Akhtar Usman

@OfficialADCB ur customer care called me today for a complaint i raised, put me on hold and disappeared. Still waiting for 30 mins for ur CC to return to call. New strategy to solve complaints? 👏👏

@PTCLOfficial @PTCLOfficial

@PTCLOfficial 1) 1st message sent to you in Jun where ptcl staff asking bribe. No action taken

@PTCLOfficial my home internet order is placed since 14th jun and still not installed. Multiple complaints lodged without any outcome

@PTCLOfficial Nothing new responded in dm other than asking details again which i have already shared multiple times.

@a_usman0 Hello Akhtar, thank you for contacting PTCL. We regret the inconvenience caused. You have been responded via DM, please check your DM accordingly. twitter.com/messages/compo…

@PTCLOfficial 3) Still after 2 months, ptcl failed to solve the issue despite I have done advance payment. Only standard reply is "we are actively looking into the issue"

@a_usman0 Hello, we apologize that you feel this way. However, we are focusing on the provision of seamless services. Share your connection details via DM with us, we'll get this resolved for you timely.

@PTCLOfficial 2) After 2 months of delaying, you are updating me of some random number that doesnt belong to me.

@EmiratesNBD_AE Yes i can share through app. But the problem is no one's interested to respond via app. Just in same way as enbd call center didnt logged in the complaint even and forecfully disconnected the call

@a_usman0 We do not have access to your financial details to verify the financial details. Did you write to us through app for assistance? Please write to us and share your call experience with staff so that we can escalate this if required. - Sara

@EmiratesNBD_AE Wtever the difference is, shud be highlighted before deduction. Not like displaying some other amount in msg & actually deducting something else. Correct deduction amount shud be sent to customer. 2nd, level of call center support was worse. Very rude with customer

@a_usman0 Hi Akhtar. Thanks for reaching out. We are sorry to hear that. There can be a difference if the transaction was done in a foreign currency. Please note that we do not have access to your financial details from this channel due to security (cont) ms.spr.ly/l/6011g4hGv

@EmiratesNBD nbd sent me an otp msg displaying certain deduction amount, but at backend actual deducted amount is greater. On top of that enbd customer service forcefully disconnected the call rudely telling no complaint can be raised. Rude behavior

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Saddened to hear the news about two great Aussie cricketers passing. Condolences to all the Mallet & Davidson families at this tough time ! I was fortunate to know them both well and what wonderful character’s they both were ! RIP

I request all Pakistan fans to remain silent and not enjoy too extravagantly. There is every chance that New Zealand may ask for the match to be called off due to too much noise inside the stadium, if not for security concerns. #T20WorldCup 😉

Really hope Angelina Jolie posts this video on her Instagram since she’s focused on telling the stories of Afghan women.

Without the security umbrella of the #Americans, the #Afghan government has been unable to safeguard the rights of Afghans or work on improving the social and cultural landscape of the country. Read more: khaleejtimes.com/opinion-editor…

URGENT Request to @GovtofPakistan & @mophrd while we wait to resolve matters of Rapid PCR test availability with Pakistan Health authorities I humbly request that private labs that can do rapid test be allowed to conduct test at airport & passengers can be charged.

Loved this video compilation as these flags together show our efforts for Kashmir cause together. The people of Kashmir know that PM Imran khan has represented Kashmiris globally more than any other leader; they are ready to vote for PTI today. #بلے_پہ_ٹھپہ