@_bohomoon I have just received my order and one of the pieces is visibly damaged. How can I receive a replacement item asap. Very dissatisfied that I’ve been sent a scratched piece of jewellery.
@_caixlin Hello, I am so sorry to hear this. If you could send over images of the faulty item with the order number to us through DM’s, we can sort this for you. I look forward to hearing from you.
@BekkyVeal Apologies, our messages have not sent as your direct messages are private. If you are able to message us on here with your order number, we will be able to sort this for you as soon as possible! 💕