@premierinn what a joke, booked into Premier inn Beverley, on early check in and can’t get in. told it’s only early if people come out of their room. how can you offer something that you can’t give. not happy
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Customer team News
10 posts
@Studs9845 Hello' it's unfortunate for the challenge encountered. We would like to closely took at the concern raised. Please, share with us via DM your phone number to allow us probe further. @Studs9845
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@MrsWillis20 Hello' it's unfortunate for the challenge encountered. We would like to closely took at the concern raised. Please, share with us via DM your phone number to allow us probe further. @MrsWillis20
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@premierinn - please confirm that booking BLF6181009 is a twin room - many thanks 🙏
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Customer team News retweetledi
@premierinn your virtual chat bot is very annoying. I want to amend a booking. Your website won't let me and your virtual bot goes round in circles. Bring back humans.
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Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.
Lemony Bearley@lemonybearley
@premierinn your virtual chat bot is very annoying. I want to amend a booking. Your website won't let me and your virtual bot goes round in circles. Bring back humans.
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Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.
Richard Stevenson@oneboxtele
Has anybody successfully used the @premierinn WhatsApp number for customer services?? Had one reply then the guy vanished!
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Customer team News retweetledi
@premierinn booked to stay at Evesham 15min walk to town. Perfect… except your map location in app is wrong 😡😡actually 30min walk to town. Why has this not been corrected? I wonder perhaps because we wouldn’t have booked?
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Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.
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@rnksrnks12 Hello' it's unfortunate for the challenge encountered. We would like to closely took at the concern raised. Please, share with us via DM your phone number to allow us probe further. @rnksrnks12
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@premierinn hi got two rooms booked on flex, want to cancel one room but when I hit cancel it wants to cancel both rooms. . Please can you advise?
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Hi there! Follow us and drop a DM so we can prioritize your case and update you promptly. 💬⚡ @TerrierEmz
E.L.C@TerrierEmz
@premierinn ive booked a hotel with early check in, but thats not showing on the apl reseveration. Its for an accessible room please can you help ?
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