitter.com/messages/compo…

This delivery delay has ruined my entire work. Every single delay costs my business. @ZomatoHyperpure is completely unreliable.”

@HalderSamita Hi Samita, please DM us your order ID, and we will look into it. twitter.com/messages/compo…

@ZomatoHyperpure, such delays in delivery time slot was 8 -10, despite being several mssg they're now not responding.No update from company.

@MulundMan Hi there, please share your registered mobile number via DM, so we can look into this. twitter.com/messages/compo…

@zomato when ordering on Hyperpure, overall good experience. But try returning a product and their true colors show. Tried to return a substandard Chinese wok broom and got talked to like I was being interrogated by the Spanish Inquisition. Bye bye Hyperpure

@_Sumit_Arora_ Hey Sumit, our team is on it and we will get back to you with an update.

@zomatocare @zomato this is what you are sending to us from @ZomatoHyperpure duplicate unstamped products. How will we satisfy @fssaiindia rules with unstamped products. On top of it you are making returns near impossible @jagograhakjago

@BhavyaDubey13 Hi Bhavya, we’re here to help and will look into your concern. Please share your order ID via DM, so we can get back to you with an update. twitter.com/messages/compo…

@ZomatoHyperpure 15mins ka time toh aapko dena hoga. The staff is ready to reach. So so many times your order has reached us at 3pm, when the time was 10AM. I want strict action against the cust rep, she was extremely rude and annoying.

@ZomatoHyperpure what kind of customer service is this? My timing for delivery was 10:15-10:45am. Driver reached at 10AM. And now saying, I’m cancelling the order. In fact, your cust rep, she is saying her so called dialogues, we are cancelling ur order. Im sorry.. what is this?

@SSIndia07 Hey Sumit, we'd like to get this checked. Please share your registered contact details via DM, so that we can look into this for you. twitter.com/messages/compo…

@deepigoyal pls check the quality of mutton on Hyperpure. I ordered 2 kg and it looks damn suspicious. Never seen such pieces in boneless and boned mutton. Lodged a complaint and it’s been taken care of. But it’s not about me, rather about your customers.

@laminaspizza_ Hey there, we've addressed your concern and hope it helped. Please let us know if you need any further assistance, we're here to help.

Extremely disappointed with @zomatocare.@ZomatoHyperpure Ordered Mozzarella cheese (Derista), but received bogus quality—won't melt and tastes awkward. Raised a ticket, promised resolution in 24hrs, but still nothing. Just a passing game between Hyperpure & Derista (sonaidairy)

@sahilarora93342 Hey Sahil, we hear you. Could you please DM us your order ID or registered contact details so that we can get this checked? twitter.com/messages/compo…

@zomato @deepigoyal @rishi_arora11 i ordered grocery a on 20feb from hyperpure all order is not received bill is generated 4994 but actual bill is3777.8 your delivery partner take all amt from my staff and I don’t received proper items no solution from your help desk making fool

@mihir_patel8922 Hi Mihir, we understand your concern and would like to check this. Please send us a DM with your registered mobile number so we can assist you further. twitter.com/messages/compo…

@ZomatoHyperpure There an error app was not opening.

@Aiyan295 Hey Aiyan, we get your concern and are here to help. Please DM us your registered mobile number so that we can get this checked for you. twitter.com/messages/compo…

@ZomatoHyperpure @deepigoyal i have been facing account blocked issue from last 4 days and my order worth 16k was canceled, every time i re-upload my docs to get verified but idk where my fault is? My documents are correct and complete! I'm starting my outlet in 3 days.

@vikikpr Hey Vickey, as per the update from our team, your concern has been addressed. Please feel free to reach out to us if you have any further queries. We'd be happy to help.

@zomatocare Kindly do it on priority else no point of complaining since order is out for delivery

@zomatocare @zomato @ZomatoHyperpure ZHPHR26-OR-0023750521 Need to cancel this order of Hyperpure since I can not do it my own. I wasn't aware I am paying 118 rs delivering charges for a 150 rs order. So cancel it immediately or waves of delivering charges. Regards

@RoastedCart Hi there, we tried reaching out to you via call but the lines couldn't connect. Please let us know a suitable time when we can connect with you. twitter.com/messages/compo…

@ZomatoHyperpure @ZomatoHyperpure am still waiting for the solution

@ZomatoHyperpure what a great service 👏 You have taken an extra amount and promised that my order supposed to reached Today by 3pm but unfortunately I received it at 4.55pm My concern is not time my concern is the extra money you have made from me in the name Express Service!!!

@RoastedCart Thank you for sharing the details. Please allow us some time to look into this and get back to you with an update.

@ZomatoHyperpure Kindly check and revert the solution pls

@adhuvin Hi Vinod, we understand your concern. Please DM us the order ID so that we can look into this for you. twitter.com/messages/compo…

@ZomatoHyperpure Hello Team, our orders has been cancelled due to incomplete documentation.. please let me know what you require..we have been waiting and haven't got any response

@shubmkh Hi Shubham, as per the update, our team has addressed your concern. Please feel free to reach out to us if you have any further queries!

@zomato @zomatocare @ZomatoHyperpure what is this calculation?

@HimanshuDh40764 Hey Himanshu, please initiate a DM with us so that we can share an update with you. twitter.com/messages/compo…

@ZomatoHyperpure Dear Hyperpure Refund my money its been 2 months i didn’t received my money ,refund my money asap, or i will file complaint in consumer court

@ishubhamag Hey Shubham, we hear you and want to help you here. Please DM us your registered mobile number, so our team can connect with you further. twitter.com/messages/compo…

@ZomatoHyperpure @zomatocare @zomato @deepigoyal Hyperpure is worst placing order before 10:30 and suddenly got charged delivery date to day after tomorrow and within few sec my dashboard updated delivery by tomorrow but my order delivery showing day after tomorrow. The worst