Customer Support Line. (@_HQsupportline2) - Twitter Profili

Customer Support Line.@_HQsupportline2·15 Kas

Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

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Customer Support Line.@_HQsupportline2·14 Kas

Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

John Gillibrand@Ficer_John

@RoyalMailHelp My parcel didn’t arrive today. How do I find out where it is?

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Customer Support Line.@_HQsupportline2·14 Kas

Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

The_beefy_one@Thebeefyone2

@RoyalMailHelp I sent you a DM days ago and you still haven't replied. Tracking hasn't changed since Saturday and it should have arrived by Tuesday latest. What's happening please?!

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Customer Support Line.@_HQsupportline2·14 Kas

Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

chanspinkiefinger🌊🥠@KellyShaw31

@RoyalMailHelp But it was sent 48hr tracked on Saturday last week! It still hasn't had any movement at all! 48hr isnt 6 days last time I checked!

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Customer Support Line.@_HQsupportline2·14 Kas

Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

Dee@Happiest_Gurl

@RoyalMailHelp is there an email address I can use re a missing parcel. Tried to call and waited 45 mins before I got cut off.

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Customer Support Line.@_HQsupportline2·14 Kas

Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

Katy Warburton@WarburtonKaty42

@RoyalMail So you're retiring the RoyalMailHelp Twitter account. Your phone customer service has an hour wait time. And clicking on Contact Us on your website takes you round in circles. Maybe time to retire the service altogether as it is so INEFFECTIVE.

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Customer Support Line.@_HQsupportline2·14 Kas

Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

Thomas John Matthews@ThomasJohnMatth

@RoyalMail this isn't my first complaint with the postal service. This happens far to often they say they will deliever within a certain window and I also appreciate that sometimes things do happen which can impact delivery times but this is a reoccurring issue.

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Customer Support Line.@_HQsupportline2·14 Kas

Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

English

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Customer Support Line.@_HQsupportline2·14 Kas

Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

Zoe Stanton@Zozobeauchamps

@RoyalMailHelp I really need help locating my daughters birthday present which is touring the world due to an incorrect postcode! Currently stuck in Medway , but has my postcode listed on the street name. Pls contact me before it goes back to China for a second time?!

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Customer Support Line.@_HQsupportline2·14 Kas

Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

Amanda@MarvellousMsB

@RoyalMailHelp apparently a parcel was "attempted" to be delivered yesterday but its funny how 1: I was at home & 2: my ring doorbell was not activated, pushed or any activity for the alleged time of delivery!! LOVE royal mail employees lying about doing their job!!

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Customer Support Line.@_HQsupportline2·14 Kas

Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

Helen Macdonald 🇺🇦🖤💜🖤@alpacapower

@RoyalMail Just some decent service would be a start! Waited 20 minutes on the phone to request a duplicate label because your website is not fit for purpose and then the man I started speaking to cut me off! Message me to resolve please

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Customer Support Line.

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