Aeyla (previously Mela)

If you struggle to drift off then this is the recipe for you 💤 ⁠#GoldenMilk #SleepBetter

@FPLJez Hello, just to confirm you’ve emailed becky@aeyla.co.uk or the support email please? Best regards? Becky

@aeyla_official Becky you have ignored all my enails which are directed to you

@aeyla_official my pillow has still not arrived and my refund request has been ignored. What is going on? #terriblecustomerservice

@slunners Hi @slunners I hope you’re well and we are so sorry about the delay in response! Please DM us with your order number and we will look into this right away. The pillow should last for years, do you plump it every morning? Kind regards, Becky

@wellsyboy Hi @wellsyboy it won’t let me DM you sorry unless you’re following or start the conversation. Or if you could let me know your email address please, I will email you! Thank you! Best regards, Becky

@wellsyboy Hi David, We completely understand, we just wanted to see the context of the email so we can assist. I’m really sorry to hear that you aren’t happy with the weight of the blanket and quality of the pillows. We will DM you now. Best regards, Becky

@aeyla_wellbeing really disappointed with quality of pillows and the weighted blanket ordered is ridiculous heavier than specified and poor quality mine seems like! Sent email to customer support twice never heard back!

@JustinDonne Hi Justin, I hope you’re well! I’ve just responded to you via Instagram. 😊 Best regards, Becky

@aeyla_wellbeing I just got email about buy 1 get 1 free foamo pillow. Why didn’t I get the free one?

@jackewoodruff Thank you @jackewoodruff and we really do appreciate your patience. Your delivery should arrive within the next few working days. Any issues, please don’t hesitate to DM us or email! 😊

@lillabert27 @rhipratchett We've heard they're pretty great too 👀 thanks for the recommendation!

@rhipratchett @aeyla_wellbeing best pillow on the market

Why is it impossible to find domestic pillows as comfortable as hotel ones? Is it some kind of arcane magic only known to hoteliers?

I love Mums weighted blanky by @aeyla_wellbeing 🤍🤍

@ElennaaR This is great to hear Elena, we hope it continues to help!

@BlackPistachioX That's great to hear! Look out for our new products!

@Plannnna @thesamparr @FitbitUK Glad we could help Anna! 😴

What’s the one health and wellness product that has made the biggest impact on your life?

@BlackPistachioX Hi there, No we are not closing down, we are actually rebranding so selling our old stock and then bringing in new. Please let us know if you have any questions! :)

How to create the ultimate sleep oasis 💤 1) Go to @melacomfort 2) Get their weighted blanket PS the @EveningStandard says its one of the best! 🏦@mercury banking 💚@juniphq reviews 🐳@triplewhale analytics 1800d2c.com/brand/mela-com…

@ogio84 Hi David, thank you for reaching out and we hope you are well! Yes we will definitely be getting the eucalyptus silk covers back in stock in June. Please sign up to our emailing list to be told when they restock :)

@melacomfort will you be getting the eucalyptus silk covers back in stock?

@lauranixon_ Hi Laura, this is amazing to see! Thank you for all the love and we hope the products help you to relax in bed whilst your body is busy healing itself. Please let us know if you need anything! 😀

@stubbornneko You're welcome! We hope you love them and they bring a blissful night sleep! 😴

@HeatherBo60 We're sorry we missed that bit and sorry to hear that you are not in your trial period. Unfortunately there is nothing else we can do I'm afraid as it has been so long since you ordered. We wish you luck in finding a new home for it though!