Lufthansa

@Sunilku73775242 Thank you. I’ve just replied. /Taya

@Sunilku73775242 2/2 Generally speaking, we do not offer the service described in the email, as everything must be handled over the phone. Therefore, please do not pay the amount mentioned. /Taya

@Lufthansa Hello. My passport has a single given name: "Sunil Kumar" (no last name). On my booking, First is Sunil and Middle is Kumar. The system shows both, but my printed boarding pass only shows "Sunil LNU". Is this format valid to fly? This happened because of my student id which has Sunil Kumar LNU name and I linked with @lufthansa app. @Lufthansa_USA Even I am charged 300 USD for name correction.

@Sunilku73775242 I recommend that you send us a DM with your booking code and full name so I can look into this further. Please be aware that there are many fake accounts out there. 1/2

@aixarizzo Warning! Please watch out for fake accounts that appear to be Lufthansa/Lufthansa staff wanting to help you. Always check that the reply is from an official Lufthansa account: lufthansagroup.com/en/newsroom/so… Contrary to claims by fake user profiles we do not offer support via WhatsApp.

@aixarizzo I am truly sorry to hear about your experience and apologize for any inconvenience caused. You are welcome to file an official claim and request compensation here: lufthansa.com/de/en/feedback. /Nico

worst flight of my life on @lufthansa attendant spills ginger ale on me at takeoff. ok, accidents happen hours later another attendant spills HOT tea on me. i get burned. clothes, seat, everything soaked i ask for a dry seat. crew manager arrives 30 min later YELLING at me i ask for compensation. she finger-points telling me to shut up and that she'll have me DETAINED on landing i start crying. she takes me to the galley to offer "a solution" the solution: a 5€ voucher to clean my clothes i tell her i'm recording. she switches to german to keep yelling and told me that i can't record i have video. but i'd rather not post me crying with my burnt leg out here then on my connection flight they charged me for the carry-on that was included and approved on my previous lufthansa flight. that lady was also rude seems like lufthansa only hires disrespectful people worst travel experience of my life. honestly not sure what to do

@aixarizzo I replied to your DM a few minutes ago. /Ted

@Quickrespoto2a @smokedoggy70 Warning! This profile is NOT an official Lufthansa profile! For your safety, please always check the profile name – @lufthansa, @lufthansa_DE, @lufthansaNews, @lufthansa_usa, @lufthansa_india @LufthansaLatina & @Lufthansa_BR are Lufthansa’s only official airline profiles. /Nico

@smokedoggy70 Kindly follow us and send a DM so we can prioritize your case and assist you promptly.💬✨

@lufthansa @united United Airlines and Lufthansa Airlines partner together for international flights. My son’s luggage has been lost for a week! He is in a foreign country by himself with nothing! Both Lufthansa and United are blaming each other for losing his luggage! Help!

@smokedoggy70 @united I am sorry to hear that your son's baggage has been delayed and understand how frustrating this situation must be. My apologies for the inconvenience caused. Was the last flight segment operated by Lufthansa or United Airlines? /Nico

@SandraS1818 Hello Sandra, I am sorry to hear that you still have not received a response. My colleagues are currently handling a high volume of feedback requests, which has resulted in longer than usual processing times. Rest assured, they will get back to you as soon as possible. /Livi

@lufthansa I filed complaint 5/17 regarding my failed upgrade to business class. Said someone would respond in 5 business days. No response yet!

@JWlinka Warning! This profile is NOT an official Lufthansa profile! For your safety, please always check the profile name – @lufthansa, @lufthansa_DE, @lufthansaNews, @lufthansa_usa, @lufthansa_india @LufthansaLatina & @Lufthansa_BR are Lufthansa’s only official airline profiles. /Nico

@FlorinDobre111 Warning! Please watch out for fake accounts that appear to be Lufthansa/Lufthansa staff wanting to help you. Always check that the reply is from an official Lufthansa account: ti.lh.com/9eMB Contrary to claims by fake user profiles we do not offer support via WhatsApp.

@Lufthansa We experienced a 36h35min delay on our OTP→TFS flight in February 2026 — affecting 3 passengers including a child. We submitted a formal claim under EC 261/2004 (€1,800) + Montreal Convention damages (hotel, car rental, meals) = €2,133.54 total. Your response cited "extraordinary circumstances" with zero evidence. We have all documents. This is not over. #Lufthansa #EU261 #PassengerRights #FlightDelay

@FlorinDobre111 I'm sorry about that. Please contact our customer service team via the following link lufthansa.com/de/en/feedback. They will check and process your claim accordingly. /Lara

@AG99234 I am sorry to hear about your disappointment regarding the ticket change. If everything has been finally clarified and agreed about the arising costs, then please sent me your booking code and the complete passenger name in a DM and I will contact my colleagues for you. /Ted

Bad service -I have been waiting to issue my ticket since April 26. They made mistake and not taking responsibility.

@poojsngh Warning! Please watch out for fake accounts that appear to be Lufthansa/Lufthansa staff wanting to help you. Always check that the reply is from an official Lufthansa account: lufthansagroup.com/en/newsroom/so… Contrary to claims by fake user profiles we do not offer support via WhatsApp.

@poojsngh Hello there! I’m sorry to hear about the issues you are experiencing with our website. If you encounter any technical problems, please reach out to my colleagues from technical support: lufthansa.com/de/en/faq-onli…. They will be able to assist you further. /Livi

@lufthansa FYI!!!! Your ticket booking system is broken. Tried multiple browsers, all required fields are correct, keeps showing the error, unable to "continue to payment".

@patife We will switch to Starlink soon. The first flights equipped with Starlink will take off in the second half of this year and the entire fleet will be equipped by 2029. /Ted

A quick message to @lufthansa whose internet is approximately 2674822 times slower. Please upgrade

Using @united @Starlink internet on a flight from Vancouver to SF Geez, this good internet. The internet we deserve.

@rayalseematiger I am sorry that you did not get your preferred seat for your flight. Seat changes may happen anytime for various (mostly operations reasons). I apologise if you felt being treated inappropriately by my colleague at the airport in this situation. /Ted

Wow @Lufthansa service at DFW today was unbelievable. booked seats online yesterday, but the counter agent changed them and claimed Lufthansa doesn’t guarantee online seat selections. Instead of helping, she just argued. Extremely rude and misleading. Lying outright on the face.

@JWlinka @pstr_17 Warning! This profile is NOT an official Lufthansa profile! For your safety, please always check the profile name – @lufthansa, @lufthansa_DE, @lufthansaNews, @lufthansa_usa, @lufthansa_india @LufthansaLatina & @Lufthansa_BR are Lufthansa’s only official airline profiles. /Nico

@lufthansa my flights in early April were cancelled, causing many personal expenses and rebookings, and now I have been waiting more than a month for my compensation! When will I finally receive it?

@pstr_17 I'm sorry to hear that your flights were cancelled and that your claim hasn't been finalized yet. In order for us to check its current status, please provide your case ID and your full name via DM. /Nico twitter.com/messages/compo…

@TobiasGorges @MilesandMore_DE Falls es um die Miles & More Website geht, wende Dich bitte direkt an die Kolleg:innen vom Miles & More Team. Unter folgendem Link findest du sowohl die Telefonnummer als auch das Kontaktformular: miles-and-more.com/de/de/general-…. 2/2 /Livi

@lufthansa @MilesandMore_DE bitte mal die Website aktualisieren! Man kann sich nicht mehr einloggen. Auch nicht wenn man sein PW zurücksetzt.

@TobiasGorges @MilesandMore_DE Hallo Tobias, es tut mir leid zu hören, dass Du Probleme mit unserer Website und dem Login hast. Bei technischen Schwierigkeiten mit der Lufthansa Website wende Dich bitte an meine Kolleg:innen vom technischen Support: lufthansa.com/de/de/faq-onli…. 1/2