Andy Higgins

Sell your pop culture treasures to people who will truly appreciate them – it’s Battle of the Bids at Comic Con Africa 😎 Tap below to learn more!

Bob Shop for all the collectors out there!

@mcleodd Congratulations, Duncan! Always nice seeing the one normally writing about acquisitions being the one getting acquired.

Some personal (and exciting) news 👇

@MichaelJordaan When is PayShap coming to Bank Zero?

“We again found that Bank Zero’s Debit account and TymeBank’s EveryDay account had the lowest fees and the widest range of capabilities” mybroadband.co.za/news/banking/5…

@Ryk_van_Niekerk I reported these ads so many times on YouTube and Facebook but they just keep coming back.

If anyone has been a victim of the Johann Rupert R4800 scam, please send me an email. I'll keep all information confidential. ryk@moneyweb.co.za

@Nedbank Thank you. Were you at least able to replicate the problem?

@andyhza We will investigate this matter.

@Nedbank It appears that your Verify payment service (nedbank.co.za/content/nedban…) is not working. It always returns an error message of "something went wrong" even for legitimate payments. Please can you confirm that there is a problem?

@Nedbank Yes. Definitely only using the last 9 digits for the reference number (as mentioned I have used this service successfully many times before). I am sure you can replicate the problem by entering the details of a Nedbank POP yourself?

@andyhza Hi Andy. Kindly confirm, are you only using the last 9 digits of the reference number? Please also note that all fields are case-sensitive.

@Nedbank There is no private information so I can share the error message in the screenshot below. Try it for yourself with your own Nedbank POP and I suspect you will get the same error.

@andyhza Thank you, kindly send us a private message with a screen shot of the error so we may follow up and advise further 💚

@Nedbank Yes. I double checked multiple times and tried with different POPs. There definitely appears to be an issue on Nedbank's side (I have used it many times before successfully). Take any Nedbank POP and try it yourself?

@andyhza Hi Andy, is all the information entered correct?

@anatnom_ynot I assume you have had a bad experience in the past. If so, I am sorry to hear that. We have beefed up our Buyer Protection Programme and also introduced a new system where pay outs to sellers are linked to shipping of orders thereby providing much greater protection for buyers.

Bob Group 2023 year in review. What a great team we are fortunate to have: mybroadband.co.za/news/industryn…

@MageshMoodley Sorry to hear about your bad experience. Are you able to provide a support ticket number so I can get some one to follow up with you?

@andyhza Please can you contact me on Email ( mageshmoodley@telkomsa.net) as I am experiencing terrible service from your team at BOB. If possible send me your cell number Thanks

I guessed R 220 097.00, what do you think? play.bob.co.za/?r=72567&s=4

@Smokkelsmous @bobshopcoza You receive the R30 small order charge paid by the buyer (to be used towards the sellers R30 shipping fee) so you effectively pay zero for the shipping (and before you were charged a final order value fee on the shipping buyer's amount so you now are actually better off).

@andyhza how does this make any sense for your sellers on @bobshopcoza Your fees is killing us . You reduced shipping fees for the buyers but screw the sellers over

To regulate or not to regulate the still fledgling ecommerce industry in South Africa? mybroadband.co.za/news/internet/…

Would you rather be the market leader in your industry but losing R1 million per day or the contender but making a profit of R100k per day?

@Smokkelsmous I should also mention that excluding the shipping fee, seller fees have actually decreased as there are no longer final order value fees charged on the shipping amount. Total sales increased in June and fees collected from sellers decreased.

@andyhza Thought sellers would be looked after ....Not with these type of fees we paying

It's all about shipping!

@Smokkelsmous Previously, you charged buyers R110 for a courier. Now buyers would typically pay R30 and you pay R30 (for orders below R100 buyers pay the full R60 shipping). Surely, over time you can expect your buyers to increase their bid price by at least R30 due to the lower shipping?

@Zaheercee @bobshopcoza Sorry that you feel that way. In its simplest form the buyer pays R30 shipping, the seller pays R30 and we subsidise the balance. On average how much do you pay to send a shipment from door to door? Any suggestions on how we could have made this clearer is welcomed.