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@lufthansa @lufthansa why does customer service denied me speaking to a supervisor??!! Stating it’s in their policy to not transfer the call to a supervisor

@AD1946 Hello there, please note that liability for valid documents and entry regulations lies within the passenger, not the airline. This is not only for Lufthansa, this is for all International operating airlines. /Lex

@lufthansa booked tickets for my son and I to spend Christmas with family. Only to find out that his passport expires in 35 days and @lufthansa allowed the booking without notifying me that he will be denied boarding!!

@lufthansa booked tickets for my son and I to spend Christmas with family. Only to find out that his passport expires in 35 days and @lufthansa allowed the booking without notifying me that he will be denied boarding!!

Heading into the new week - just one more to go before the holiday season begins! 🎄✨ #Lufthansa

@lufthansa Ruined Christmas for my little one and customer service refused to forward the call to his supervisor stating it’s against their policy for me to speak to a supervisor

@ElizabethLn_Bot Despite the delays the Lizzie line driver for the 8:30 train heading to Reading had the best commentary and made the journey quite enjoyable.. 😂😂😂

Severe Delays on the Elizabeth Line Details: tfl.gov.uk 08:34am