Acme Markets

Whether it’s hand-cut, fresh, fried, or frosted, food is with us through so many special moments. Which made us wonder: If food could speak, what would it have to say about it? #SincerelyFood #SincerelyACME

@TinaGuzio Thanks for reaching out and sharing your experience—we really appreciate your feedback. Could you please send us a DM with the store location and the phone number registered on your account? That way, we can forward your concern to the appropriate team for follow‑up.

@acmemarkets hey acme! At what time does your deli department closes?? My supermarket closes at 10 PM and I can’t seem to go after 5pm and be able to buy deli meats because there’s ALWAYS someone there but says that they “just closed”…

@drbdabronx Thanks for sharing this with us. We’d like to look into both the product availability issue and the parking lot concern. Please send us a direct message with the store address so we can follow up with the appropriate team.

@acmemarkets In addition, parking lot is all broken up. Needs paving immediately. How do you allow this condition. Hazard

@acmemarkets sale gorton fish sticks haddock sale 6.75 Went to midland park store last week. Out of stock. Checked online before going to Saddle Brook to purchase it. Manager says sorry it sold out. System is wrong. This is out of my way ugh

@mhwharp2 We’d like to take a closer look at this for you. Please send us a PM with your old phone number, your new phone number, and the email address on your account so we can assist further.

@acmemarkets Worst computer set up. I have a new phone and will not allow me to change it and as a result can not get into the cupon ads. I tried everything and it still goes back to entry you phone and we will send a code. I no longer have that number, Not a good Bussiness

@1goodshotgreen Hi, thanks for reaching out! Beer availability for delivery can vary by location, so feel free to DM us your ZIP code and we’ll confirm whether your store still offers alcohol delivery.

@acmemarkets Beer no longer available for delivery why?

@terrencemcd that’s why you should be stocking up at ACME instead! ❄️🛒

ShopRites are a WARZONE today, New Jersey, be safe!

@motor1964 Thanks for letting us know. We’re experiencing a global issue with our app and website that’s affecting checkout and payment entry. Our IT team is working to fix it as quickly as possible. Please try again in 2–3 hours. We appreciate your patience.

@acmemarkets is there an issue with your website and app? I am trying to place an order but it will not allow it because at checkout, it shows no payment saved. Yet, my wallet shows 3 forms saved.

@mr_coach_smith Thanks for letting us know. Please send us a DM so we can look into this further with you.

blairstown shoppers beware. larva found in @acmemarkets produce once we got home…🐛 incredibly grossed out & weary of every buying veggies there again #blairstown

@prcchapman Thank you for reaching out and sharing this with us. We’d like to take a closer look into what happened and make sure your concerns are properly reviewed. Please send us a DM with your order information. We’ll be watching for your message and are ready to help.

@acmemarkets Don't support this store. They're horrible. Never a resolution to all their screw ups. Poor customer service and shoppers who charge you for items never delivered 😡

@GMJoeM We’re sorry for the confusion with the turkey promotion and your chat experience. The offer was valid through November 27, limited to one per customer, and available while supplies lasted. If you’d like, please send us a DM with your cellphone number so we can review further.

@acmemarkets, curious why your website says the free turkey was unlimited usage and your app tracked me to what would have been a second one, but then your system wouldn’t honor it and your team said can’t have it. Add in that your chat folks kicked me out twice when I asked

@aye_forties We appreciate sharing your experience. Please send us a direct message with your contact number and email address so our team can follow up with you directly.

@acmemarkets ACME ON 10th and reed in Philadelphia has to be the WORST experience I have ever had with “customer service”. Cursed me out, hung up on me, treated my uber courier like trash and threw them out 25 mins before closing .. 2 days before Thanksgiving. I am in shock!

@54321letsgo We’re sorry to hear your experience. Could you please provide the store address so we can look into this further? We also kindly ask that you send us a DM with your phone number and email address so we can forward this to the Thornwood store leadership and request a follow‑up.

@acmemarkets pretty ridiculous the turkey freezers are completely empty two days before the holiday and Thornwood store unapologetically states they will not be fulfilling earned turkey rewards.

@JennySparkles16 Hi! We hear about your experience with us. We’d like to learn more and make things right and please send us a DM with the details so we can assist you further. Thank you for bringing this to our attention.

@acmemarkets has the worst customer service. #acme #customerservice

@PeteQuinn4 Thank you for bringing this to our attention. Please send us a direct message, so we can assist you effectively. Thank you.

@RJK3434 Thank you for sharing your feedback. We’ve forwarded your comments to the appropriate department for review. Your input is important to us, and we’ll work on improving the experience at this location.

@acmemarkets I’m sorry to report you’ve lost another customer. The flower town Acme although convenient is filthy. There are never registers open and I just waited 30 minutes in the deli line. You had one worker slicing meat. Shame on you. #Food #flourtown #gross #barstool #nbc

@RSimpsonNJ Please send us a direct message and include the store location in question so we can direct your concern to the appropriate team. Thank you.

@acmemarkets Your new "Caets can't be taken into the parking lot" policy is stupid as hell and yet another sign you do not want anyone to shop there.

Whether it’s hand-cut, fresh, fried, or frosted, food is with us through so many special moments. Which made us wonder: If food could speak, what would it have to say about it? #SincerelyFood #SincerelyACME

@BlackKittyKreep Thank you for sharing your experience. We understand your concern and will share your feedback with the appropriate team for review. Please send us a DM with more details if you need further assistance.

@acmemarkets your store on Cuthbert blvd in collingswood sells out of date items at an alarming rate. Thats fine if i go myself, but not so fine if i door dash an item. 80% of the time i recieve an out of date item. Yall just dont care. Disgusting.

@JennySparkles16 Hi! We hear about your experience and appreciate you bringing this to our attention. Customer service is very important to us, and we’d like to help resolve this. Please send us a direct message with more details so we can assist you further.

@acmemarkets has terrible customer service. Don’t even bother calling them. #Acme

@ScotsIrishRose Hi! Thank you for reaching out. You’re welcome to send us a direct message with your complaint so we can file it for you, or you can call us at 877-723-3929 for assistance.

@acmemarkets how do you file complaints?

@sixteenrangers Hi! Thank you for letting us know! We’re sorry to hear about the issue with the strawberries. Please feel free to send us a direct message with your store location so we can share this with the team and work on improving freshness. We appreciate your feedback!

@acmemarkets yes can i direct message their strawberries have not been fresh in weeks 😭

@acmemarkets your fruit is so deceiving it looks like this but is not fresh