Animoto

Notice anything new? Check out our new brand and enter our giveaway to start this next chapter. 🥳 animoto.com/blog/news/meet…

@takas238 So sorry to hear you didn’t have a good experience. Please reach out to help@animoto.com so we can look into your request.

@XnaWarriorQueen Anytime! 😊️

@Animoto I was just charged almost $500 for annual subscription. I am requesting refund. You T&C states users can opt for monthly payments instead of annual. However that option is not available.

@XnaWarriorQueen I understand your frustration. We handle billing through our secure email channel, so look for a response there or reply back to the email so we can look into it further.

@XnaWarriorQueen Hey Xena, thanks for reaching out. Please email help@animoto.com and someone from our team will help you out as soon as possible.

@bigdovesaudio Sorry to hear this! Please reach out to our team via email so we can review your request and see how we can help.

Brand Launch Alert 💥 A huge congratulations to our partners at @animoto on the launch of their new brand identity. Check out the new look in action: hubs.la/Q0368mWl0

@OdiAgency Huge shoutout to the incredible Focus Lab and Odi teams for bringing our new brand identity to life! 📣 We couldn't be happier with our new look. 🤩 P.S. If you haven’t checked out our giveaway yet, now’s the time!

@Arghadip Hi there! I've just flagged your request as urgent for our team, so you'll hear back with an update very soon. Thanks for hanging in there as you waited to hear back!

Dear @Animoto management. Please respond to my queries. It's urgent.

@acephotoshooter Hi Gareth,  Dillon here from the Animoto Customer Team, happy to help out!  Welcome back to Animoto! I've just confirmed that your account under skipphotog@icloud.com is active and open for you to use. If you've just reactivated this account, it may take up to 48 hours for a...

@Rana037072781 Our Customer Team will be able to help troubleshoot why that's happening when you create Animoto videos. Since you're already working with them, you're in good hands!

@Rana037072781 Hey Rana, so sorry to hear you're having such trouble! Please reach out to our Customer Team via help@animoto.com so we can take a look into what is happening.

@23Hoyt @couponfollow You can use GRADS24 to get 24% off our monthly and annual plans. Offer expires on 6/9/2024 😊️

@Animoto got any promotional codes currently running? couponfollow.com/site/animoto.c… via @couponfollow

@shayank_11 Anytime! 😊️

@Animoto Hey, so when I used to use animoto in 2017 there was this rock song called "Our Time" I believe. I couldn't find anymore or anywhere. Could you possibly give me the name if you recognize it. It's been such a long time.

@shayank_11 Hey Shayan, thank you for reaching out. Can you write in to our Help Desk Center (help@animoto.com) where my colleague who specializes in product related questions will be able to assist you. 😊️

@StacyCantor Hey Stacy, when you contact support by email you will be communicating with a real agent. Please reach out when you can so we can assist you. 😊️

@Animoto - Trying to make bday montage for my son and add legally purchased music, MP3’s. It is just for my own family to listen to, same as listening to my music in the car. Ur site says any music files- how can we get mp3’s into a video? What music platform? Have paid version.

@StacyCantor Hey Stacy, can you write in to our Help Desk Center (help@animoto.com) where my colleague who specializes in video related questions will be able to assist you. 😊️

@JamesGoz Great! Check your email and you can reply to it as well for more assistance.  Enjoy the rest of your day! 😊️

@Animoto Hi there how do I get some support please? Thanks

@JamesGoz Awesome! 😊️

@JamesGoz Hey James, thank you for reaching out. Can you write in to our Help Desk Center (help@animoto.com) where my colleagues will be able to assist you. Let me know when you write in so I can mark your ticket as a high priority.