Claudia Izquierdo

🔒ICYMI #AWS has built a highly scalable and secure data #tokenization solution called #Lumos, designed to protect sensitive data like payment and health info, helping orgs worldwide keep critical data secured. go.aws/3AJJmQJ

From digital-first to high-touch care: Rhythm Energy adapted to huge growth with Amazon Connect. Learn how they're now delivering omnichannel experiences in renewable energy. #ContactCenterInnovation bit.ly/3Zboifj

Consumption-based billing is gaining traction in contact centres. But what's fact and what's fiction? This article breaks it down. #CXTrends #ContactCentreEvolution bit.ly/4fWhh7t